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HP Selling HP Personal Systems Sample Questions:

1. Who is the ideal customer for HP EliteBook 8470p and 8570p computers?

A) mobile professionals who want ultra-thin computers, excellent sound quality, connectivity features and dual pointing devices
B) professionals who need high performance notebooks with high-definition displays, and a focus on portability, robust design, and image stability
C) software developers who require mobility, reliability, and performance capabilities in graphics, storage, and processing regardless of the cost
D) military personnel who require common criteria-certified mobile hardware with powerful graphics capabilities to work in highly-secure networks

2. Who is the ideal customer for HP EliteBook 2170p computers?

A) professionals who need high performance notebooks with high-definition displays and focus on power computing
B) Military personnel who require common criteria-certified mobile hardware with powerful graphics capabilities to work in highly-secure networks
C) mobile professionals who want ultra-thin computers, excellent sound quality, connectivity features, and dual pointing devices
D) software developers who require mobility, reliability, and performance capabilities in graphics, storage, and processing regardless of the cost

3. What feature do all HP Mobile Workstations have in common?

A) extremely compact with 90 percent normal size keyboards
B) rugged enough to pass Military Standard 810G testing
C) extra long life 4-cell batteries
D) lightweight with thin designs for maximum portability

4. What HP Business computers should you consider for customers who want an ISV-certified notebook with workstation-caliber graphics and powerful processing?

A) HP ProBook S-Series
B) HP 1 Workstation Family
C) HP EliteBook Mobile Workstation
D) HP Compaq Series NoteBook PCs

5. What types of questions should you ask your customers to get the best information about their needs?

A) financial questions to make sure they can afford your product
B) personal questions to enable you to analyze the types of people they are
C) questions that require yes or no answers to keep the question and answer period brief
D) open-ended questions that prompt the customer to provide better information about their needs

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