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Inventory & Purchasing Management: 5-10%
- Operating Purchasing & Product Returns: The examinees will be required to demonstrate competence in creating purchase orders, determining product return alternatives, explaining purchase order processes, as well as finalizing returns.
- Operating Customer Assets: The test takers should demonstrate their skills in creating child assets, configuring asset properties, 3D asset forms, and uses for the customer assets.
- Operating Inventory & Warehouses: This subtopic covers the learners’ skills in viewing product inventory, setting up warehouses and inventory, adjusting inventory, and updating inventory manually with the use of inventory journals.
Potential Candidates and Their Abilities
The MB-240 test is created for the Microsoft Dynamics 365 Customer Engagement Functional Consultants who already have some field service expertise. The individuals who aspire to take this certification exam should have the ability to accomplish the following technical tasks:
- Configure field service applications;
- Schedule and dispatch work orders;
- Manage field service mobility.
- Manage assets and agreements;
- Manage inventory and purchasing;
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
Microsoft MB-240日本語 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Exam Price: | $165 USD |
| Real Exam Qty: | 45-55 |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | 1 year (renewal available) |
| Available Languages: | Korean, Chinese (Simplified), English, Japanese |
| Passing Score: | 700 / 1000 |
| Related Certifications: | Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate |
| Exam Format: | Short answer, Multiple-choice, Case studies |
| Sample Questions: | Microsoft MB-240日本語 Sample Questions |
| Exam Way: | Pearson VUE testing center / Online proctored exam |
| Pre Condition: | None required; recommended: basic understanding of Dynamics 365 and field service operations |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/certifications/exams/mb-240 |
Microsoft Field Service Exam Certification Details:
| Sample Questions | Microsoft Field Service Sample Questions |
| Exam Code | MB-240 |
| Passing Score | 700 / 1000 |
| Number of Questions | 40-60 |
| Exam Price | $165 (USD) |
| Books / Training | MB-240T00-A: Microsoft Dynamics 365 Field Service |
| Duration | 120 mins |
| Schedule Exam | Pearson VUE |
| Exam Name | Microsoft Certified - Dynamics 365 Field Service Functional Consultant Associate |
Step 6: Practice Tests
he most vital part of the preparation process usually starts at the end of the phase. Practice tests help you find your weak areas and strengths, thereby giving you an upper hand when taking the actual exam.
Microsoft MB-240日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Scheduling and Dispatch (20-25%) | 20-25% | - Configure map view and route optimization - Schedule work orders using various methods - Configure schedule board and board features - Manage scheduling options and requirements - Handle scheduling conflicts and rescheduling - Optimize schedules using resource scheduling optimization |
| Manage Inventory and Procurement (15-20%) | 15-20% | - Manage inventory levels and stock locations - Handle inventory adjustments and transfers - Configure product inventory and item associations - Process purchase orders and returns - Configure warehouse and inventory settings |
| Configure Field Service (20-25%) | 20-25% | - Configure scheduling configurations and booking setup - Set up and configure customer assets - Configure pricing, billing, and cost entities - Set up and configure resource characteristics and skills - Implement security roles and field service settings - Configure Field Service organizations and structures - Configure work order types and incident types |
| Manage Work Orders (20-25%) | 20-25% | - Handle work order incidents and resolutions - Manage work order products, services, and notes - Create and manage work orders - Manage work order reporting and analytics - Process work order inspections and recommendations - Configure work order lifecycle and statuses |
| Manage Field Service Mobile Application (10-15%) | 10-15% | - Handle offline capabilities and synchronization - Manage mobile forms and workflows - Configure Field Service Mobile app settings - Configure resource and technician mobile experiences |
| Manage Asset and Connected Field Service (5-10%) | 5-10% | - Manage asset IoT connections and monitoring - Process IoT alerts and work order creation - Implement connected field service scenarios - Configure IoT integrations and alerts |
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