HP HP5-B04D Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | Delta - Selling HP Printing and Personal Systems Hardware |
| Exam Number: | HP5-B04D |
| Related Certifications: | HP2-B109 HP2-B115 |
| Exam Duration: | 30–60 |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Single/Multiple Select |
| Passing Score: | 70% |
| Certificate Validity Period: | Retired |
| Real Exam Qty: | 30–40 |
| Exam Price: | $30 USD |
| Recommended Training: | HP University / HP Learning |
| Exam Registration: | HP Partner Portal Pearson VUE HP Inc. Portal |
| Sample Questions: | HP HP5-B04D Sample Questions |
| Exam Way: | Online, web-based, unproctored; complete within 24 hours after registration |
| Pre Condition: | Must hold valid HP Sales Certified - Printing and Personal Systems Hardware certification |
| Official Syllabus URL: | https://www.pearsonvue.com/hpi/ |
HP HP5-B04D Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Selling and Value Proposition | 20% | - Competitive Differentiation - Customer Needs Assessment |
| HP Printing Portfolio Overview | 35% | - OfficeJet and InkJet Solutions - HP LaserJet and PageWide Technology - Print Security and Management Tools |
| HP Personal Systems Hardware | 35% | - Commercial Notebooks and Desktops - Workstations and Thin Clients - Mobility and Connectivity Features |
| Solutions and Services | 10% | - Basic Service Offerings - Supplies and Accessories |
HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
1. Where is the reseller's value in recommending an HP Printer or Scanner?
A) HP invests in new compatible paper types for emerging markets.
B) HP only makes printers and helps to deflect selling scanners.
C) HP has shipped over 200 million printers and 300 million scanners.
D) Gartner recognizes HP as a leader in MFP, manageability, and security
2. Approximately how many test steps do HP desktops, thin clients, workstations, and notebooks undergo?
A) 15,000
B) 30,000
C) 10,000
D) 50,000
3. What is the target market for the OfficeJet Pro X, in terms of number of users per device?
A) 6-15 users
B) 1-5 users
C) 10-30 users
D) 15-60 users
4. Which software platforms represent key ISV partners used in typical workstation applications?
A) Autodesk. Adobe, and ANSYS
B) Sage, PeopleSoft, and Apache
C) Microsoft, Oracle, and Sybase
D) LANDesk, Tivoli, and Arc serve
5. Which HP capability allows users to safely send encrypted files to colleagues?
A) HP Trust Circles
B) HP self-encrypted hard drives
C) HP Biosphere
D) HP Web Jetadmin
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |

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By Heather


