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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The nonprofit wants to assign an NPSP fundraising training module to their staff. Which training resource should the consultant recommend?

A) Learning Path
B) Salesforce Help and Training
C) AppExchange Report
D) Trailblazer Community Dashboard

2. Which Nonprofit Cloud feature can a consultant use to create rollups to display donor giving history?

A) Donor Giving Summary and Data Processing Engine
B) Business Rules Engine
C) Declarative Lookup Rollup Summaries

3. A board member introduced a high-net-worth individual to the work of the nonprofit. The individual made a donation at an event. The fundraising manager wants to record this information in Salesforce. It is important the donation is hard credited to the individual while ensuring this donation, as well as any future donations from the individual, are soft-credited to the board member. The board member and the individual already exist as contacts in Salesforce. How should the data be entered?

A) Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role for the donation. Create a relationship between the board member and the individual.
B) Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Enter a Partial Soft Credit for the board member.
C) Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role to the donation.
D) Create a relationship between the individual and the board member with a Related Opportunity Contact Role of Soft Credit. Create the donation opportunity for the individual.

4. The System Administrator at a nonprofit organization is assigning permission sets to users for the organization's new Nonprofit Cloud implementation. The organization needs some of its staff to have read- only access to the Fundraising and Grantmaking objects. What should the Administrator use to limit the access?

A) Sharing Rules
B) Restriction Rules
C) Muting permission sets

5. A Nonprofit Cloud consultant has been informed that the Donor Gift Summary data is out of date. What is the first step the consultant should take to identify the root cause?

A) Ensure that the record-triggered flow that updates the Donor Gift Summary is active.
B) Ensure that the logged in user has the appropriate field-level security on the Donor Gift Summary object.
C) Navigate to Monitor Workflow Services and identify the failures in the Data Processing Engine definition that calculates the data.

Solutions: