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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. On the IP Office SIP line, the customer has marked the Network Topology to "None". The IP Office STUN program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?

A) SIP calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
B) SIP call will not be routed.
C) SIP Calls will be routed by the IP Office NAT table.
D) SIP calls will be routed on LAN 2 because "Open Internet" is a direct connection to the Internet.
E) SIP Calls will be routed by the IP Office routing table.

2. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323 supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?

A) QSIG-B
B) IP Office SCN
C) H.450
D) QSIG-A
E) None

3. A new customer reported an issue on their site in Milan. The IP phone can login but cannot make calls to any agents that are using analog phones. what is the problem?

A) You need to buy additional licenses.
B) 20 packets missed means too many packets lost; IP Office stops the call proceeding.
C) Embedded Voicemail is not running properly.
D) All cards may not be seated correctly.

4. When considering upgrading an IP Office to a new software version, which four should be considered before upgrading? (Choose three.)

A) Older IP Office applications may not be supported.
B) All licenses will need to be renewed.
C) Hardware may not be compatible with the new version of IP Office.
D) Phones may need to be upgraded increasing downtime.
E) Telephone and system features may have changed between loads.

5. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?

A) CCR
B) IIS
C) Voicemail Pro
D) one-X Portal
E) Contact Store

Solutions: