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NEW QUESTION 265
Which Perform Quality Assurance tool or technique is used to identify a problem, discover the underlying causes that lead to it, and develop preventative actions?
- A. Quality audits
- B. Inspection
- C. Design of experiments
- D. Root cause analysis
Answer: D
Explanation:
Section: Monitoring and Controlling
Explanation/Reference:
NEW QUESTION 266
You are in the process of tracking team member performance, providing feedback, and coordinating changes to improve project performance. Which of the following tools/ techniques is LEAST helpful?
- A. Team performance assessment
- B. Observation and conservation
- C. Project performance appraisals
- D. Issue log
- E. Conflict management
Answer: A
NEW QUESTION 267
A development manager and project manager are reviewing the backlog for the next development sprint.
Several of the user stories are incomplete, and the business analyst must update the user stories. While the user stories are being updated, the product owner requests features that were not previously identified.
What should the project manager do next?
- A. Submit a change request to the change control board (CCB).
- B. Update the backlog to include the additional features.
- C. Review the project scope statement for these features.
- D. Acquire additional resources from the development manager.
Answer: C
Explanation:
Section: Planning
NEW QUESTION 268
A key benefit of the Manage Communications process is that it enables:
- A. The best use of communication technology.
- B. An efficient and effective communication flow.
- C. Project costs to be reduced.
- D. The best use of communication methods.
Answer: B
NEW QUESTION 269
The product scope description is documented as part of the project's scope statement. It is important to include it because it______________
- A. Facilitates the project acceptance process
- B. Progressively elaborates characteristics
- C. Shows various alternatives considered
- D. Describes specific constraints associated with the project
Answer: B
Explanation:
Explanation/Reference:
Explanation:
The project scope statement describes the deliverables and the work required to create them. It also provides a common understanding of the scope among stakeholders. The product scope statement is a key component as it progressively elaborates the characteristics of the product, service, or result in the project charter and requirements documentation.
NEW QUESTION 270
Which of the following is a tool or technique used in integrated change control?
- A. Performance reports
- B. Project plan updates
- C. Organizational procedures
- D. Performance measurement
Answer: D
NEW QUESTION 271
Conflict resolution techniques that may be practiced on a project include ___?
- A. Confronting, compromising, smoothing and directing.
- B. Controlling, forcing, smoothing, and withdrawing.
- C. Smoothing, confronting, forcing, and withdrawing.
- D. Withdrawing, compromising, controlling, and forcing.
Answer: C
NEW QUESTION 272
What should you avoid when you are organizing documents as Lessons learned?
- A. Writing lessons learned should be an exercise enhancing your personal learning experience. Make sure you grasp what you are writing down.
- B. Keep lessons learned documents at a place where they are easy to access and to retrieve for those who may later need the information.
- C. Lessons learned must detail how certain groups or persons caused failures and delays, especially if they are inside the own organization.
- D. Devise the lessons learned documentation in a wording which is easy to understand for a reader who is not familiar with the project.
Answer: C
NEW QUESTION 273
Which Control Scope input is compared to actual results to determine if corrective action is required for the project?
- A. Scope baseline
- B. Cost baseline
- C. Change management plan
- D. Scope management plan
Answer: A
Explanation:
Section: Initiation
NEW QUESTION 274
A company contracts a software vendor to implement and customize a new software application and assigns a project manager to initiate and lead the project. Which of the following inputs to the project charter describes the key deliverables?
- A. Statement of work (SOW)
- B. Business case
- C. Agreements
- D. Project scope statement
Answer: D
Explanation:
Section: Initiation
NEW QUESTION 275
What is the preferred method of verifying scope?
- A. Inspection
- B. Lessons learned
- C. Work results
- D. Acceptance
Answer: A
NEW QUESTION 276
Having prepared stakeholder management plans on previous projects, you know it is positive to review the project management plan because it______________
- A. Helps to determine the best options to support an adaptive process for stakeholder management
- B. Contains information useful to ensure the stakeholder management plan is aligned with the organization's culture
- C. Provides information as to how to plan appropriate ways to engage stakeholders
- D. Contains a change management plan and documents how changes will be monitored and controlled
Answer: D
Explanation:
Explanation/Reference:
Explanation:
Among other key items useful in the project management plan to review while preparing the stakeholder management plan is the change management plan. All projects involve some type of change. Reviewing this plan can help the project manager work with stakeholders who may be resistant to the project to help turn them into ones who are supportive or at least neutral to the resulting changes.
NEW QUESTION 277
The Communications Management Plan should contain the following:
- A. Selection of appropriate media to meet specific needs
- B. Reporting channels
- C. Communications media
- D. All of the other alternatives apply
- E. Communications policy
Answer: D
NEW QUESTION 278
When the business objectives of an organization change, project goals need to be:
- A. controlled.
- B. improved.
- C. performed.
- D. realigned.
Answer: D
Explanation:
Section: Monitoring and Controlling
Explanation/Reference:
NEW QUESTION 279
The following is a network diagram for a project.
How many possible paths are identified for this project?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
Explanation:
Section: Planning
NEW QUESTION 280
By which means is a contractor able to control cost overruns due to changing requirements?
- A. Project data review
- B. Change order
- C. Change control
- D. None of the other alternatives apply .
- E. Purchase order amendment
Answer: C
NEW QUESTION 281
The estimated cost of completing all the activities considered in a schedule will be US$14,500. The project's sponsor requires a level of certainty about the cost baseline of at least 90%. As a result of a Monte Carlo simulation, the projected cost calculated is:
What should the contingency reserve be in order to fulfill the sponsor's requirements?
- A. US$5,500
- B. US$8,200
- C. US$6,500
- D. US$7,000
Answer: A
Explanation:
Section: Planning
NEW QUESTION 282
Stakeholders often have issues, and you have asked each of your team members to document them. At each team meeting, you and your team discuss them and determine appropriate responses. You have a project issue log, which is______________
- A. An output from the control stakeholder engagement process
- B. An output from the manage stakeholder engagement process
- C. Part of the project's lessons learned
- D. Added to the stakeholder register to show which stakeholder raised it
Answer: B
Explanation:
Explanation/Reference:
Explanation:
Issues logs are an output of this process, as issues are expected in this process. The log is updated as new issues are identified, and existing issues are resolved.
NEW QUESTION 283
During the execution of a project within an operations function the project manager encounters scope changes and a delay in the delivery of critical tasks How should the project manager address this situation?
- A. Initiate the change request to modify the scope and adjust the timelines
- B. Communicate the concerns to the project management office (PMO) during the weekly project reports
- C. Call for a team meeting to decide if the changes should be included
- D. Conduct an impact analysis and present the results to the steering committee for approval
Answer: D
NEW QUESTION 284
All of the following are benefits of meeting quality requirements except which one?
- A. Higher productivity
- B. An increase in stakeholder satisfaction
- C. Less rework
- D. Low turnover
Answer: D
Explanation:
The benefits of meeting quality requirements are increased stakeholder satisfaction, lower costs, higher productivity, and less rework.
NEW QUESTION 285
The team has reported the following impediments at the daily standup meeting Drag each impediment on the left to the action that the project manager needs to take on the right
Answer:
Explanation:
NEW QUESTION 286
You are managing a virtual team. The project has been under way for several months, and you believe your team members do not view themselves as a team or a unified group. To help rectify this situation, you should______________
- A. Ensure that every member of the project team uses e-mail as a form of communication
- B. Provide team members with the latest in communications technology and mandate its use
- C. Mandate that the team follow the vision and mission statement of his or her organization
- D. Enhance communications planning
Answer: D
Explanation:
Section: Mix Questions
Explanation:
Because the dispersed project team does not share the same physical space each day, the possibility for misunderstandings, isolationism, difficulty in sharing information, and the cost of technology can be key issues.
The project manager must enhance communications planning in the virtual team as it requires even more communication than collocated teams. Additional time also may be needed to set expectations, determine how best to resolve conflicts, involve people in making decisions, understand cultural differences, and share credit for success.[Executing]
NEW QUESTION 287
Tools and techniques used to perform quality assurance include______________
- A. Tools from control quality and plan quality management
- B. Variance analysis
- C. Direct and manage project execution
- D. Tools from performance reporting
Answer: A
Explanation:
Explanation/Reference:
Explanation:
The tools used from plan quality management and control quality are used in perform quality assurance.
The perform quality assurance process also uses affinity diagrams, process decision program charts, interrelationship digraphs, tree diagrams, prioritization matrices, activity network diagrams, matrix diagrams, quality audits, and process analysis.
NEW QUESTION 288
In a functional organization, a product analyst is assigned to a short-duration application development effort The analyst expresses concerns about the task and asks the project manager to provide the support of a peer with expertise in this domain What should the project manager do?
- A. Enroll the analyst in a capacity-building program and keep this analyst assigned to the task
- B. Ask the analyst to use skills to develop the tool, then move development to another team member
- C. Make sure the analyst has regular pairing meetings with the other team member throughout task execution
- D. Recognize the analyst's concerns and reassign the task to another team member
Answer: C
NEW QUESTION 289
Which of the following best describes the following organizational structure? Exhibit:
- A. Functional Org
- B. Weak matrix Org
- C. Balanced Matrix Org
- D. Strong Matrix Org
- E. Projectized Org
Answer: C
NEW QUESTION 290
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