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Apple Macintosh Service Certification Sample Questions:
1. Examine the exhibit.
This specialized tool is required for the removal of which component from the Mac mini (Mid 2010)?
A) Logic Board Assembly
B) Bottom Cover
C) Antenna Plate
D) Memory
E) Fan
2. Which safety issue applies to the iMac (Mid 2010)?
A) High voltage CRT discharge
B) Thermal grease toxicity
C) Liquid coolant spillage
D) Fragile glass panel breakage
3. You are preparing to service a MacBook. To reduce the risk of damage from ESD, you clear the area of plastic, vinyl, or foamed polystyrene, and have static-shielding storage bags available for ESD-sensitive components. While you are working you should also remember to ________________ and _______________. SELECT TWO
A) discharge the display to protect the other ESD-sensitive components
B) ask other technicians to avoid touching you when you are working on ESD-sensitive components
C) ground yourself and the equipment you are working on
D) always place ESD-sensitive components on metal surfaces
E) handle any ESD-sensitive components by the connectors, rather than by the edges
4. Which TWO of the following are clues that may indicate a 'no video' condition? SELECT TWO
A) The cursor is frozen and the system is unresponsive.
B) The power button or power indicator lights up.
C) You cannot connect to the Internet.
D) You may hear fan or drive noise.
E) You do not hear a startup chime.
5. Which of the following is NOT a good step to take when working onsite on a computer?
A) Use a grounded ESD mat
B) Check the polarity of the grounded power outlet.
C) Wear a grounded ESD wrist strap.
D) Place parts on the floor
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B,C | Question # 4 Answer: B,D | Question # 5 Answer: D |
By Sigrid
