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HP HP2-N48 Exam Syllabus Topics:

HP Selling HP SaaS Solutions Sample Questions:

1. What is the role of the partner organization's Success Manager?

A) product specialist
B) primary support contact
C) consultant on architecture questions
D) liaison between HP SaaS and the partner organization

2. Which service level obligations are provided by the HP SaaS offerings?

A) delivery from two datacenters globally
B) local hosting with 99.9% service level, 24x7x365 support with ISO certified security
C) 99.9% service level with the option of 24x7 and 9x5 support with ISO certified security
D) 99.9% service level, 24x7x365 support with ISO certified security

3. Which documentation should be included in the Contract Pack when a partner organization proposes a partner-led HP SaaS solution?

A) the HP SaaS Solution Datasheet, the HP SaaS Pass-through terms, and a Partner Statement of Work
B) only the Partner SaaS Statement of Work
C) the HP SaaS Pass-through terms and an HP Financial Services agreement
D) a modified version of the HP SaaS Statement of Work that aligns with the solution proposed by the partner

4. How can the email notification options be modified for all customers' users?

A) by sending an email message to saas-support(5)hp.com with the text "admin request" in the subject line
B) by asking the SOC to change permission for each user on the account
C) by opening a ticket from the HP Software Support website (support.openview.hp.com)
D) by editing the user account settings in the "Manage Users'" feature on the Pronq Portal

5. What is a characteristic of HP SaaS Infrastructure?

A) Additional bandwidth is available for an additional fee.
B) Customer backups are stored by HP for a minimum of eight years.
C) Dedicated staging servers are available for an additional fee.
D) Dedicated staging servers are provided free of charge for every offering.

Solutions: