Exam Code: C9020-461
Exam Name: IBM Midrange Storage Technical Support V4
Certification Provider: IBM
Corresponding Certification: IBM Certified Specialist

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Name: IBM C9020-461 Exam
Brand: IBM
SKU: C9020-461
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Updated: Aug 19, 2026

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IBM C9020-461 Exam Overview:

Certification Vendor:	IBM
Exam Name:	IBM Midrange Storage Technical Support V4
Exam Number:	C4090-461
Certificate Validity Period:	Certification retired (historically valid until program withdrawal)
Exam Format:	Multiple Choice, Multiple Response, Scenario-based Questions
Exam Price:	USD 200
Real Exam Qty:	Approximately 60
Related Certifications:	IBM Certified Specialist - Midrange Storage Technical Support V4
Exam Duration:	120 minutes
Passing Score:	800 / 1000
Available Languages:	English
Sample Questions:	IBM C9020-461 Sample Questions
Exam Way:	Authorized IBM/Pearson VUE testing center (onsite); online delivery depended on IBM policies at the time.
Pre Condition:	No formal prerequisite exam; IBM recommends practical experience with IBM midrange storage solutions and related technical training.
Official Syllabus URL:	https://www.ibm.com/training/certification/

IBM C9020-461 Exam Syllabus Topics:

Section	Weight	Objectives
IBM Midrange Storage Portfolio	25%	- IBM storage products and features 1. DCS3700 and DCS3860 systems 2. IBM Storwize V7000 and V5000 family 3. IBM FlashSystem products 4. Midrange tape libraries and SAN switches
Solution Design and Configuration	25%	- Design appropriate storage solutions 1. Plan connectivity, scalability, and interoperability 2. Recommend management and protection solutions 3. Select products based on customer requirements
Competitive Positioning and Support Resources	15%	- Position IBM solutions 1. Identify appropriate IBM technical resources and tools 2. Differentiate IBM offerings from competitors
Customer Requirements Analysis	15%	- Identify customer business and technical requirements 1. Analyze capacity, performance, and availability requirements 2. Determine growth and workload characteristics
Storage Technologies	20%	- Core storage concepts 1. Virtualization and software-defined storage 2. RAID, replication, and data protection technologies 3. Flash and hybrid storage concepts

IBM Midrange Storage Technical Support V4 Sample Questions:

1. A customer wants to estimate the Total Cost of Ownership (TCO) for a storage project.
Which software tool should be used?

A) System Storage Interoperation Center Tool
B) ISAT Tool
C) Knowledge Center
D) Systems Consolidation Evaluation Tool

2. A customer has a mission-critical applicationthat has a mixed workload of varying access demands. The performance is not meeting its business objective. The IBM Business Partner offered an IBM Storwize V7000 system with SSDs and HDDs.
Which license allows this customer to automatically move moderately used data to the HDDs?

A) Compression license
B) Easy Tier license
C) Flash Copy license
D) Remote Mirror license

3. Which feature of the IBM Storwize familyis recommend when additional space for disk drives is unavailable?

A) Storage tiering
B) Real-time Compression
C) Deduplication
D) Virtualization

4. An existing IBM Storwize V7000 Unified customer wants to take advantage of the Active Cloud Engine in order to use tape as a tier.
Which product is required to accomplish this?

A) IBM Spectrum Protect
B) Tivoli Productivity Center
C) IBM Virtual Storage Center
D) IBM SmartCloud Orchestrator

5. A customer currently has a NettApp solution today and is unhappy with the performance of the system. The customer is very happy with the SnapManager software from NetApp, which is one of the challenges for moving the customer to a new IBM storage product.
What additional product should the technical specialist show the customer to help ease its concern about utilizing snapshots?

A) TotalStorage Productivity Center for Replication
B) Tivoli Storage FlashCopy Manager
C) IBM Spectrum Protect
D) Tivoli Storage Productivity Center

Solutions:

Question # 1
Answer: D

Question # 2
Answer: B

Question # 3
Answer: D

Question # 4
Answer: D

Question # 5
Answer: B

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