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Salesforce Certified Experience Cloud Consultant Sample Questions:
1. Which component inform support agents working in the Service Console what actions a customer has taken on an Experience site?
A) Experience Tracker
B) Customer Insights
C) Community View
D) Einstein Customer
2. Universal Containers (UC) wants to create a do-it-yourself site for its existing and prospective customers. The site will contain articles, belong manuals, and FAQs. Users will be able to ask questions and answer other users' questions on the site.
Which two Experience Cloud features should UC focus on as it starts building out the site?
Choose 2 answers
A) Document Library Model (DLM)
B) Guest user and public access settings
C) Public Site Connect
D) Content Delivery Network
3. A consultant issetting up an experience for a client in a new org. The client insists on using standard profiles for external users.
Which step is required in order to use standard profiles in an experience?
A) Ensure the standard profile have Allow using standard external profiles for self-registration, usercreation, and login' set to True.
B) Allow using standard external profiles for self-registration, user creation, and logging'' must be enabled.
C) Create a permission set with '' Allow standard external profiles' check assign to all external users.
D) Customer Community Plus Login Experience license need to be used.
4. Ursa Major Solar would like content from Salesforce CMS to be queried when users search for keywords in its customer portal.
Which setting must be turned on in order for Global Search .n Experience Builder to query content m Salesforce CMS?
A) Sharing Rules must be set to Read/Write.
B) Community must be activated.
C) Search must be enabled for the selected CMS Channel.
D) Gather Customer Insights Datamust be selected.
5. Cloud Kicks has packaged its Customer Support Community. The community includes navigation menu items that link to standard and custom objects.
Which two points should the Experience Cloud consultant consider when reviewing the package? Choose 2 answers
A) Custom list views for custom objects are not included as dependencies.
B) Custom list views for standard objects are included as dependencies.
C) Custom list views for custom objects are included as dependencies.
D) Custom list viewsfor standard objects are not included as dependencies.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B,D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A,D |
By Athena
