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Salesforce Nonprofit-Cloud-Consultant exam is designed for professionals who specialize in helping nonprofit organizations leverage the power of Salesforce to achieve their mission. Salesforce Certified Nonprofit Cloud Consultant Exam certification validates the skills and knowledge required to implement and customize Salesforce Nonprofit Cloud solutions, including donor management, program management, marketing, and volunteer management. Candidates who pass the exam will become Salesforce Certified Nonprofit Cloud Consultants, recognized as experts in the field.
NEW QUESTION # 111
The vice president of development of a nonprofit organization wants to be able to review giving in the pipeline at a high level, and track the organization's process towards finding new potential donors. The VP also wants to track program metrics as compared to donor histories. What should the consultant advise?
- A. Review the reports on the NPSP Fundraising Reports folder. Create additional reports to track program data. Schedule each report to be sent to the vice president every morning.
- B. Review the components that are already on the NPSP Development Forecasting dashboard. Create additional reports and edit the dashboard to add components to track the program data.
- C. Packaged NPSP reports cannot be edited. Recreate all the reports found on the NPSP Development Forecasting dashboard to edit appropriately. Add additional reports to track program data.
- D. Packaged NPSP dashboards cannot be edited. Recreate the NPSP Development Forecasting dashboard components. Add additional components to track program data.
Answer: A
NEW QUESTION # 112
The event manager for a nonprofit organization periodically imports a cleaned, structured list of event registrations. Now should the consultant set up the TDTM Trigger Handlers?
- A. Disable TDTM for specific users.
- B. Disable the Trigger Handler using Apex instead of TDTM.
- C. Disable TDTM for all users.
- D. Disable Opportunity Contact Role trigger handlers.
Answer: A
NEW QUESTION # 113
A gift officer successfully imported a small list of donors and their donations. The gift officer wants to add these donors to a Campaign from an Opportunities report but the "Add to Campaign" option is not available.
The gift officer wants to add donors to a Campaign from a report. What should the consultant recommend?
- A. Go to Setup and add the "Add to Campaign" button to the report type
- B. Create a joined report with Opportunities and Campaigns
- C. Create a report type that includes Contacts such as the Opportunities with Contact Roles report type
- D. Export the Opportunity report results and import the list of donors as Campaign Members using the Data Import Wizard
Answer: C
NEW QUESTION # 114
A nonprofit has significant staff turnover and wants to ensure that the purpose of Salesforce field customization is clearly understood by system admins who are new to the nonprofit.
How should the consultant meet the requirement?
- A. Run and view the Setup Audit Trail.
- B. Run the Schema Builder.
- C. Create a field history report.
- D. Complete all field descriptions.
Answer: D
Explanation:
https://trailhead.salesforce.com/content/learn/modules/data_modeling/schema_builder To ensure that new system admins understand the purpose of Salesforce field customizations, the following steps should be taken:
Complete All Field Descriptions:
For every custom field created in Salesforce, ensure that the "Description" field is filled out comprehensively.
Go to Salesforce Setup.
Navigate to the Object Manager and select the object that has custom fields.
For each custom field, click on "Edit" and provide a detailed description that explains the field's purpose, usage, and any important notes regarding its functionality.
Save the changes.
Document Customizations:
Maintain comprehensive documentation of all custom fields, including their descriptions, data types, and any validation rules associated with them.
Use a shared document or a dedicated Salesforce documentation tool to keep this information accessible and up-to-date.
Training and Onboarding:
Create a training module or onboarding program for new system admins that includes an overview of key customizations.
Use Trailhead modules to supplement learning about field management and customization best practices.
Utilize Salesforce Resources:
Encourage new admins to use Salesforce's Schema Builder to get a visual overview of the data model, which can help them understand how different fields and objects are interconnected.
Leverage the Setup Audit Trail to review any changes made to field customizations and understand their history.
By ensuring that all field descriptions are complete and providing thorough documentation, new system admins will have a clear understanding of the customizations, helping them manage and maintain the Salesforce instance more effectively.
Reference:
Salesforce documentation on field customization and descriptions
CertGod Nonprofit Cloud Consultant guide
V
NEW QUESTION # 115
A consultant is setting up a governance framework as part of a nonprofit organization implementation.
Which three elements should be included in a Salesforce-recommended governance structure? Choose 3 answers
- A. Center of Excellence
- B. Release Management
- C. Rules of Engagement
- D. Design Standards
- E. Agile Methodology
Answer: A,B,C
Explanation:
A Salesforce-recommended governance structure for nonprofit organizations ensures the implementation runs smoothly and effectively. It typically includes the following elements:
Release Management: This ensures that changes are systematically planned, tested, and deployed. It involves managing how new features and updates are rolled out to avoid disruption and ensure smooth transitions.
Rules of Engagement: These define how different stakeholders will interact with the system and with each other. It includes protocols and guidelines for communication, decision-making, and responsibilities.
Center of Excellence (CoE): This is a dedicated team or a hub of experts that provides leadership, best practices, research, support, and training. A CoE helps ensure that the organization is leveraging Salesforce effectively and efficiently.
Reference:
Salesforce Nonprofit Cloud Implementation Guide
Salesforce Trailhead: Governance Framework
NEW QUESTION # 116
A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer i$ hitting governor limit errors on a particular job.
Which action should the consultant take to resolve the issue?
- A. Decrease the batch size for that job.
- B. Schedule that job to run more frequently.
- C. Increase the batch size for that job.
- D. Reschedule that nightly job.
Answer: A
NEW QUESTION # 117
The event manager for a nonprofit organization periodically imports a cleaned, structured list of event registrations. Now should the consultant set up the TDTM Trigger Handlers?
- A. Disable TDTM for specific users.
- B. Disable the Trigger Handler using Apex instead of TDTM.
- C. Disable TDTM for all users.
- D. Disable Opportunity Contact Role trigger handlers.
Answer: A
Explanation:
https://powerofus.force.com/s/article/NPSP-Disable-Trigger-Handlers#ariaid-title3 When periodically importing a structured list of event registrations, it is crucial to ensure that the process is efficient and does not trigger unnecessary automation. Disabling TDTM (Table-Driven Trigger Management) for specific users is a recommended approach.
TDTM Overview:
TDTM allows for managing and controlling the execution of triggers in NPSP.
It provides flexibility to disable specific triggers or exclude certain users from trigger execution during bulk data imports.
Disabling TDTM for Specific Users:
By disabling TDTM for specific users, the import process can be streamlined without triggering unnecessary automation.
This approach ensures that data imports are efficient and reduces the risk of hitting system limits or performance issues.
Steps to Implement:
Navigate to NPSP Settings -> System Tools -> TDTM.
Add the usernames of the users who will be performing the imports to the "Usernames to Exclude" field.
Save the changes to ensure that TDTM triggers are disabled for these users during the import process.
Benefits:
Efficiency: Reduces the load on the system during bulk imports, ensuring faster and more reliable data processing.
Control: Maintains control over which triggers are executed, preventing unintended automation from affecting the imported data.
Additional Considerations:
Ensure that other necessary validations and processes are manually checked or re-enabled after the import if needed.
Monitor the data import process to ensure that it completes successfully without triggering unnecessary automation.
NEW QUESTION # 118
A nonprofit organization needs an audit trial of metadata changes over time and the ability to develop, test, and a release project independent of other projects in development. Which development model should be chosen?
- A. Package development
- B. Application development
- C. Org development
- D. Change Set development
Answer: A
NEW QUESTION # 119
A consultant is training a system admin to prepare for a new release of a particular open source Nonprofit Cloud product.
Where are two places the system admin should look for release notes on the product?
Choose 2 answers
- A. The Salesforce Trust website.
- B. The Nonprofit Hub group in the Trailblazer Community.
- C. The product's GitHub repository release page.
- D. The Nonprofit Cloud release announcement group in the Trailblazer Community.
Answer: A,D
NEW QUESTION # 120
A nonprofit needs to track key information for grants it applies for and receives, such as deadline dates, activity completion dates, and descriptions. In addition, the nonprofit wants to track actions completed and view the next deadline date on the Opportunity.
Which feature should the consultant recommend?
- A. Cases
- B. Engagement Plans
- C. Deliverables
- D. Tasks and Events
Answer: C
Explanation:
Explanation
https://trailhead.salesforce.com/en/content/learn/modules/nonprofit-success-pack-administration-basics/understan
NEW QUESTION # 121
During the Build phase of a project, one line of business requests the addition of a new field that is essential for its business process. A different line of business objects to the request and says that this field is unnecessary and will result in duplicate data.
How should the consultant handle this?
- A. Use the established governance committee for discussion and resolution.
- B. Fulfill the request and add the field, but create a separate page layout so the field is only visible to the line of business that made the request.
- C. Work quickly to negotiate between the two groups and resolve the issue before it escalates to the executive sponsors.
- D. Add the field into a sandbox to test and validate expected outcomes.
- E. Remove themselves from the discussion and suggest that the two business line leaders meet to make a decision.
Answer: A
Explanation:
When there is a conflict between business lines regarding the addition of a new field that one line of business deems essential and another objects to, the best approach is to use the established governance committee for discussion and resolution. This ensures a structured and balanced decision-making process.
Governance Committee:
The governance committee typically includes representatives from various departments and stakeholders.
They oversee and manage changes, ensuring alignment with organizational goals and policies.
Discussion and Resolution:
Present the conflicting requirements to the governance committee.
Facilitate a discussion to understand the needs and concerns of both business lines.
Evaluate the impact of adding the field versus the potential for duplicate data and other issues.
Decision Making:
The committee will make an informed decision based on the overall benefit to the organization.
This decision will be documented and communicated to all relevant parties.
By leveraging the governance committee, the consultant ensures that the decision is made transparently, with input from all stakeholders, and in alignment with organizational policies.
Reference:
CertGod Nonprofit Cloud Consultant Guide
NEW QUESTION # 122
An international nonprofit organization works across six different countries in Europe and Afric
a. The organization relies heavily on volunteers in each country to support its work and wants volunteers to be able to sign up for volunteer jobs on its website.
What is a consideration when setting up Volunteers for Salesforce given this context?
- A. Set the Volunteer Job's Website Time Zone field value to the time zone in which the job will take place when creating Volunteer Jobs.
- B. Remove the Start Time and End Time fields from the website template and put the times in the description in the local time zone.
- C. Add text to the Volunteers for Salesforce website informing all volunteers that all time for volunteer jobs and shifts is shown in the time zone of the headquarters and they need to convert the time to their local time zone.
- D. Set up a different Site in Volunteers for Salesforce for each country and set the time zone for the Site to the local time zone so all events will appear as the correct time for the time zone.
Answer: A
NEW QUESTION # 123
A nonprofit needs to clean up large amounts of Contact address data from its street canvassing and telemarketing operations on a monthly basis.
What should the consultant use to standardize addresses in NPSP?
- A. Batch Data Import
- B. Address Verification
- C. NPSP Data Importer
- D. Seasonal Addresses
Answer: B
Explanation:
Explanation
(https://powerofus.force.com/s/article/NPSP-Configure-Addresses#topic-2559)
NEW QUESTION # 124
A nonprofit receives a check that includes donations from several donors for a specific program the nonprofit runs.
Which two features should a consultant configure to track this gift?
Choose 2 answers
- A. GAU Allocations
- B. Multiple Payments
- C. Partial Soft Credits
- D. Recurring Donations
Answer: A,B
NEW QUESTION # 125
A nonprofit organization wants to add any donor who gives to its Capital Fund to the Capital Campaign. Which two steps should be taken to accomplish this?
- A. Upload a list of all donors as Campaign Members using the Data Import Wizard
- B. Create a trigger that automatically adds any donor as a Campaign Member
- C. Populate the Primary Campaign Source field on the Opportunity record
- D. Enable the Automatic Campaign Member Management in NPSP settings
Answer: C,D
NEW QUESTION # 126
A nonprofit wants its supporters to send advocacy messages to elected officials and then record which supporters sent the messages.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers
- A. Set a new NPSP Engagement Level on a Contact every time a Contact sends an advocacy message.
- B. Configure Marketing Cloud to send advocacy messages from the supporters.
- C. Use an online advocacy platform from the AppExchange that syncs to Salesforce.
- D. Organize advocacy messages into Campaigns and add the Contacts who take action as Campaign Members.
Answer: B,D
NEW QUESTION # 127
The system administrator accidentally deletes the NPSP 00 - Error Processing job. What should the consultant recommend?
- A. Go to the NPSP Data Imports | Bulk Data Processes | Batch Process Settings to automatically recreate it.
- B. Go to NPSP Settings | Bulk Data Processes | Batch Process Settings to automatically recreate it.
- C. Go to help and create a case amd ask Salesforce Support to reschedule this job.
- D. Go to the Recycle Bin and undelete the job.
Answer: B
NEW QUESTION # 128
A volunteer manager at a nonprofit wants to search for volunteers with landscaping skills who are available at a given time and add them to a shift. The nonprofit is using Volunteers for Salesforce.
What should the consultant advise to meet this requirement?
- A. Create a list view on Contacts showing Volunteer Skills and Volunteer Availability. Add a filter for landscaping skills and sort the list to find volunteers who are available at the given time.
- B. Click the the Volunteers Wizard and enter landscaping skills in the search box. Click search and filter the results by entering the desired Volunteer Availability. Select an available volunteer.
- C. Click the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the desired values. Click search and select an available volunteer.
- D. Create a report with the report type of Contacts with Volunteer Hours and Volunteer Jobs. Filter the Jobs by landscaping and Volunteer Availability for the given time. Select an available volunteer.
Answer: C
Explanation:
To search for volunteers with specific skills and availability using Volunteers for Salesforce:
Use the Find Volunteers Tab:
Navigate to the Volunteers for Salesforce application within Salesforce.
Click on the "Find Volunteers" tab.
Fill in the Volunteer Criteria:
In the search form, enter the desired values for Volunteer Status, Volunteer Availability, and Volunteer Skills.
For this scenario, enter "Landscaping" in the Volunteer Skills field and specify the desired availability timeframe in the Volunteer Availability field.
Execute the Search:
Click on the "Search" button to find volunteers that match the specified criteria.
Select Volunteers:
Review the list of volunteers returned by the search.
Select the volunteers that are available at the given time and have the required landscaping skills.
This method ensures that the volunteer manager can efficiently find and assign volunteers to shifts based on their skills and availability.
Reference:
Volunteers for Salesforce documentation on finding and managing volunteers CertGod Nonprofit Cloud Consultant guide
NEW QUESTION # 129
A consultant is installing NPSP in an existing Salesforce org for a nonprofit organization that plans to use the memberships feature in NPSP. Which action should a consultant take?
- A. Add a checkbox field on the Opportunity called "Membership".
- B. Create a Membership Affiliation record type.
- C. Create a Membership Opportunity record type.
- D. Add a value in the Type field on Opportunity for Membership.
Answer: C
Explanation:
When installing NPSP (Nonprofit Success Pack) in an existing Salesforce org for a nonprofit organization that plans to use the memberships feature, the consultant should create a Membership Opportunity record type. This step is crucial because it allows the organization to effectively track and manage membership-related opportunities distinctly from other types of opportunities.
Steps:
Log in to Salesforce: Access the Salesforce org where NPSP will be installed.
Navigate to Object Manager: Go to Setup and search for "Object Manager".
Select Opportunity Object: From the Object Manager, select the Opportunity object.
Create a New Record Type:
Click "Record Types" under the Opportunity object.
Click "New" to create a new record type.
Enter "Membership" as the Record Type Label.
Provide a description such as "Record type for tracking membership opportunities".
Select the existing record type to clone from (e.g., "Master").
Assign this record type to appropriate profiles.
Click "Save".
Customize Page Layouts: Assign and customize page layouts for the new Membership record type as needed.
Verify and Test: Ensure that the Membership record type is correctly set up by creating a test membership opportunity.
Reference:
CertGod Nonprofit Cloud Consultant Guide
NEW QUESTION # 130
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The Nonprofit-Cloud-Consultant Exam Test For Brief Preparation: https://drive.google.com/open?id=1-HTFDDxhPRI4CtZ83vJarf2f2_36aPFF
