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Salesforce Plat-Con-201 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified OmniStudio Consultant |
| Exam Number: | Plat-Con-201 |
| Exam Format: | Multiple-choice, Multiple-select, Scenario-based |
| Passing Score: | 63% |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 60-65 |
| Related Certifications: | Salesforce Certified Platform Consultant Salesforce Certified Administrator |
| Exam Duration: | 105 minutes |
| Exam Price: | USD 200 (+ applicable taxes) |
| Available Languages: | English |
| Recommended Training: | Prepare for your OmniStudio Consultant Credential (Trailmix) OmniStudio Documentation |
| Exam Registration: | Salesforce Certification Registration |
| Sample Questions: | Salesforce Plat-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience with Salesforce platform and low-code tools |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/omnistudio-consultant |
Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: FlexCards | 23% | - Collect and organize customer 360 information - Capabilities, use cases and purpose of FlexCards - Design FlexCards to meet requirements |
| Topic 2: Data Tools | 23% | - Purpose and benefits of DataRaptors and Integration Procedures - Calculation Matrices and Procedures: use and benefits - Design DataRaptors and Integration Procedures |
| Topic 3: Best Fit Solutioning | 27% | - Map requirements to appropriate OmniStudio tools - Gather, analyze and simplify business requirements - Design solutions using OmniStudio best practices |
| Topic 4: OmniScripts | 27% | - Validate and align OmniScript processes with requirements - Map business processes to OmniScript components - Structure and components of OmniScripts |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. A consultant is designing a Flexcard for a client. The client wants to customize the look of each element on the Flexcard.
What tool should the consultant use to meet the client's requirements?
A) Use Data Mapper to customize the look of each element.
B) Use Integration Procedures to customize the look of each element.
C) Use the style panel in the Flexcard Designer to customize the look of each element.
D) Use Omniscripts to customize the look of each element.
2. A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application.
The FlexCard needs to include the following actions:
* Start a process to retrieve plan consumption data
* Create a new case
* Open a promotions web page
* Change the SIM card
which combination should the consultant use in designing the solution?
A) Custom Event and Redirect URL
B) Flyout and OmniScript
C) OmniScript and Navigate
D) Event, Navigate and Card
3. A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement?
Choose 2 answers
A) Alert
B) Calculation
C) Formula
D) Messaging
4. Which two OmniScript components should the consultant recommend using to meet this validation requirement?
Choose 2 answers
A) Alert
B) Calculation
C) Formula
D) Messaging
5. A consultant is designing a FlexCard for a client. The client wants the FlexCard to launch a child card with additional information and actions related to the parent card when the agent clicks on a button. How should the consultant design the FlexCard to meet the client's requirements?
A) Design the parent card to launch a child card when the specific action is taken.
B) Design the parent card to launch a child card through a Flyout Action.
C) Design the parent card to launch a new DataRaptor when the specific action is taken.
D) Design the parent card to launch a new OmniScript when the specific action is taken.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: C,D | Question # 4 Answer: B,C | Question # 5 Answer: B |
By Veromca
