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NEW QUESTION # 35
Cloud Kicks (CK) has a private Opportunity sharing model and leverages Opportunity teams to extend sharing. Occasionally, a team member's access needs to be removed due to changes in sales structure.
How can CK revoke Opportunity team access on an ad-hoc basis?
- A. REVISEC. Remove the user's Opportunity team member.
- B. Remove the Opportunity team related list from page layouts.
- C. REVISE
Answer: B
Explanation:
This is how CK can revoke Opportunity team access on an ad-hoc basis. Opportunity teams are groups of users who work together on an opportunity and share access to it. Users can add or remove team members as needed, and specify different levels of access for each team member. By removing a user's Opportunity team member, CK can revoke their access to the opportunity without affecting other team members or changing the sharing model. Verified References: [Opportunity Teams]
NEW QUESTION # 36
What should the consultant take into consideration when activating Orders?
- A. New Products can be added to active orders.
- B. Products can be removed from active reduction orders.
- C. Orders can be activated only if they include a Product.
Answer: C
Explanation:
In Salesforce Sales Cloud, an order can only be activated if it has at least one product associated with it. This requirement ensures that all active orders are tied to specific products, which is essential for order processing and fulfillment. Without products, the order would not have any items to fulfill, making it ineligible for activation. This rule helps enforce data integrity within the order management process.
For more details, refer to Salesforce's documentation on Activating Orders.
NEW QUESTION # 37
CORRECT TEXT
If a user is deactivated what happens to their Chatter settings?
Answer:
Explanation:
If
Chatter is enabled and a user is deactivated, the user is removed from Following and Followers lists.
NEW QUESTION # 38
Universal Containers wants to track the campaigns that influence won opportunities. Using standard functionality, what should a consultant recommend to meet this requirement?Choose 2 answers
- A. Automatically add child campaigns of the primary campaign source if the child campaigns have an end date that falls before the opportunity close date.
- B. Have representatives populate a field on the opportunity record with the dollar amount of the expected revenue from the campaigns that influenced the opportunity.
- C. Have the administrator specify a timeframe that limits the time a campaign can influence an opportunity after the campaign first associated date and before the opportunity created date.
- D. Add campaigns to opportunities when the campaign is related to a contact that is assigned a contact role on the opportunity prior to the close date.
Answer: C,D
NEW QUESTION # 39
CORRECT TEXT
What are 5 key ways to measure user adoption?
Answer:
Explanation:
1. Track how often users access new features
2. Spot-check data
3.Relate usage to financial calendar
4. Measure how fresh data is
5.Utilizethe adoption dashboard to review user logins, call activity anddata quality.
NEW QUESTION # 40
CORRECT TEXT
As administrator you want to ensure that only certain users can modify a specified field. What is the best way to do this?
Answer:
Explanation:
Use
field level security and make the field read only (or hidden) foryour selected user or group of users.
NEW QUESTION # 41
Cloud kicks sells online subscription for its leading shoe of the month club. Customers can make a single payment or setup a weekly and monthly or quarterly. Cloud kicks wants to use opportunities to track and import on the subscription deals.
What should a consultant recommended to meet this requirement?
- A. Use contacts with lookup to the opportunity object
- B. Enable schedules on the opportunity object
- C. Use assets with lookup with opportunity object
- D. Enable schedules on the product object
Answer: D
NEW QUESTION # 42
Which feature should a Consultant configure to allow global Service Reps to call customers from within the
Lightning Service Console?
- A. Local Presence
- B. Open CTI
- C. Lightning Dialer
- D. Macros
Answer: C
NEW QUESTION # 43
Used Books R Us sells books at its local store, online via its website, online via Amazon, and through a larger,
well-known book company called We Sell Books. Which Sales strategy does this company user?
- A. Sales channel
- B. A hybrid of direct sales and sales channel
- C. Direct sales
Answer: B
NEW QUESTION # 44
A Cloud Kicks sales team based in the U.S. is working on business development to grow market share in Australia. The organization has multicurrency enabled and has added the Australian Dollar as an available currency. How can the Consultant allow the sales team to report on Australian deal values in USD?
- A. Create a formula field to perform a currency calculation on the Opportunity amount.
- B. Set each sales user's default currency to the Australian Dollar.
- C. Use USD for Australia Opportunity currencies
- D. Enable parenthetical currency conversation.
Answer: D
NEW QUESTION # 45
Cloud Kicks (CK) uses a sales model where pre-defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has organization-wide default access set to Public Read/Write for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope of responsibility. CK wants to allow reps to view any Account but restrict editing to only reps who are responsible for those specific Accounts.
Which two steps should a consultant recommend allowing reps to continue to collaborate while eliminating incorrect edits?
Choose 2 answers
- A. Create an Account sharing rule to grant Read/Write access to all Accounts
- B. Change Account organization-wide defaults to Private.
- C. Change Account organization-wide defaults to Public/Read-Only.
- D. Enable Account Teams to allow opines to grant Read/Write access.
Answer: C,D
Explanation:
Changing the Account organization-wide defaults to Public/Read-Only will allow reps to view any Account but not edit them. Enabling Account Teams will allow owners to grant Read/Write access to specific reps who are responsible for those Accounts. This will ensure that only the relevant reps can edit the Accounts they are assigned to1
NEW QUESTION # 46
UC has org-wide default set to private. Sales representative owns an account and would like to collaborate with internal (...external) people from other department (marketing and other management.) What should a consultant recommend to ensure collaborating team member can report and access relevant data in Salesforce?
- A. Use chatter to share records with relevant people
- B. Use account team to share records to relevant people
- C. Use custom sharing on account to share specific record.
- D. Use Opportunity team to share records to relevant people
Answer: B
NEW QUESTION # 47
Most common integrations in a marketing organization take place when...
- A. Lead Qualification
- B. Campaign Management
- C. Lead Generation
- D. Revenue Management (forecasting)
Answer: C
NEW QUESTION # 48
Universal Containers is analyzing data to identify gaps and wants to know which Accounts with open Opportunities are missing Contacts.
Which feature should a consultant recommend building this report?
- A. Custom filter
- B. Custom report type
- C. Joined report
- D. Cross filter
Answer: D
Explanation:
This answer will allow CK to build a report that shows Accounts with open Opportunities that are missing Contacts, by using a cross filter to filter Accounts by related objects. A cross filter can show records that have or do not have related records, such as Accounts without Contacts. Official References: [Cross Filters]
NEW QUESTION # 49
Users at Cloud Kicks (CK) say the global search is returning too many results when searching for contacts. CK's admin confirmed that users have the correct permissions and record access to the contacts they want to see.
What should a consultant recommend to yield better search results?
- A. Use quotation marks operator around contact's first and last name.
- B. Add LIKE keyword next to contact's full name in the search window.
- C. Add company name next to contacts full name in the search window.
- D. Use parentheses operator to limit search to the Contacts object.
Answer: A
Explanation:
Using quotation marks operator around contact's first and last name is a recommendation that can yield better search results when searching for contacts in global search. Global search is a feature that allows users to search for records or information across multiple objects and fields in Salesforce. Quotation marks operator is an operator that can be used in global search to find an exact phrase or match in a record or field. For example, searching for "John Smith" will return only records or fields that contain John Smith as an exact phrase or match, not John Doe or Adam Smith or John Smithson. By using quotation marks operator around contact's first and last name, Cloud Kicks users can narrow down their search results and find the contacts they are looking for more easily and quickly.
NEW QUESTION # 50
Norther Trail Outfitters wants to migrate its Territory Management to a new structure for the upcoming fiscal year, What are two aspects a consultant should consider for this migration?
Choose 2 answers
- A. Territories can inherit assignment rules from other territories higher in the model.
- B. Territory user assignments are migrated to the new model.
- C. Only one territory model can be active at any given time.
- D. Access to a territory model is controlled through profiles or permission sets.
Answer: A,C
Explanation:
These are two aspects that a consultant should consider for migrating Territory Management to a new structure for the upcoming fiscal year. Territories can inherit assignment rules from other territories higher in the model, which can simplify the process of assigning accounts and users to multiple territories. Only one territory model can be active at any given time, which means that you need to deactivate the current model before activating the new one, and ensure that there is no gap in territory coverage. Verified Reference:
https://developer.salesforce.com/resources2/certification-site/files/SGCertifiedSalesCloudConsultant.pdf (page 22)
https://help.salesforce.com/s/articleView?id=sf.customize_territories.htm&type=5
NEW QUESTION # 51
Universal containers has automated the process of creating new account records in salesforce. All account records created through this process are owned by a generic user. There are now two million account records that have been created in this manner. Universal containers is now seeing performance issues when it makes any changes to account sharing rules. What can universal containers do to address the issue without changing its integration?
- A. Set the organization wide defaults for accounts to public read/write.
- B. Ensure that the generic user has not been assigned a role.
- C. Contact salesforce support to add an index to the account object
- D. Ensure that the generic user has the Modify All Data permission.
Answer: B
NEW QUESTION # 52
A consultant is addressing Cloud Kicks' performance measurement needs and overcoming challenges within Sales Cloud.
Which approach should a consultant adopt?
- A. Implement standardized performance measurement practices to ensure consistency across Sales Cloud.
- B. Collaborate closely with the customer to discern their specific performance measurement requirements.
- C. Rely on general industry standards to determine performance measurement criteria and system architecture.
Answer: B
Explanation:
When determining performance metrics for Sales Cloud, it is essential to collaborate with the customer to understand their specific requirements. This approach ensures that the performance metrics and reporting solutions are tailored to the customer's business goals, providing more relevant and actionable insights. By engaging directly with Cloud Kicks, the consultant can develop a customized framework that addresses their unique challenges and objectives, rather than relying on generic industry standards, which may not fully capture the nuances of their business
NEW QUESTION # 53
Which statements about the Salesforce Classic Mobile application are true? (Select all that apply)
- A. It provides mobile access to data, tasks, and calendar
- B. It is a server application
- C. It downloads relevant data for standard Salesforce objects and custom objects
- D. It works only when a smart phone is connected to a wireless network
Answer: A,C
NEW QUESTION # 54
How can a consultant determine which capabilities of a Sales Cloud implementation are required during the Discovery phase?
- A. Observe end users.
- B. Establish KPIs for end MTV.
- C. Demo Sales Cloud to end users.
Answer: A
Explanation:
During the Discovery phase, observing end users helps consultants understand how users interact with the current system, identify pain points, and determine which capabilities of a Sales Cloud implementation are required. By directly observing the workflow and usage patterns, consultants can gather valuable insights into user needs and requirements, ensuring that the implementation aligns with actual business processes.
References:
* Discovery Phase Best Practices
* Understanding User Needs through Observation
NEW QUESTION # 55
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Salesforce Sales-Cloud-Consultant certification exam is a rigorous and challenging test that requires a deep understanding of Salesforce. Sales-Cloud-Consultant exam is computer-based and consists of 60 multiple-choice questions. Candidates are given 105 minutes to complete the exam, and they must score a minimum of 65% to pass.
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