CSA exam questions for practice in 2021 Updated 149 Questions
Updated Nov-2021 Premium CSA Exam Engine pdf - Download Free Updated 149 Questions
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ServiceNow System Administrator Certification Exam
ServiceNow System Administrator Certification Proves Successful the candidate has the essential skills and knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system. Passing this System Administrator Certification exam also sets a set of experiences necessary to continue on ServiceNow certification paths. It is a prerequisite for Of course. The exam consists of approximately (60) questions. For every question from exam, there are several possible answers. The person who takes the tests. answer the options and select the correct answer to the question. After completing and submitting the exam, you will immediately get a positive or negative result. calculated and shown to the candidate.
NEW QUESTION 36
Which type of interface enables you to display multiple performance analytics, reporting and other widgets on a single screen?
- A. Timeline
- B. List
- C. Form
- D. Dashboard
Answer: D
NEW QUESTION 37
What are the 5 provided Roles by ServiceNow?
- A. Specialized Administrator: Specialized administrator roles manage specific functions or applications, such as Assignment Rules, Knowledge base, reports, or web services
- B. System Administrator: The admin role provides access to all platform features, applications, functions and data.
- C. Approver: Users with the Approver user role can perform all requester actions and may view or modify approval records directed to the approver
- D. Fulfiller: Users with the ITIL role may fulfill ITIL activities associated with the ITIL workflow, including Incident and Change management.
- E. Requester: Also known as Employee Self Service (ESS) users, these users have no roles but can submit and manage their own requests, access public pages, etc.
Answer: A,B,C,D,E
NEW QUESTION 38
Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?
- A. They direct the user to a record producer
- B. They direct the user to a catalog UI policy
- C. They direct the user to a catalog client script
- D. They direct the user to a catalog property
Answer: A
NEW QUESTION 39
Which one of the following is NOT a type of Visual Task Board?
- A. Guided boards
- B. Freeform
- C. Feature
- D. Flexible
Answer: C
NEW QUESTION 40
What are two ways to generate an Event? (Choose two.)
- A. Knowledge article publication
- B. Business Rule
- C. Log entry
- D. Workflow
Answer: B,D
NEW QUESTION 41
For Administrators creating new Service Catalog items, what is a characteristic they should know about
Service Catalog variables?
- A. Service Catalog variables can only be used in Order Guides
- B. Service Catalog variables are global by default
- C. Service Catalog variables cannot affect the order price
- D. Service Catalog variables can only be used in Record Producers
Answer: B
NEW QUESTION 42
What are the 5 provided Roles by ServiceNow?
- A. Approver: Users with the Approver user role can perform all requester actions and may view or modify
approval records directed to the approver - B. Fulfiller: Users with the ITIL role may fulfill ITIL activities associated with the ITIL workflow,
including Incident and Change management. - C. Specialized Administrator: Specialized administrator roles manage specific functions or applications,
such as Assignment Rules, Knowledge base, reports, or web services - D. System Administrator: The admin role provides access to all platform features, applications, functions
and data. - E. Requester: Also known as Employee Self Service (ESS) users, these users have no roles but can submit
and manage their own requests, access public pages, etc.
Answer: A
NEW QUESTION 43
What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a
user?
- A. RITM (Number)>REQ (Number)>PROCUREMENT (Number)
- B. FULFILLMENT (Number)>RITM (Number)>TASK (Number)
- C. REQ (Number)>RITM (Number)>PROCUREMENT (Number)
- D. REQ (Number)>RITM (Number)>TASK (Number)
Answer: D
NEW QUESTION 44
Which technique is used to get information from a series of referenced fields from different tables?
- A. Sys_ID Pulling
- B. Dot-Walking
- C. Table-Walking
- D. Record-Hopping
Answer: B
NEW QUESTION 45
Data Policy can enforce mandatory data on import.
- A. False
- B. True
Answer: B
NEW QUESTION 46
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)
- A. User Permissions
- B. Tables and Fields
- C. A Database
- D. The Dependency View
- E. Service Processes
Answer: B,C,D,E
NEW QUESTION 47
A role is recorded in which table?
- A. Role[sys_user_role]
- B. Role[sys_user_record]
- C. Role[sys_user_profile]
- D. Role[sys_user]
Answer: D
NEW QUESTION 48
Access Control rules may provide access security for which of the following database objects?
- A. For a specific row, column, or table
- B. For a specific role, group, or user
- C. For a specific CMDB Configuration item
- D. For specific groups
Answer: C
NEW QUESTION 49
What is a Dictionary Override?
- A. A Dictionary Override is an incoming customer update in an Update Set which applies to the same objects as a newer local customer update
- B. A Dictionary Override sets field properties in extended tables
- C. A Dictionary Override is the addition, modification, or removal of anything that could have an effect on IT services
- D. A Dictionary Override is a task within a flow that requests an action before the flow can continue
Answer: B
Explanation:
Explanation/Reference:
NEW QUESTION 50
Which one of the following statements describes a characteristic of role assignment?
- A. Roles can contain other roles, when you are assigned a role, you inherit all the roles within that role
- B. Each user has a role in the ServiceNow platform
- C. Users can click on the Personalize Role feature to try different roles
- D. A role is granted to a user by the System Administrator
Answer: A
NEW QUESTION 51
Which plugin allows users to install multiple applications, application-customizations. or plugins at once?
- A. Quick Integration and Multiple Delivery (QIMD) SpokeBatch Install
- B. Multiple Integration and Process Delivery (MIPD) SpokeBatch Install
- C. Continuous Integration and Continuous Delivery (CICD) SpokeBatch Install
- D. Application Integration and Plugin Delivery (A1PD) SpokeBatch Install
Answer: C
NEW QUESTION 52
What kind of data can Import Sets use to populate tables in ServiceNow?
- A. SOAP, REST, and XML
- B. XML. CSV, and Excel
- C. XML, SOAP, and CSS
- D. CSS, SOAP, and Excel
Answer: B
Explanation:
https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/import-sets/concept/c_ImportDataUsingImportSets.html
NEW QUESTION 53
What is the difference between a Ul Policy and Data Policy?
- A. Data Policies can be converted into Ul Policies, but Ul Policies can not be converted into Data Policies
- B. Data Policies run only after Ul Policies run successfully
- C. Data Policies run regardless of how data is entered Into ServiceNow, while Ul Policies are used for form interactions
- D. Data Policies run when data is entered through the form, by an Import Set or by web services, while Ul Policies are set only by web services
Answer: D
NEW QUESTION 54
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Career Prospects
After getting certified, you can gain a competitive edge over your peers, industry recognition, increased customer satisfaction, greater performance at your current place of work, as well as vast opportunities for career and salary growth. The ServiceNow Certified System Administrator exam majorly prepares the professionals for the role of a System Administrator. Their duties as such a specialist will include designing, developing, building, configuring applications as well as providing support to the software end-users. You will also be responsible for administrating software workflows, implementing new systems or add-ons, helping with problem resolution, and testing systems for efficiency. The ServiceNow Administrators closely cooperate with other IT specialists to guarantee the uniform implementation of workflow solutions within the network. According to ZipRecruiter.com, the average annual salary for a System Administrator amounts to $110,150 per annum.
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