2021 Valid C-C4H520-02 test answers & SAP Exam PDF [Q11-Q29]

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2021 Valid C-C4H520-02  test answers & SAP Exam PDF

Free SAP C-C4H520-02 Exam Questions & Answer from Training Expert TopExamCollection


C-C4H520-02 Exam Certification Details:

Languages:English
Duration:180 mins
Level:Associate
Exam:80 questions
Sample Questions: SAP C-C4H520-02 Exam Sample Question
Cut Score:61%

 

NEW QUESTION 11
What object is bidirectional when integrating FSM with C4C? Choose the correct answer.

  • A. Service Contract
  • B. Equipment
  • C. Item
  • D. Activity

Answer: D

 

NEW QUESTION 12
You are a Service planner in SAP Field Service management, How can you find a suitable technician in the Planning board? Choose the correct answer.

  • A. Use a Filter
  • B. Use a workflow
  • C. Use a Business Rule
  • D. Use a checklist

Answer: A

 

NEW QUESTION 13
What is the purpose of visibility condition in Smartforms? Note: There are 2 correct answers to this question.

  • A. It is used to change smartform mode from development tab
  • B. It is used to hide a smartform from the mobile devices
  • C. It is used to hide specific chapters
  • D. It is used to hide specific elements

Answer: C,D

 

NEW QUESTION 14
What is correct regarding user permissions? Note: There are 2 correct answers to this question.

  • A. Permissions are assigned to user groups
  • B. Users are assigned to permissions
  • C. Users are assigned to user groups
  • D. User groups are assigned to permissions

Answer: A,C

 

NEW QUESTION 15
You want your customers to be able to create service request from the self-service portal. What are the pre-requisites for providing this function? Note: There are 3 correct answers to this question.

  • A. You must have Equipment records against your account
  • B. You must have moment-sets defined equipment
  • C. You must have business rules configured
  • D. You must have a portal user account
  • E. You must have Auto-release of assignments

Answer: A,B,D

 

NEW QUESTION 16
What configuration is necessary for Reserved material in mobile? Note: There are 2 correct answers to this question.

  • A. Create
  • B. Read
  • C. Delete
  • D. Update

Answer: B,D

 

NEW QUESTION 17
Which object corresponds to service call in C4C? Choose the correct answer.

  • A. Ticket
  • B. Ibase
  • C. Sales Order
  • D. Service Request

Answer: A

 

NEW QUESTION 18
What can you select creating a dashboard report? Note: There are 3 correct answers to this question.

  • A. Sample Chart
  • B. Visualization Type
  • C. Chart Type
  • D. Chart Category
  • E. Chart Title

Answer: A,C,E

 

NEW QUESTION 19
What are key functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

  • A. Service Level Agreement
  • B. Automated Scheduling
  • C. Mobile-Self Service
  • D. Ticket Routing rules

Answer: B,C

 

NEW QUESTION 20
What can you do using the data loader in the Master data module? Note: There are 3 correct answers to this question.

  • A. Delete data records
  • B. Overwrite data records
  • C. Create data records
  • D. Read Data Records
  • E. Merge Data Records

Answer: B,C,E

 

NEW QUESTION 21
Which actions can you use in a Business Rule configuration? Note: There are 3 correct answers to this question.

  • A. Create Object
  • B. Delete Object
  • C. Delete Report
  • D. Create Reqirement
  • E. Build Query

Answer: A,B,C

 

NEW QUESTION 22
The field technician needs to visit the customer for a regular maintenanceof all their printers and need to get response for same query, what Smartform element is used to create such a functionality? Choose the correct answer.

  • A. Picker
  • B. Series
  • C. Dropdown list
  • D. Attachments

Answer: B

 

NEW QUESTION 23
What are the key advantages of utilizing the SAP Field Service managementSelf-Service? Note: There are
2 correct answers to this question.

  • A. Online capabilities help you to capture electronic signatures
  • B. Interactive Dialogue using AI chatbot allows for No touch service scenarios
  • C. QR code scanning helps you to easily identify the affected Appliance
  • D. Smart forms help you structure your service processes

Answer: B,C

 

NEW QUESTION 24
Which Business object permissions could you enable to use Time and Material journal? Note: There are
2 correct answers to this question.

  • A. Activity
  • B. Mileage
  • C. Worktime
  • D. Expense

Answer: B,D

 

NEW QUESTION 25
What are the approval statuses in Time &Material journal? Note: There are 3 correct answers to this question.

  • A. Revoked
  • B. Accepted
  • C. Declined
  • D. Pending
  • E. Approved

Answer: C,D,E

 

NEW QUESTION 26
Who Typically creates Smartform Templates in SAP Field Service management? Choose the correct answer.

  • A. Field Coordinator
  • B. BackOffice Administrator
  • C. End Customer
  • D. Service Engineer

Answer: B

 

NEW QUESTION 27
What does a report template contain? Note: There are 3 correct answers to this question.

  • A. Style Files
  • B. Images
  • C. Integration files
  • D. Output Templates
  • E. Translation Files

Answer: A,B,E

 

NEW QUESTION 28
What are some of the SAP Field Service Management Crowd Service capabilities? Note: There are 3 correct answers to this question.

  • A. Crowd workers can accept or reject assignments within a set timeframe.
  • B. Automatic determination of activity efforts and material consumed.
  • C. Intelligent scheduling to determine the best qualified technician
  • D. Configurable onboarding platform to invite partners
  • E. Crowd workers can reschedule assignments with in a set time frame.

Answer: A,C,D

 

NEW QUESTION 29
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