Avaya 72301X Exam Preparation Guide and PDF Download [Q52-Q77]

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Avaya 72301X Exam Preparation Guide and PDF Download

Verified & Correct 72301X Practice Test Reliable Source Mar 12, 2023 Updated


Avaya 72301X Exam Syllabus Topics:

TopicDetails
Topic 1
  • Describe the call flow for Call Park and Page
  • Identify how to verify and troubleshoot Branch Survivability
Topic 2
  • Identify the tools to troubleshoot Call Park and Page
  • Identify tools to troubleshoot Branch Survivability
Topic 3
  • Troubleshooting Avaya Communication Applications
  • Identify how to verify and troubleshoot current system status on AES
Topic 4
  • Communication Applications Architecture
  • Describe the tools to troubleshoot Avaya Aura® Web Gateway (AAWG) and WebRTC Call issues
Topic 5
  • Describe the SIP Messages Sequence for Avaya Presence Services
  • Describe the call flow when Branch Survivability is active and explain the AES call flows
Topic 6
  • Describe the call flows for SIP Trunking and Remote Worker
  • Identify how to enable and capture logs to troubleshoot Avaya Breeze® and Presence
Topic 7
  • Identify the key configuration steps for AES
  • Describe the key configuration steps for Internet Friendly Gateway
Topic 8
  • Communication Applications Troubleshooting Tools and Techniques
  • Describing the function and configuration of Avaya Presence Service with Avaya Breeze®
Topic 9
  • Describe tools and logs to troubleshoot AES
  • Explain the Branch Survivability and its configuration to achieve Survivability

 

NEW QUESTION 52
What are two valid Avaya Aura Messaging (AAM) Measurement Report types? (Choose two.)

  • A. Users
  • B. Occupancy
  • C. Feature
  • D. Disk Usage
  • E. Load

Answer: C,E

 

NEW QUESTION 53
Right after an Avaya Breeze ™ installation, the customer called in stating WebRTC calls are not working.
Where can the administrator go to verify that the Avaya Breeze ™ server was configured to Accept Service?

  • A. Avaya Aura System Manager command line, run thestatus servicecommand.
  • B. Avaya Breeze ™ web GUI, and navigate to Avaya Breeze ™ Dashboard.
  • C. Avaya Aura System Manager web GUI, and navigate to Breeze Dashboard.
  • D. Avaya Breeze ™ command line, and run thestatus servicecommand.

Answer: C

 

NEW QUESTION 54
Which statement about Network Routing Policies in Avaya Aura Session Manager (SM) is true?

  • A. A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura Communication Manager (CM).
  • B. A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP device (without an Avaya Aura Communication Manager profile).
  • C. A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura Communication Manager (CM).
  • D. A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura Communication Manager (CM).

Answer: A

 

NEW QUESTION 55

Refer to the exhibit.
SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura Presence (PS).
Based on the exhibit, which statement about the message flow is true?

  • A. The telephone sends Subscribe message to Avaya Aura Session Manager via Avaya Session Border Controller for Enterprise.
  • B. Phone sends Register message to Avaya Aura Session Manager via Avaya Session Border Controller for Enterprise.
  • C. Avaya Aura Presence sends Notify to the telephone via Avaya Aura Session Manager.
  • D. Avaya Aura Presence sends Notify to the SIP endpoint via Avaya Session Border Controller for Enterprise.

Answer: C

 

NEW QUESTION 56
Which three statements are true about Avaya Aura Messaging (AAM)? (Choose three.)

  • A. Each message application server allows for up to 100 simultaneous SIP or H323 sessions, with 300 active ports permitted per Voice Mail Domain (VMD).
  • B. AAM Multi-Server configuration separates Application Servers from Avaya Message Store.
  • C. You can choose to use the Avaya Message Store or Microsoft Exchange Store.
  • D. 20 Voice Ports are always reserved for retrieving messages.
  • E. AAM can run on Avaya-provided hardware that runs Linux and Avaya Aura System Platform, or VMware in a virtualized environment.

Answer: B,C,E

 

NEW QUESTION 57
Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true?

  • A. An RTP media stream will always bypass an SBCE.
  • B. An RTP media stream will transcode the codec as it flows the SBCE.
  • C. An RTP media stream will only flow through the SBCE if it is encrypted.
  • D. An RTP media stream will typically flow through the SBCE.

Answer: D

 

NEW QUESTION 58
The Entity Monitoring column on the Session Manager Dashboard shows two figures per line.
How should these two figures be interpreted?

  • A. the first number indicates the number of links down, the second number indicates the total number of links monitored
  • B. the first number indicates the total number of links monitored, the second number indicates the number of links down
  • C. the first number indicates the number of retries, the second number indicates the total number of links monitored
  • D. the first number indicates the number of unmonitored links, the second number indicates the total number of monitored links

Answer: A

 

NEW QUESTION 59
When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?

  • A. It authenticates message and encrypts the Presence status.
  • B. It authenticates, encrypts the Presence status message, and replaces its own IP address with the Avaya Aura Presence (PS) IP address.
  • C. It authenticates and encrypts the message, and replaces its own IP address with the Session Manager IP address.
  • D. It authenticates and encrypts the message and registers the user.

Answer: D

 

NEW QUESTION 60

Refer to the exhibit.
After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.
Avaya support verifies local network connectivity is up and Avaya Aura Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.
Based on what is already working, to where can the issue potentially be isolated?

  • A. routing configuration issues
  • B. interoperability testing
  • C. network outage
  • D. endpoint routing configuration issue

Answer: A

 

NEW QUESTION 61
After completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology, what is the next discipline to be completed?

  • A. Discipline 5 - Choose Corrective Actions
  • B. Discipline 5 - Prevent Recurrences
  • C. Discipline 5 - Implement Corrective Actions
  • D. Discipline 5 - Implement a Work-around

Answer: A

 

NEW QUESTION 62
Considering the message flow to an Avaya Aura Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?

  • A. CSTA
  • B. SIP
  • C. WCF
  • D. TSAPI

Answer: B

 

NEW QUESTION 63
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?

  • A. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversion - PresenceServicescommand.
  • B. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
    > Server Management, and read the Version displayed.
  • C. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversioncommand.
  • D. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
    > Server Administration, and read the Version displayed.

Answer: D

 

NEW QUESTION 64
To receive both the 46xxsettings.txt file and the firmware updates, what are the two locations in Avaya Session Border Controller for Enterprise (SBCE) administration where you would configure the IP address that Remote Workers telephones use? (Choose two.)

  • A. in the Reverse Proxy tab of the Relay Services page
  • B. in the Networks tab of the Network Management page
  • C. in the Application Relay tab of the Relay Services page
  • D. in the Interfaces tab of the Network Management page

Answer: A,B

Explanation:
Explanation
https://www.devconnectprogram.com/fileMedia/download/f4e62c69-6c78-4380-b586-c3ef3ffe700c (Pag.67)

 

NEW QUESTION 65
A technician is trying to access the Avaya Aura Media Server (AAMS) after receiving a troubleshooting ticket. After failing to enter the system using different web browsers, the technician realizes the incorrect URL was being used.
Which URL must be used to access the AAMS web page?

  • A. https: AAMS FQDN or IP address:8443/emlogin
  • B. https: SMGR FQDN or IP address:8443/emlogin
  • C. https: AAMS FQDN or IP address:443/emlogin
  • D. http: AAMS FQDN or IP address:8443/emlogin

Answer: A

 

NEW QUESTION 66
traceSBC is a tool that can be used to trace the calls that cross through the Avaya Session Border Controller (SBC), calls to the public network, or calls from the public network.
Which two statements describe another function of traceSBC? (Choose two.)

  • A. traceSBC parses Avaya SBCE log files and displays SIP and PPM messages, you can use the tool even in case of TLS and HTTPS
  • B. traceSBC can trace SIP trunk calls but not Remote Workers calls at the same time
  • C. traceSBC can only be used to view PPM messages if they are transported using HTTP instead HTTPS
  • D. traceSBC can be used to view STUN/TURN messages.
  • E. traceSBC command can be used from CLI ipsec user

Answer: A,D

 

NEW QUESTION 67
Avaya Aura Messaging (AAM) needs to communicate with Avaya Aura Session Manager (SM) whose identity certificates have been signed by Avaya Aura System Manager (SMGR) Certificate Authority (CA).
How does AAM get a copy of the Trusted SMGR CA Certificate?

  • A. The certificate needs to be manually installed.
  • B. The certificate installs as a result of running 'initTM -f'.
  • C. The certificate installs as a result of the enrollment process.
  • D. The certificate is retrieved from SMGR automatically when AAM services are started.

Answer: A

 

NEW QUESTION 68
What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?

  • A. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 22, issue thesu - rootcommand, and then execute thetraceSBCcommand.
  • B. Login to the EMS using a web browser, then access Device specific settings > Troubleshooting > Tracing, and click on Start traceSBC.
  • C. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 222, issue thesudo sucommand, and then executethe traceSBCcommand.
  • D. Login to the EMS using port SSH 222, issue thesudo sucommand, and then execute thetraceSBCcommand.

Answer: B

 

NEW QUESTION 69
To validate the initial system status of Avaya Breeze ™ with the WebRTC Snap-in, which three components should be checked? (Choose three.)

  • A. WebRTC Service within Service Management > Services
  • B. Configured certificates
  • C. Cluster Status
  • D. Installation status
  • E. Licensing mode

Answer: A,C,E

 

NEW QUESTION 70
When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?

  • A. an LDAP Server Flow
  • B. an application relay for LDAP
  • C. a reverse proxy for LDAP
  • D. an LDAP End Point Policy Group

Answer: D

Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/101001325

 

NEW QUESTION 71
You are trying to connect to the Avaya Session Border Controller (SBC) using the SSH client. After several attempts you cannot do it and realize that it is because you are using the wrong port.
Which port should you use to connect to the SBC using an SSH client?

  • A. 0
  • B. 1
  • C. 2
  • D. 3
  • E. 4

Answer: D

 

NEW QUESTION 72
When a user is forwarded to Avaya Aura Messaging (AAM), Avaya Aura Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.
Which SIP header is used to indicate for whom the call was originally destined, and the reason for being forwarded to AAM?

  • A. Request
  • B. B = history info
  • C. P-Asserted-Identity
  • D. To

Answer: C

Explanation:
Explanation
On trunk group form page 4 set "Identity for Calling Party Display: P-Asserted-Identity"

 

NEW QUESTION 73
In which way can you verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)?

  • A. Enable traceHTTP with the STUN/TURN option enabled.
  • B. Enable debug logging on SBCE and look in ipcs.log.
  • C. Enable traceFM with the STUN/TURN option enabled.
  • D. Enable traceSBC with the STUN/TURN option enabled.

Answer: D

 

NEW QUESTION 74
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?

  • A. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.
  • B. With SBCE, Remote Workers must use a different dial plan to Office Workers.
  • C. With SBCE, Remote Workers have less telephone features available compared to Office Workers.
  • D. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).

Answer: D

 

NEW QUESTION 75
After upgrading Avaya Aura Application Enablement Services (AES), the customer's CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)

  • A. Using Communication Manager's System Administration Terminal (SAT), run thestatus aesvcs ctilinkcommand to see the service state.
  • B. Access the TSAPI web interface to monitor AES.
  • C. Access the AES web console, and view the services status in the AES menu.
  • D. Access the AES command line, and run thestatus aesvcs cti-linkcommand.
  • E. Access Communication Manager (SAT), and run thestatappcommand to view AES services status.

Answer: A,C

 

NEW QUESTION 76
In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve?
(Choose two.)

  • A. Develop immediate controlled actions to isolate the problem.
  • B. Capture potential triggers.
  • C. Develop a hypothesis based on the outcome of the various controlled actions and the system's reactions.
  • D. Try actions that bypass the issue, like creating a work-around for temporary restoral of service.
  • E. Evaluate systems and components.

Answer: A,E

 

NEW QUESTION 77
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