Exam Code: HP2-B121
Exam Name: Selling HP Designjet Production Printing
Certification Provider: HP
Corresponding Certification: HP Sales

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Name: HP HP2-B121 Exam
Brand: HP
SKU: HP2-B121
Price: 59.00 USD
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Updated: Sep 04, 2026

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HP HP2-B121 Exam Overview:

Certification Vendor:	HP
Exam Name:	Selling HP Designjet Production Printing
Exam Number:	HP2-B121
Available Languages:	English
Sample Questions:	HP HP2-B121 Sample Questions

HP HP2-B121 Exam Syllabus Topics:

Section	Objectives
HP Designjet Production Printing Portfolio Overview	- HP Designjet product family overview 1. Target customer segments 2. Printer categories and capabilities - Large format printing market positioning 1. Competitive landscape overview 2. Production printing use cases and industries
Sales and Solution Positioning	- Customer needs analysis 1. Application-based selling approach 2. Workflow pain points identification - Value proposition of HP Designjet solutions 1. Print quality and color accuracy positioning 2. Productivity and efficiency benefits
Media, Color Management and Output Quality	- Color management fundamentals 1. ICC profiling basics 2. Color consistency and calibration - Media types and applications 1. Coated and uncoated media selection 2. Specialty media usage scenarios
Service, Maintenance and Troubleshooting	- Basic printer maintenance concepts 1. Consumables management 2. Routine maintenance procedures - Common production printing issues 1. Print quality troubleshooting 2. Hardware and workflow error diagnosis
Production Printing Workflow	- Software and integration 1. Workflow automation concepts 2. Print management tools - End-to-end printing workflow 1. Media handling and finishing processes 2. File preparation and RIP processing

HP Selling HP Designjet Production Printing Sample Questions:

Question 1

What is the DesignJet Partner Link Alert Service?

A. a printer front-panel application
B. a smartphone app linked to your printer
C. a cloud service
D. software run from a computer

Question 2

Designjet SmartStream was designed for customers who waste a lot of time managing PDF files. Which file type do they spend hours converting PDF files into because their current software cannot handle PDF files?

A. HP-GL/2
B. JPEG
C. PostScript
D. TIFF

Question 3

A customer has too much ink on the media, and random bumps and ridges form on the printed surface. Additionally, the paper is no longer flat, which causes a printhead crash and costly damage. What is another name for this issue?

A. dot gain
B. Curl
C. Feathering
D. cockle

Question 4

Which upgrades are available for the HP DesignJet Z Series printers? (Select two.)

A. ePrinting services
B. external hard disk drive
C. HD Pro Scanner
D. job accounting
E. PostScript/PDF

Question 5

Which characteristic is true of a dye-based ink?

A. mixed with a colorant
B. mixed with water
C. dissolved in water
D. dispersed in water

Solutions:

Question 1
Answer: A

Question 2
Answer: B

Question 3
Answer: D

Question 4
Answer: C,E

Question 5
Answer: C

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