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SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. Which is the best approach to improve a benefit program's impact on employee retention?

A) Assessing benefit efficiency and cost-effectiveness
B) Targeting benefits to the needs of specific groups
C) Implementing new benefits based on benchmarks
D) Increasing awareness of available benefits

2. The HR business partner becomes aware of high turnover throughout the organization. It has created so many vacancies that the recruiting team is not able to keep up with filling them. However, the CEO is pleased with the company's sales performance and says the turnover is the nature of the business and the recruiting team needs to work harder to fill the openings. What should the HR business partner do?

A) Outsource recruiting requests that the in-house recruiters are unable to fill.
B) Provide training and development opportunities for employees to improve retention.
C) Focus all efforts of the HR team on filling the open positions.
D) Review exit interviews to determine the root cause of the retention problem.

3. A job hazard analysis is a tool that Occupational Safety and Health Administration (OSHA) recommends to prevent workplace injury, illnesses, or accidents. When performing a job hazard analysis, who is it most important to consult with?

A) The supervisor of the employees who perform the work
B) OSHA
C) The employees who are performing the work
D) The organization,s safety of ther

4. A technology company hires three new information techn010U prof essionals. To fill the positions, the company incurs both internal and external costs totaling $60,000. The total first-year compensation of the three new hires is S300,000. What is the Recruitment Cost Ratio?

A) 50%
B) 20%
C) 2%
D) 5%

5. A firm is experiencing an increase in behaviors that violate its code of ethics. Which recommendation should the VP of HR take first to reduce these incidents?

A) Implement a system for employees to reaffirm the code of ethics annually.
B) Ask management to openly discuss and support the code of ethics.
C) Revise the code of ethics to ensure it is clearly written.
D) Reprimand publicly those individuals who violate the code of ethics.

Solutions: