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BEST Verified Avaya 72301X Exam Questions (2023)
In order to prepare for the Avaya 72301X certification exam, candidates are encouraged to review the exam objectives and study materials provided by Avaya. Candidates can also take advantage of training courses offered by Avaya or third-party vendors to help them prepare for the exam. Additionally, candidates can take advantage of practice tests and simulations to help them prepare for the exam and gain a better understanding of the topics covered in the exam.
NEW QUESTION # 12
Avaya Aura Messaging (AAM) needs to communicate with Avaya Aura Session Manager (SM) whose identity certificates have been signed by Avaya Aura System Manager (SMGR) Certificate Authority (CA).
How does AAM get a copy of the Trusted SMGR CA Certificate?
- A. The certificate installs as a result of running 'initTM -f'.
- B. The certificate is retrieved from SMGR automatically when AAM services are started.
- C. The certificate needs to be manually installed.
- D. The certificate installs as a result of the enrollment process.
Answer: C
NEW QUESTION # 13
A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to confirm that the telephones are not supported and do not integrate with Communication Manager or Session Manager.
Which two pre-implementation steps were omitted? (Choose two.)
- A. Access support.avayA.com to verify customer systems compatibility.
- B. Upgrade Communication and Session Manager.
- C. Test all third-party equipment and software.
- D. Provide accurate licensing specification.
- E. Establish connectivity.
Answer: A,C
NEW QUESTION # 14
After completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology, what is the next discipline to be completed?
- A. Discipline 5 - Prevent Recurrences
- B. Discipline 5 - Implement a Work-around
- C. Discipline 5 - Implement Corrective Actions
- D. Discipline 5 - Choose Corrective Actions
Answer: D
NEW QUESTION # 15
Which two trace tools are available for Session Manager? (Choose two.)
- A. theList tracecommand on the Session Manager Command Line Interface
- B. theCallTracecommand on the Session Manager Command Line Interface
- C. Pcap
- D. Trace Viewer in the System Manager GUI
- E. thetraceSMcommand on the Session Manager Command Line Interface
Answer: D,E
NEW QUESTION # 16
Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.
Which 8D Methodology discipline covers this action?
- A. D7
- B. D8
- C. D5
- D. D6
Answer: A
Explanation:
Explanation
https://quality-one.com/8d/#:~:text=The%208D%20problem%20solving%20process,similar%20problems%20in
NEW QUESTION # 17
The WebRTC snap-in is showing a yellow caution icon under License Mode.
What does this error mode indicate?
- A. The license was installed incorrectly.
- B. The snap-in license has expired and is out of service.
- C. There is a license error but the snap-in continues to function.
- D. The license 30 day grace period has expired.
Answer: C
NEW QUESTION # 18
After Avaya Aura Messaging (AAM) answers a call Avaya Aura Communication Manager (CM) will initiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint and AAM.
Which SIP message is sent by Avaya Aura Communication Manager (CM) to AAM to initiate the shuffle?
- A. Re-Invite
- B. Refer
- C. Cancel
- D. Info
Answer: A
NEW QUESTION # 19
After a new implementation the customer began to experience dropped calls and an 'all lines busy' error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.
Which pre-implementation step was omitted?
- A. correct licensing specifications
- B. upgrading the circuits
- C. properly sizing trunk capacity
- D. interoperability testing
Answer: C
NEW QUESTION # 20
Which types of certificates can be verified from the Avaya Aura Application Enablement Services (AES) web console?
- A. default certificates and Avaya server certificates
- B. only Avaya server certificates
- C. common a default Avaya SIP certificates
- D. common and default Avaya server certificates
Answer: A
NEW QUESTION # 21
When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?
- A. an application relay for LDAP
- B. a reverse proxy for LDAP
- C. an LDAP End Point Policy Group
- D. an LDAP Server Flow
Answer: C
Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/101001325
NEW QUESTION # 22
On the Avaya Session Border Controller for Enterprise (SBCE), which tool would you use to view WebRTC messages coming through SBCE?
- A. traceWEBRTC
- B. webrtctrace on
- C. traceSBC
- D. traceHTTP
Answer: C
NEW QUESTION # 23
In which way can you check if the Avaya Session Border Controller (SBC) is using the correct server certificate?
- A. Using Avaya SBC, navigate to Dashboard > TLS Management > Server Profiles
- B. Using System Manager (SMGR), navigate to Services > Security > Certificates
- C. Using System Manager (SMGR), navigate to Dashboard > TLS Management > Certificates
- D. Using Avaya SBC, navigate to Dashboard > Security > Certificates
Answer: A
NEW QUESTION # 24
When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?
- A. It authenticates, encrypts the Presence status message, and replaces its own IP address with the Avaya Aura Presence (PS) IP address.
- B. It authenticates and encrypts the message and registers the user.
- C. It authenticates message and encrypts the Presence status.
- D. It authenticates and encrypts the message, and replaces its own IP address with the Session Manager IP address.
Answer: B
NEW QUESTION # 25
In which way can you verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)?
- A. Enable debug logging on SBCE and look in ipcs.log.
- B. Enable traceHTTP with the STUN/TURN option enabled.
- C. Enable traceSBC with the STUN/TURN option enabled.
- D. Enable traceFM with the STUN/TURN option enabled.
Answer: C
NEW QUESTION # 26
How can you enable all levels of the log, including debug, to be dumped into the ps.log file?
- A. Web browse to Avaya Aura System Manager (SMGR), navigate to Services > Events > Logs > Log Settings, then enter PresenceServices into the Logger filed, and enter ALL into Log Level.
- B. Use SSH to the PresenceServices Avaya Breeze™ node and execute thece dlogon PresenceServicescommand.
- C. Use SSH to Avaya Aura System Manager (SMGR) and execute theedp dlogon allcommand.
- D. Use SSH to the PresenceServices Avaya Breeze™ node and execute theedp dlogon allcommand.
Answer: A
NEW QUESTION # 27
After upgrading Avaya Aura Application Enablement Services (AES), the customer's CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)
- A. Using Communication Manager's System Administration Terminal (SAT), run thestatus aesvcs ctilinkcommand to see the service state.
- B. Access Communication Manager (SAT), and run thestatappcommand to view AES services status.
- C. Access the TSAPI web interface to monitor AES.
- D. Access the AES web console, and view the services status in the AES menu.
- E. Access the AES command line, and run thestatus aesvcs cti-linkcommand.
Answer: A,D
NEW QUESTION # 28
traceSBC is a tool that can be used to trace the calls that cross through the Avaya Session Border Controller (SBC), calls to the public network, or calls from the public network.
Which two statements describe another function of traceSBC? (Choose two.)
- A. traceSBC can only be used to view PPM messages if they are transported using HTTP instead HTTPS
- B. traceSBC command can be used from CLI ipsec user
- C. traceSBC can trace SIP trunk calls but not Remote Workers calls at the same time
- D. traceSBC parses Avaya SBCE log files and displays SIP and PPM messages, you can use the tool even in case of TLS and HTTPS
- E. traceSBC can be used to view STUN/TURN messages.
Answer: D,E
NEW QUESTION # 29
A customer reports that their Avaya Aura Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.
What is the cause of the problem?
- A. Data Privacy is enabled in the station's Class of Service.
- B. An entry is missing in the private-numbering System Administration Terminal (SAT) form.
- C. A coverage path has not been setup.
- D. The Call Forwarding feature has not been assigned to a button.
Answer: A
NEW QUESTION # 30
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?
- A. With SBCE, Remote Workers must use a different dial plan to Office Workers.
- B. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).
- C. With SBCE, Remote Workers have less telephone features available compared to Office Workers.
- D. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.
Answer: B
NEW QUESTION # 31 
Refer to the exhibit.
Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.
Based on this information, what is and is not working?
- A. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is not working.
- B. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. The public network is not working.
- C. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is partially working, but routing may be incorrect.
- D. The local area network and Avaya Aura Session Manager are working. Avaya Aura Communication Manager is not working.
Answer: C
Explanation:
Explanation
Communication Manager is working because can make calls out successfully, SBCE is partially working * Notice that the FROM header is an IP address instead of a domain name = avava.com. CM needs to see domain name. IP address to domain conversion is performed by Topology Hiding.
NEW QUESTION # 32
To receive both the 46xxsettings.txt file and the firmware updates, what are the two locations in Avaya Session Border Controller for Enterprise (SBCE) administration where you would configure the IP address that Remote Workers telephones use? (Choose two.)
- A. in the Networks tab of the Network Management page
- B. in the Application Relay tab of the Relay Services page
- C. in the Interfaces tab of the Network Management page
- D. in the Reverse Proxy tab of the Relay Services page
Answer: A,D
Explanation:
Explanation
https://www.devconnectprogram.com/fileMedia/download/f4e62c69-6c78-4380-b586-c3ef3ffe700c (Pag.67)
NEW QUESTION # 33
In which way can you check the version of Presence Services snap-in installed on the Avaya Breeze ™ platform?
- A. Use puTTY SSH to the Avaya Breeze™ platform, login as cust, then execute the swversion - PresenceServices command.
- B. Use puTTY SSH to the Avaya Breeze ™ platform, login as cust, then execute the swversion command.
- C. Use Avaya Aura System Manager and navigate to Elements > Breeze > Server Administration, and read the version displayed.
- D. Use Avaya Aura System Manager and navigate to Elements > Breeze > Service Management > Services, and read the version displayed.
Answer: D
NEW QUESTION # 34
A customer called is stating they cannot place WebRTC calls. You discover that Avaya Breeze T™ has not been configured to allow Cross-origin Resource Sharing (CORS).
How would you allow cross-origin resource sharing for all?
- A. Use SSH to Avaya Breeze ™ and edit the /etc/config.properties file.
- B. Use Avaya Aura System Manager (SMGR) web GUI to access the Breeze > Configuration > Attributes, then select the webRTC attributes and check the box Allow Cross-origin Resource Sharing.
- C. Use Avaya Aura System Manager (SMGR) web GUI to access Breeze > Configuration > HTTP Security > HTTP CORS tab, the check the box Allow Cross-origin Resource Sharing for all.
- D. Use Avaya Aura System Manager (SMGR) web GUI to access the Inventory > Manage Elements.
Edit
the Avaya Breeze ™ element, and check the box Allow Cross-origin Resource Sharing.
Answer: C
NEW QUESTION # 35
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?
- A. Update the Knowledge Management database.
- B. Implement a solution.
- C. Determine the cause.
- D. Identify a patch to fix the problem.
Answer: C
NEW QUESTION # 36
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?
- A. In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set "Overwrite Domain Name".
- B. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.
- C. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.
- D. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.
Answer: C
NEW QUESTION # 37
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Avaya 72301X certification exam is a professional-level certification test that is designed to measure the knowledge and skills of individuals in supporting Avaya Aura® Communication Applications. Avaya Aura® Communication Applications Support Certified Exam certification exam is intended for IT professionals who are responsible for the installation, configuration, administration, and troubleshooting of Avaya Aura® Communication Applications. 72301X exam is a challenging test that requires a solid understanding of the Avaya Aura® Communication Applications architecture, features, and functionalities.
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