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HP HP2-B119 Exam Overview:
| Certification Vendor: | HP Inc. |
|---|---|
| Exam Name: | HP Selling HP EMEA pMPS Exam |
| Exam Number: | HP2-B119 |
| Available Languages: | English |
| Certificate Validity Period: | 2-3 years |
| Real Exam Qty: | 45-60 |
| Related Certifications: | HP Managed Print Services (MPS) Certification HP Print Solutions Certification HP Sales Certification |
| Exam Price: | Varies by region (~USD 80-150 equivalent) |
| Exam Format: | Single answer, Multiple choice, Scenario-based questions |
| Passing Score: | 65-70% |
| Exam Duration: | 60-90 |
| Recommended Training: | HP Sales Training Programs HP Managed Print Services Learning Resources |
| Exam Registration: | Pearson VUE HP Exams HP Training & Certification Portal |
| Sample Questions: | HP HP2-B119 Sample Questions |
| Exam Way: | Typically delivered via Pearson VUE testing centers or online proctored exam depending on region. |
| Pre Condition: | No strict prerequisite required, but familiarity with HP printing portfolio and sales concepts is recommended. |
| Official Syllabus URL: | https://www.hp.com |
HP HP2-B119 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Print Security and Compliance | - Regulatory compliance
|
| HP Printing Portfolio Overview | - HP Print hardware solutions
|
| Managed Print Services (MPS) | - Service delivery models
|
| Customer Needs and Solution Selling | - Value-based selling approach
|
| Competitive Positioning | - HP differentiation
|
HP Selling HP EMEA pMPS Sample Questions:
Question 1
Which major types of HP imaging and printing solutions are available to customers? (Select two.)
A. HP solutions integrated in the device
B. re-manufactured supplies solutions
C. third-party solutions integrated in the device
D. direct mail accessories that auto install
E. optional solutions that extend functionality
Question 2
Why would you install the HP UDA?
A. to enable the HP Service Portal to report hidden devices
B. to allow reporting of supplies alerts
C. to gather fault notification across HP MFPs
D. to gather device information used in the calculation of the customer's TCO
Question 3
Which statements best describe the HP Service Portal? (Select two.)
A. It is a website where the partner can view all details regarding their HP pMPS contracts, including detailed information about the printers under management.
B. It is a website where the customer can view detailed information about the fleet under its HP pMPS contract.
C. It is a website for maintaining the remote monitoring software.
D. It is used by the customer or the partner's help desk as a remote diagnostic tool for fault detection.
E. It is a website explaining the services available with HP pMPS.
Question 4
What does the HP Embedded Web Server do?
A. automatically configures settings upon connection to the network
B. enables remote management of the imaging and printing device
C. automatically notifies the IT department when an imaging or printing device is in use
D. shows which devices are available for printing
Question 5
Which statements about commission or margin are true? (Select two.)
A. In an HP pMPSInside deal, HP collects the commission from the customer and then pays it to the partner on a monthly basis.
B. In an HP pMPS classic deal, the customer pays the commission directly to the partner.
C. The commission on pMPSInside deals is always paid annually.
D. In an HP pMPSInside deal, the partner decides on the margin for both their services and supplies.
E. In an HP pMPS classic deal, HP pays a commission to the partner up front.
Solutions:
| Question 1 Answer: A,D | Question 2 Answer: B | Question 3 Answer: A,C | Question 4 Answer: A | Question 5 Answer: A,B |
By Bennett
