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HP HP2-B85 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | HP Imaging and Printing Sales Fundamentals Exam |
| Exam Number: | HP2-B85 |
| Exam Price: | USD 100–150 (varies by region) |
| Available Languages: | Japanese, German, Italian, Portuguese, English, Spanish, Chinese Simplified, French |
| Real Exam Qty: | 67–84 |
| Related Certifications: | HP Imaging and Printing Sales Professional HP Imaging and Printing Solutions Specialist |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 60 minutes |
| Exam Format: | Single Answer, Multiple Choice, Multiple Answer |
| Passing Score: | 70% |
| Exam Registration: | Pearson VUE |
| Sample Questions: | HP HP2-B85 Sample Questions |
| Exam Way: | Online proctored or onsite testing center via Pearson VUE (exam retired) |
| Pre Condition: | No formal prerequisites; recommended basic sales experience and familiarity with HP imaging and printing products |
HP HP2-B85 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Competitive Positioning | 10% | - HP differentiators vs competitors - Value proposition and ROI communication |
| Technology & Benefits | 20% | - Printing technologies and specifications - Security and manageability features - Energy efficiency and environmental features |
| HP Imaging and Printing Portfolio | 30% | - Large format and production printing - MFP and digital sending solutions - Inkjet and LaserJet product families |
| Solutions & Applications | 15% | - Supplies and service options - Document workflow and software solutions - Horizontal and vertical industry use cases |
| Customer Needs & Sales Process | 25% | - Matching solutions to customer requirements - Imaging and printing assessment methodology - Understanding customer business challenges |
HP Imaging and Printing Sales Fundamentals Sample Questions:
Question #1
What can HP Digital Sending be used to reduce?
- A. labeling requirements for documents
- B. costs related to document delivery via a courier service
- C. number of email messages sent
- D. use of barcode readers for packaging
Correct Answer: B 🗳️
Question #2
Which statement is true about initial contacts that occur between a customer and a business?
- A. Most initial contacts result in a purchase.
- B. Most initial contacts occur during the day.
- C. Most initial contacts are through a document.
- D. Most initial contacts are face to face.
Correct Answer: C 🗳️
Question #3
What is an imaging and printing assessment?
- A. a method that supports the Customer Relationship Management process
- B. a method of observing your customer's workflow, gathering data, and understanding the current environment
- C. a method that dramatically increases the time of the sales process, as a new assessment is
required whenever a change is made - D. a method that ensures that all the assets and liabilities of a customer are fully registered and
monitored
Correct Answer: B 🗳️
Question #4
What is the key technology behind HP leading First Page Out (FPO) performance?
- A. HP FastRes
- B. HP Intelligent Networking
- C. HP Color Tables
- D. HP Instant-on Fuser
Correct Answer: D 🗳️
Question #5
What does real-world performance depend on?
- A. networking connectivity and Internet access
- B. a system consisting of printer software, network bandwidth, a printer processor, and a printer engine
- C. a printer processor and document finishing
- D. a system that provides remote printer access and color usage restrictions
Correct Answer: B 🗳️
By Jo
