PL-200 Exam Questions Get Updated [2026] with Correct Answers
Practice PL-200 Questions With Certification guide Q&A from Training Expert TopExamCollection
Microsoft PL-200 Certification Exam is a valuable credential for professionals who work with the Microsoft Power Platform. It validates the candidate's knowledge and skills in creating solutions that drive business outcomes. With the right preparation and resources, candidates can successfully pass the exam and demonstrate their expertise in the Power Platform.
NEW QUESTION # 141
A company's sales staff wants a simplified way to manage their opportunities in Dynamics 365 Sales without adding custom code.
You need to provide a solution for each requirement.
Which solutions should you provide? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Graphical user interface, text, application, email Description automatically generated
Box 1: Add a Kanban control.
The Kanban view allows your sales team to move opportunities from one stage to another by simply dragging them.
Box 2: Add both controls to the My Opportunities view.
Kanban views help salespeople to manage their opportunities and activities effectively. Add the Kanban control to the Opportunity and Activity entity so salespeople can use the Kanban views.The Kanban control works only on the Opportunity and Activity entities.
If you use unified interface, you can display any record in a calendar view via the calendar control.
- Go to Settings->Customization->Customize the System
- Open the configuration for the entity that you want to use the calendar control (Opportunities in our example)
- Click the View tab
- Click "Add Control" and select the calendar control.
- Click the dot for every interface from which you want the calendar control to be available.
Box 3: Use a List view
opportunities in Dynamics 365 Sales
Reference:
https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave1/dynamics365-sales/work-opportunities-k
https://crmtipoftheday.com/1206/view-any-dynamics-365-record-on-a-calendar/
https://fivep.com.au/how-to-get-visibility-and-report-on-an-opportunities-active-current-sales-stage-without-code
NEW QUESTION # 142
Drag and Drop Question
A company plans to create a Power Virtual Agents chatbot.
The bot has the following requirements:
- Prompt for a location of the customer and the call must be routed to
a support agent for the location.
- Transfer support calls at each location to a support bot that uses
the Bot Framework.
You need to configure the bot.
Which components should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct select is worth one point.
Answer:
Explanation:
Explanation:
1) "Topics" to prompt for the location of the customer and route the call to the appropriate support agent.
2) "Skills" to transfer support calls at each location to a support bot that uses the Bot Framework.
NEW QUESTION # 143
A company is configuring a Power Apps portal using Microsoft Dataverse.
The company requires the following:
Only authenticated users must be able to sign into the portal.
Authenticated users must have varying degrees of access to the different parts of the portal.
Users must enter one of several external identities when creating an account during the open registration process.
You need to configure user authentication and permissions.
Which component should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Contact table record
In Power Apps portals, each authenticated portal user is associated with a contact record in Microsoft Dataverse.
Box 2: Web roles
Portal users must be assigned to web roles to gain permissions beyond unauthenticated users.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/configure-portal-authentication
NEW QUESTION # 144
You have a canvas app.
The canvas app must store data in a variable that is available only to the current screen.
You need to create the variable.
Which two functions should you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Navigate
- B. Set
- C. SaveData
- D. Collect
- E. UpdateContext
Answer: A,E
Explanation:
Context variables are implicitly created by using the UpdateContext or Navigate function.
https://learn.microsoft.com/en-us/power-platform/power-fx/reference/function-updatecontext
NEW QUESTION # 145
You have a canvas app that allows users to view, select and purchase products. The app uses a Gallery control to display products and checkboxes that allow users to select products.
When users select items from the product catalog, they move to a different screen to complete a purchase.
Users must be able to clear all product selections when they click the button.
You need to configure the button.
What should you do?
- A. Use the Reset (Control) formula and pass the gallery control as a parameter to the Reset formula.
- B. Set the OnCheck value to populate a collection and the OnUncheck value to remove the item from the collection. Clear the collection when the user selects the button.
- C. Use the ForAall( ) function to iterate through each item of the Gallery and clear user selections.
- D. Use the Reload(control) formula and pass the gallery control as parameter to the Reload formula.
Answer: A
Explanation:
Topic 1, Alpine SKi House Case Study
Background
Alpine SKi House is a boutique mountain resort that offers year-round spa and outdoor activities such as snow sports, hiking, mountain biking, and more. The resort has been family owned and operated for more than 50 years. The company has been able to remain profitable while not needing to adopt new technologies.
General
Booking at the resort have decreased. The company has decided to focus on creating a tailored, first-class experience for guest. The company also plans to target corporate meetings and events.
The company recently purchased a chatbot named FAQbot from AppSoure. The chatbot uses the resort's existing FAQS Communication
* Communication between staff members is primarily conducted through email and SMS text messages.
* Conversations between staff members and guest often lost.
* Conference calls are used for all group meeting
Event Registration
* Corporate customers can reserve a meeting room at the resort to host meetings. The meetings will include lunch and choice of either an inside-spa experience or a seasonally appropriate outdoor activity.
* Event registration is conducted three weeks prior to start of the event. It is assumed that all event attendees will attend the meeting Check-in process
* Guests wait in lines to check in and obtain name badges. At this time, guests can specify any dietary restrictions and select their activity preference. This can result in long wait times and crowding at the front desk.
* For health and compliance reasons, guests must answer a series of questions with a yes or no answer during check-in. The front desk will ask and record these answers for the resort's records.
Marketing
At the check-in counter, the guests can drop their business cards into a bowl for a chance to win an all-inclusive weekend stay at the resort. The resort uses the business card information to send announcements about promotions and upcoming events.
Resort policies and event inquiries
* A guest can call or send an email to the event coordinator at the resort to get information about hotel policies, snow conditions, or to pre-select their after-meeting event;
* Guests can also go to the website to view the extensive list of frequently asked questions (FAQ) compiled over the years. Many of the answers to the FAQ's are out of date.
General
Alpine Ski House does not employ technical staff and does not have the budget to hire an external firm to develop solutions. There are two team members who are proficient at Microsoft Excel formulas. Any solution created must use the capabilities of current team members.
All solutions must be simple to use, easy to maintain, and represent the brand of the resort.
You must implement the following solutions:
* a centrally managed communication solution
* a customer service solution
* a resort portal
* a chat solution
* a check-in solution
Communication
* Communication between team members must be centrally managed and unified in Microsoft Teams.
* When the company confirms an event they, must provide a list of guest's names and email addresses.
* You must send guests a welcome email that includes a unique registration number for authentication with the resort's portal.
* Guests must receive a separate email to verify proof of ownership for their registration.
Event attendance
* Guests must create an account and sign into a resort portal to confirm their attendance to an event and pre-select an after-meeting event
* Prior to the event, guests must be able to identify any personal dietary restrictions.
Check-in processes
* Check-in processes must be self-service. Each screen must ask for specific data from the guest. The check-in solution will use some data that is stored in Microsoft Excel.
* The check-in solution must continue to function if there are internet issues. If the self-service kiosks are not available, staff must be able to use the check-in solution from within their communication solution.
* The check-in solution must have a screen where the guest will select either yes or no to health and wellness questions.
* Guests must physically interact with each answer before proceeding to the next screen. Guests must be able to confirm any dietary restrictions they may have entered from the portal or add new ones at this time.
* Data must be entered in each screen before users move on to the next screen.
Marketing
* To eliminate the handling of business cards, the check-in solution must be able to translate the contents of the business cards into Alpine Ski House's marketing system.
* The solution must not require any effort or manual entry from the guest to prevent any mistyped information and to make it more appealing to the guest to participate.
Hotel policies and event inquiries
The portal must allow the guest to ask questions about hotel policies, event information, weather reports, and current weather condition at the resort.
Chat solution
The chat solution must specifically address the following key words. No additional key words will be added until a later implementation phase:
* Snow reports
* Weather conditions
* Start time
* End time
* Event date
* Outdoor activities
* Indoor activities
* Most popular
The chat solution must be available always and not require staff to answer all of the questions. If a question does require a staff member's attention, the solution must determine which staff member is best to assist the customer with the question.
The information in the FAQ on the legacy website must be used in the chat solution but retyping all the data from the website should not be required. If quests ask about topics that are not listed in the FAQ, the chat solution must identify the issue and escalate to a staff member.
Team members must be able to ask their own questions through a centrally managed communication solution instead of using the guest portal. Team members must be able to access the same FAQ across multiple solutions.
Issue
Guest1 inquires about snow conditions several times each day of their stay.
NEW QUESTION # 146
You need to create forms required for the registration team and assistants.
Which form types should you create? To answer, move the appropriate form types to the correct roles. You may use each form type once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 147
A company uses a model-driven app for customer support. The company has the following requirements for the app:
* Send an email in real-time to customers when they enter their email address.
* Send an email to customers at the same time every day for cases that are open for more than 24 hours.
The solution should require the least amount of customization.
You need to configure the model-driven app.
Which components should you use?
Answer:
Explanation:
NEW QUESTION # 148
You are creating a business rule to implement new business logic.
You must apply the business logic to a canvas app that has a single screen named Screen1.
You need to configure the scope for the business rule.
Which scope should you use?
- A. Screen1
- B. Entity
- C. All Forms
- D. Global
Answer: C
NEW QUESTION # 149
You are a Dynamics 365 Customer Service developer.
A salesperson creates a chart.
You need to ensure that the chart is available to all users on the team.
Which actions should the salesperson perform? To answer, drag the appropriate actions to the correct users.
Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 150
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 Sales administrator for a software company. The sales team wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage.
The company does not have any Office 365 application integrations enabled.
You need to recommend a storage solution that keeps storage costs low.
Solution: Enable OneNote integration.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: A
Explanation:
Instead enable server-based SharePoint integration.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/set-up-dynamics-365-online-to-use- sharepoint-online
NEW QUESTION # 151
A company has a custom website.
You need to embed a Power Virtual Agents chatbot into the website.
What should you use?
- A. Bot ID
- B. Form ID
- C. IFrame
- D. Webpage URL
Answer: C
Explanation:
https://docs.microsoft.com/en-us/power-virtual-agents/publication-connect-bot-to-web- channels
NEW QUESTION # 152
A company has a canvas app that includes the following screens: Screen1 and Screen2.
The OnVisible property for Screen1 contains the following expression.
Set(AgeGroups, ["1-25", "26-54", "55+"])
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 153
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using the following sign in name:
[email protected].
After marriage, Elisabeth changes her legal name to Elisabeth Mueller.
You need to update the sign in name for the user without losing any application history.
Solution: From Dynamics 365 Settings, select . In the active mailbox for the user, update the name.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: A
Explanation:
Explanation
Change the user name, not the email configuration.
Change a user's email address
You must be a global admin to complete these steps.
* In the admin center, go to the Users > Active users page.
* Select the user's name, and then on the Account tab select Manage username.
* In the first box, type the first part of the new email address. If you added your own domain to Microsoft
365, choose the domain for the new email alias by using the drop-down list. Learn how to add a domain.
* Select Save changes.
Reference:
https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/change-a-user-name-and-email-address
NEW QUESTION # 154
A company uses Power Apps.
Users must be able to view only the address1 columns in the Account table.
You need to ensure other address columns are not visible to users when creating views and filters.
What should you do?
- A. Use column-level security to remove read access to all users.
- B. Create business rules to hide the other address columns.
- C. Delete the other address columns from the table.
- D. Disable the Search option for the columns.
Answer: A
NEW QUESTION # 155
A company uses Power Apps. You enable auditing in Microsoft Dataverse. Users report the following issues when viewing the audit logs:
* Unable to view the read access audit logs.
* Unable to view the Account table audit logs.
You need to troubleshoot the issues.
What are the causes of the issues? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 156
A company creates a Power Virtual Agents chatbot.
You need to determine when live agents are engaged to provide support.
Which metrics should you use? To answer, drag the appropriate metrics to the correct processes. Each metric may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/teams/analytics-summary-teams
NEW QUESTION # 157
You add an existing outside Dataverse cloud flow to the solution.
- A. Export and import flow as part of a managed solution
- B. Use Flow checker's option to remove connections and add connection reference
- C. After the first flow run, delete the flow connections and substitute them with connection references
- D. Export and import flow as part of an unmanaged solution
- E. Delete the flow connections, and Power Platform substitutes them with connection references
Answer: B,D
Explanation:
You have two options when you add a current Power Automate cloud flow to the solution: add From Dataverse (Number 1) and Outside Dataverse (Number 2).
Outside flows include environment-specific connections. The solution needs to substitute these connections with connection references for outside flows. The solution's connection reference component removes the need for further configuration after the solution is imported to a new environment.
A connection reference is automatically created when you create a new connection for the PowerApps canvas app or Power Automate flow from the solution. Both app and flow will bind to the connection reference.
But when you bring an existing app or flow from outside, the solution does not create a connection reference automatically.
For outside Power Automate cloud flow, you can change connections to connection references in two ways:
- Export and import flow as part of an unmanaged solution. The connections will be replaced with connection references.
- If you open the flow from a solution, a Flow Checker will warn you about using connection references instead of the connections. It will offer to remove connections from the flow and provide a link to add the connection references instead.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-connection-reference
NEW QUESTION # 158
You need to configure a Power Automate flow to send the email with the results to the client.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 159
You are customizing a model-driven app for a company. You create a Theme template to ensure the company logo and colors are properly used within these apps.
The theme must meet the following requirements:
Updated to add the logo
Downloaded by the makers to create the app
You need to configure the assets. To answer, drag the appropriate configurations to the correct requirements. Each configuration may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 160
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Microsoft PL-200 exam is an essential certification for professionals who work with Power Platform solutions. PL-200 exam tests candidates on their ability to create and configure solutions using Power Apps, Power Automate, and Power Virtual Agents, among other tools. Passing PL-200 exam demonstrates that a candidate has the necessary skills to help organizations optimize their business processes and increase productivity. Microsoft Power Platform Functional Consultant certification is highly valued by employers and is an excellent way to advance one's career in the field of Dynamics 365 and Power Platform.
Microsoft PL-200 certification exam is an excellent way for individuals to demonstrate their expertise in Power Platform and increase their value as a consultant. Microsoft Power Platform Functional Consultant certification provides individuals with the skills and knowledge needed to help organizations improve their productivity, streamline their processes, and gain insights from their data. By passing PL-200 exam, individuals can advance their career and open up new opportunities in the field of Power Platform.
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