[Dec-2024] Salesforce-Certified-Administrator Free Sample Questions to Practice One Year Update
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Salesforce-Certified-Administrator Certification Exam covers a wide range of topics related to Salesforce administration, including user management, security and access, data management, automation, and customization. Salesforce-Certified-Administrator exam consists of 60 multiple-choice questions that must be completed within 90 minutes. To pass the exam, candidates must score at least 65% or higher. Salesforce-Certified-Administrator exam fee is $200, and it can be taken online or at a testing center.
Salesforce-Certified-Administrator exam is intended for professionals who have experience working with Salesforce and want to validate their knowledge and skills. Salesforce-Certified-Administrator exam is ideal for administrators, developers, consultants, and other professionals who work with Salesforce on a regular basis. Salesforce-Certified-Administrator exam is also suitable for individuals who are looking to expand their career opportunities in the Salesforce ecosystem.
NEW QUESTION # 78
The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.
What automation tool best accomplishes this?
- A. Validation Rule
- B. Outbound Message
- C. Process Builder
- D. Approval Process
Answer: C
Explanation:
Explanation
Process Builder is a tool that can be used to automate business processes by creating record-triggered flows that execute actions when certain conditions are met. In this case, Process Builder can be used to create a flow that executes when an opportunity isclosed won and creates a client welcome task and a welcome email for the primary contact. References:https://help.salesforce.com/s/articleView?id=sf.process_which_tool.htm&type=5
NEW QUESTION # 79
The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing.
Which two features should the administrator configure?
Choose 2 answers
- A. Opportunity List View
- B. Forecasting
- C. Sales Quotes
- D. Opportunity Stages
Answer: B,D
Explanation:
Explanation
Forecasting is a feature that allows you to predict and plan the sales cycle from pipeline to closed sales, and manage sales expectations throughout your organization. Opportunity stages are the steps that an opportunity goes through as it moves from creation to close, and they determine the probability and forecast category of the opportunity. References:
https://help.salesforce.com/s/articleView?id=sf.forecasting3_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_opptystages.htm&type=5
NEW QUESTION # 80
The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custompicklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.
Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?
Choose 2 answers
- A. Marketing user feature license
- B. Create and Edit for Campaign Member
- C. Customize Application permission
- D. Edit permission for campaigns
Answer: A,D
Explanation:
Explanation
To customize the campaign member status picklist values themselves, marketing users need two things: a marketing user feature license and edit permission for campaigns. A marketing user feature license enables users to create, edit, and delete campaigns; manage campaign members; and update campaign history via the import wizards or API. Edit permission for campaigns allows users to modify existing campaigns and their related records such as campaign members and campaign member statuses. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_enable.htm&type=5https://help.salesforce.com/s/artic
NEW QUESTION # 81
Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants to share all cross-sell opportunities with a team of subject matter experts in their organisation. The company has different roles, and the organisation wide default opportunity is set to private.
How should the administrator accomplish this?
- A. Add the subject matter experts to a public group and give them access to records with a criteriabased sharing rule.
- B. Create a new role for the subject matter experts and give them access to the records with the owner-based sharing rule
- C. Change the organisation-wide default for opportunity from private to public Read/Write to open up access for subject matter experts.
- D. Enable territory management, assign the subject matter experts to the same territory, and give them access to the records with manual sharing.
Answer: A
Explanation:
Explanation
A criteria-based sharing rule is a tool that allows administrators to share records with certain users based on field values rather than ownership. For example, a criteria-based sharing rule can share all opportunities with a cross-sell opportunity type with a specific group of users. A public group is a collection of individual users, roles, roles and subordinates, or other groups that can be used to simplify sharing settings and other processes.
In this case, the administrator can add the subject matter experts to a public group and give them access to records with a criteria-based sharingrule that matches the cross-sell opportunity type. References:
https://help.salesforce.com/s/articleView?id=sf.sharing_criteria_rules.htm&type=5https://help.salesforce.com/s/a
NEW QUESTION # 82
A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is.
Which tool should an administrator use to accomplish this?
- A. Mass Transfer Tool
- B. Dataloader.io
- C. Data Import Wizard
- D. Data Loader
Answer: A
Explanation:
Explanation
The mass transfer tool allows you to transfer up to 250 records at a time from one user to another user while keeping the existing team members intact. You can access this tool from Setup by entering Mass Transfer Records in the Quick Find box. References:
https://help.salesforce.com/s/articleView?id=sf.mass_transfer_overview.htm&type=5
NEW QUESTION # 83
The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.
Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers
- A. Edit the picklist values for the Campaign Status in object Manager.
- B. Mass modify the Campaign Member Statuses related list.
- C. Modify the picklist value on the Campaign Member Statuses related list
- D. Add the Campaign Member Statuses related list to the Page Layout.
Answer: A,D
NEW QUESTION # 84
Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.
Which three password policies should an administrator configure?
Choose 3 answers
- A. Maximum invalid login attempts
- B. Password complexity requirements
- C. Number of days until expiration
- D. Prohibited password values
- E. Require use of Password Manager App
Answer: A,B,C
NEW QUESTION # 85
The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal.
What dashboard component will effectively show this number and the proximity to the total goal as a single value?
- A. Gauge
- B. Stacked Bar
- C. Table
- D. Donut
Answer: A
Explanation:
A gauge component shows a single value along with its percentage of a total value within predefined rangesusing colors (red-yellow-green). It is useful for showing key performance indicators (KPIs) such as total sales amount and progress towards sales goal.
References:https://help.salesforce.com/s/articleView?id=sf.dashboards_gauge_component_type.htm&type=5
NEW QUESTION # 86
Which tool should an administrator use to identify and fix potential session vulnerabilities?
- A. Security Health Check
- B. Setup Audit Trail
- C. Organization-Wide Defaults
- D. Field History Tracking
Answer: A
NEW QUESTION # 87
Which three items are available in the mobile navigation menu?
Choose 3 answers
- A. Lightning Home Page
- B. Utility Bar
- C. Lightning App Pages
- D. Chatter
- E. Dashboards
Answer: C,D,E
Explanation:
Explanation
Lightning app pages, Chatter, and dashboards are three items that are available in the mobile navigation menu.
The mobile navigation menu allows users to access different items in the Salesforce mobile app, such as objects, apps, or utilities. Users can customize their mobile navigation menu by adding or removing items and changing their order. References: https://help.salesforce.com/s/articleView?id=sf.app_nav_setup.htm&type=5
NEW QUESTION # 88
An administrator Creates a custom text area field on the Account object and adds it to the service team's page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when on the Account Page How should the administrator accomplish this?
- A. In the Account object manager, create a custom compact layout.
- B. From the page layout editor, drag the field to the highlights panel.
- C. Create a new page layout and a new section titled highlights panel.
- D. Make the field required and move it to the top of the page.
Answer: A
NEW QUESTION # 89
The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.
Which two steps should an administrator do to troubleshoot this issue?
Choose 2 answers
- A. Update the organization wide default for the object.
- B. Run the setup audit trail for the organization.
- C. Ensure that the page layout for the user's profile has been updated.
- D. Review the field level security of the field for the user profile
Answer: C,D
NEW QUESTION # 90
Clod Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the questions that is needed.
How should an administrator complete this?
- A. Use a new version of the flow for each scenario.
- B. Use a decision element and a new screen to show the proper question
- C. Use branching in the flow screen to show the proper scenario
- D. Use a conditional visibility to hide the unnecessary question
Answer: D
Explanation:
Explanation
Conditional visibility is a feature that allows administrators to show or hide screen components in a flow based on certain conditions or criteria. For example, conditional visibility can show only one question on a screen depending on the value of another field or variable. Conditional visibility consists of one or more rules that define when to show or hide a component based on an expression that evaluates to true or false. In this case, the administrator can use conditional visibility to hide the unnecessary question on the screen flow based on the scenario. References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screencmp.htm&type=5
NEW QUESTION # 91
Cloud kicks want to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.
What feature should the administrator use to meet this requirement?
- A. Stages
- B. Queues
- C. Splits
- D. List Views
Answer: C
Explanation:
Explanation
Splits is a feature that should be used to meet this requirement. Splits allows users to assign credit to opportunity team members based on the level of effort contributed by each person toward each deal. Users can create different types of splits, such as revenue or overlay splits, and specify the percentage or amount of credit for each team member. References:
https://help.salesforce.com/s/articleView?id=sf.forecasts3_splits_overview.htm&type=5
NEW QUESTION # 92
Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.
Which feature meets this requirement?
- A. Big Deal Alerts
- B. Key Deals
- C. Activity Timeline.
- D. Performance chart.
Answer: A
NEW QUESTION # 93
Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options.
What should an administrator configure to meet these requirements?
- A. Separate record types and Sales processes for the different types of opportunities.
- B. Different page layouts that control the picklist values for the opportunity types.
- C. Validation rules that ensure that users are entering accurate sales stage information.
- D. Public groups to limit record types and sales processes for opportunities.
Answer: A
Explanation:
Explanation
Record types and sales processes allow you to have different page layouts, fields, required fields, and picklist values for different types of opportunities.
References:
https://www.salesforceben.com/salesforce-record-types/https://trailhead.salesforce.com/content/learn/projects/cre
NEW QUESTION # 94
Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value every Friday evening. UC has several hundred open cases at any given time.
What should the administrator use to complete this request?
- A. Use a record trigger flow.
- B. Use a Roll-Up summary.
- C. Use a scheduled process builder.
- D. Use a scheduled flow
Answer: D
NEW QUESTION # 95
An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, and Managers. Support agents should be able to run Helpdesk reports, but should not be able to view R&D reports. Support managers should be able to view and edit all reports.
Which two ways should these folders be shared?
Choose 2 answers
- A. Share the Helpdesk folder with Support Agents with View access.
- B. hare the Support Reports folder with Support Agents with View Access.
- C. Share the R&D folder with Support Managers with Edit Access.
- D. Share the Support Reports folder with Support Managers with Edit Access.
Answer: A,D
Explanation:
Explanation
To share report folders with different groups of users with different levels of access, an administrator can use folder sharing settings under setup. Folder sharing settings allow administrators to share report folders with public groups, roles, roles and subordinates, territories, or portal roles with view or edit access. In this case, the administrator can share the Helpdesk folder with Support Agents with view access so they can run Helpdesk reports but not edit them; and share the R&D folder with Support Managers with edit access so they can view and edit R&D reports. References:
https://help.salesforce.com/s/articleView?id=sf.reports_builder_folders_sharing.htm&type=5
NEW QUESTION # 96
Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.
Which field type should an administrator use to capture coordinates?
- A. External lookup
- B. Geolocation
- C. Custom address
- D. Geofence
Answer: B
Explanation:
Explanation
Geolocation fields allow you to store the latitude and longitude coordinates of a location. They can be used to calculate distances between records and display maps of accounts, contacts, leads, or other custom objects.
References: https://help.salesforce.com/s/articleView?id=sf.customize_geoloc.htm&type=5
NEW QUESTION # 97
Which tool should an administrator use to identify and fix potential session vulnerabilities?
- A. Setup Audit Trail
- B. SecurityHealth Check
- C. Organization-Wide Defaults
- D. Field History Tracking
Answer: B
Explanation:
Explanation
Security Health Check is a tool that can be used to identify and fix potential session vulnerabilities. Security Health Check scans the security settings in an org and compares them to a baseline set ofstandards, such as the Salesforce Baseline Standard or the Salesforce Optimized Standard. Security Health Check provides a health check score and a list of issues and recommendations for improving the security settings.
References:https://help.salesforce.com/s/articleView?id=sf.security_health_check.htm&type=5
NEW QUESTION # 98
Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion.
How should an administrator accomplish this request?
- A. Enable the Account Revenue limits in setup, with 0 as minimum and 100 billion as maximum
- B. Build a scheduled report displaying Account with Account revenue that is negative or greater than 100 billion.
- C. Create a validation rule that displays an error if Account revenue is below 0 or greater than 100 billion.
- D. Make the Account Revenue field required on the page layout.
Answer: C
Explanation:
Explanation
A validation rule is a tool that allows administrators to enforce data quality and integrity by preventing users from saving records that do not meet certain criteria or conditions. For example, a validation rule can display an error message if a user enters an invalid value in a field. In this case, the administrator can create a validation rule on the account object that displays an error if the account annual revenue field is below 0 or greater than 100 billion. References:
https://help.salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5
NEW QUESTION # 99
Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box.
Which three of the standard objects are available to an administrator considering a support use case?
Choose 3 answers
- A. Case
- B. Request
- C. Ticket
- D. Contract
- E. Account
Answer: A,D,E
NEW QUESTION # 100
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