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Last Updated: Aug 01, 2026
No. of Questions: 190 Questions & Answers with Testing Engine
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| Section | Objectives |
|---|---|
| Topic 1: System Status, Troubleshooting, and Alarm Management | - System Status Application monitoring - System Monitor and debug tools - VoIP troubleshooting (latency, jitter, lag) - ISDN/PRI troubleshooting and alarm handling |
| Topic 2: Call Flow Configuration and System Monitoring | - SIP line behavior and en bloc dialing - System Status Application (SSA) usage - ARS short codes and routing control - Incoming Call Routes (ICR) and call handling |
| Topic 3: Data Backup, Restoration, and System Upgrades | - Backup strategies and procedures - System restoration and recovery processes - Upgrade planning and execution |
| Topic 4: Understanding of Avaya IP Office Platform and Security Administration | - Security administration and service users - Session Border Controller and SIP security concepts - Core platform components and architecture |
| Topic 5: Integrated System Logging and Network Diagnostics | - Network diagnostics using tools such as Wireshark - System logging and event analysis |
1. Time profiles can be used to automate a customer out-of-hours setting. It is also possible to override these times manually to either deactivate or activate the time profile.
To allow the customer to set or clear the time profile, what can you create?
A) Hunt Group
B) Short Code
C) Time Profile
D) Directory Number
2. Upon plugging in a new IP500 V2 device, the dashboard displays two ports in one of the modules to be green, even though no telephones are connected.
What could be the reason behind it?
A) The chassis contains a Combo Card.
B) The device has passed self-test and is powered on.
C) Both LAN1 and LAN2 connections are disconnected.
D) The operating system is operational, and an administrator is configuring the system.
3. In which application can Debug level be set to Verbose to generate log files for troubleshooting?
A) Media Manager
B) Avaya Equinox Client
C) Voicemail Pro
D) one-X Portal for IP Office
4. What are the two essential requirements when planning for a Small Community Network (SCN)? (Choose two.)
A) VCM channels
B) H.323
C) Advanced Edition
D) PRI trunks
E) IP Routes
5. By which method are alarm notifications sent to an Avaya IP Office™ support engineer?
A) SMTP
B) System Monitor
C) SSA
D) TFTP
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: A,E | Question # 5 Answer: A |
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