72300X Exam Dumps, 72300X Practice Test Questions
PDF (New 2021) Actual Avaya 72300X Exam Questions
Avaya 72300X Exam Syllabus Topics:
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NEW QUESTION 10
A customer reports that they cannot place calls to the Public Network using the SIP Service Provider after a technician had finished fixing an issue in the Session Border Controller (SBC).
Within Avaya SBC, in which three places do you check the configuration of the SIP Trunks? (Choose three.)
- A. PPM Services
- B. Signaling Interfaces
- C. Routine Configuration
- D. Media Interface
- E. Server Configuration
Answer: B,C,E
NEW QUESTION 11
A customer reports that their Avaya Aura Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.
What is the cause of the problem?
- A. A coverage path has not been setup.
- B. An entry is missing in the private-numbering System Administration Terminal (SAT) form.
- C. The Call Forwarding feature has not been assigned to a button.
- D. Data Privacy is enabled in the station's Class of Service.
Answer: D
NEW QUESTION 12
After upgrading Avaya Aura® Application Enablement Services (AES), the customer's CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)
- A. Access Communication Manager (SAT), and run thestatappcommand to view AES services status.
- B. Using Communication Manager's System Administration Terminal (SAT), run thestatus aesvcs ctilinkcommand to see the service state.
- C. Access the AES web console, and view the services status in the AES menu.
- D. Access the TSAPI web interface to monitor AES.
- E. Access the AES command line, and run thestatus aesvcs cti-linkcommand.
Answer: B,C
NEW QUESTION 13
Which method can be used to verify the Client and TSAPI services have been administered correctly?
- A. The TSAPI test is call initiated from CTI endpoints using SIP telephones.
- B. The TSAPI test is call initialed from within Avaya Aura Communication Manager (CM) command line using the test TSAPI interface command.
- C. The TSAPI test is call initiated within the Utilities > Diagnostics > AE ServiceTSAPI Test menu.
- D. The TSAPI test is call initiated within the TSAPI web interface > TSAPI Monitoring Tool menu.
Answer: D
NEW QUESTION 14
Which statement about Avaya Session Border Controller (SBC) is true?
- A. The Avaya SBC is the enabling and secure pivot point for H.323 Communications in and out of the Enterprise.
- B. The Avaya SBC is a service within System Manager (SMGR) to support deployments.
- C. The Avaya SBC is the enabling and secure pivot point for SIP Communications in and out of the Enterprise.
- D. The Avaya SBC secures and authenticates Integrated Services Digital network (ISDN) calls placed to/from the Public Switched Telephone Network (PSTN).
Answer: C
NEW QUESTION 15
Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true?
- A. An RTP media stream will transcode the codec as it flows the SBCE.
- B. An RTP media stream will typically flow through the SBCE.
- C. An RTP media stream will always bypass an SBCE.
- D. An RTP media stream will only flow through the SBCE if it is encrypted.
Answer: B
NEW QUESTION 16
Which three statements are true about Avaya Aura Messaging (AAM)? (Choose three.)
- A. AAM Multi-Server configuration separates Application Servers from Avaya Message Store.
- B. You can choose to use the Avaya Message Store or Microsoft Exchange Store.
- C. AAM can run on Avaya-provided hardware that runs Linux and Avaya Aura System Platform, or VMware in a virtualized environment.
- D. Each message application server allows for up to 100 simultaneous SIP or H323 sessions, with 300 active ports permitted per Voice Mail Domain (VMD).
- E. 20 Voice Ports are always reserved for retrieving messages.
Answer: A,B,C
NEW QUESTION 17
Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)?
- A. TR87
- B. WCF
- C. ASAI/TSAPI
- D. DMCC/TSAPI
Answer: A
NEW QUESTION 18
You need to make a traceSBC in order to find a SIP trunk issue.
After logging into the Session Border Controller (SBC) as user ipcs, in which two valid ways can you issue the traceSBC command? (Choose two.)
- A. sudo traceSBC
- B. su sroot, then enter <sroot password> and finally enter traceSBC -now
- C. su root, then enter <root password> and finally enter traceSBC
- D. traceSBC -trunk
- E. traceSBC -now
Answer: A,C
NEW QUESTION 19
Where can an administrator go to validate the Breeze/WebRTC cluster is synchronized to Avaya Aura System Manager (SMGR)?
- A. the Replication menu in SMGR web interface
- B. the Synchronization menu in Breeze web interface
- C. the Replication menu in WebRTC web interface
- D. the Duplication menu in SMGR web interface
Answer: A
NEW QUESTION 20
A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura Media Server (AAMS), Avaya Breeze is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI ([email protected]) that Avaya Breeze will send to AAMS via Avaya Aura Session Manager (SM)?
- A. Use Avaya Aura System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze element.
- B. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
- C. Use SSH to Avaya Breeze and edit the "/etc/config.properties" file.
- D. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura Media Server.
Answer: D
NEW QUESTION 21 
Refer to the exhibit.
Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.
Based on this information, what is and is not working?
- A. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. The public network is not working.
- B. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. SBCE is partially working, but routing may be incorrect.
- C. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. SBCE is not working.
- D. The local area network and Avaya Aura® Session Manager are working. Avaya Aura® Communication Manager is not working.
Answer: B
Explanation:
Explanation
Communication Manager is working because can make calls out successfully, SBCE is partially working * Notice that the FROM header is an IP address instead of a domain name = avava.com. CM needs to see domain name. IP address to domain conversion is performed by Topology Hiding.
NEW QUESTION 22
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?
- A. With SBCE, Remote Workers must use a different dial plan to Office Workers.
- B. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).
- C. With SBCE, Remote Workers have less telephone features available compared to Office Workers.
- D. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.
Answer: B
NEW QUESTION 23
When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?
- A. It authenticates and encrypts the message and registers the user.
- B. It authenticates and encrypts the message, and replaces its own IP address with the Session Manager IP address.
- C. It authenticates, encrypts the Presence status message, and replaces its own IP address with the Avaya Aura Presence (PS) IP address.
- D. It authenticates message and encrypts the Presence status.
Answer: A
NEW QUESTION 24
When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?
- A. an LDAP Server Flow
- B. a reverse proxy for LDAP
- C. an LDAP End Point Policy Group
- D. an application relay for LDAP
Answer: C
Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/101001325
NEW QUESTION 25
Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?
- A. when the issue is a common one resolved through an upgrade
- B. when the customer issue is not service affecting
- C. when the Business Partner/Avaya Tier 2 have isolated issue and found a resolution
- D. when the issue for the customer is intermittent
Answer: C
NEW QUESTION 26
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?
- A. Install a patch to fix the problem.
- B. Update the Knowledge Management database.
- C. Praise individuals for contribution.
- D. Implement a solution.
Answer: D
NEW QUESTION 27
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Updated Dec-2021 Pass 72300X Exam - Real Practice Test Questions: https://www.topexamcollection.com/72300X-vce-collection.html

