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CIPS L4M8 Exam Syllabus Topics:

SectionObjectives
Contracting and Legal Principles- Contract management
  • 1. Dispute resolution and remedies
    • 2. Performance measurement
      - Contract formation
      • 1. Terms and conditions
        • 2. Key elements of contracts
          Supplier Relationships and Performance- Supplier relationship management
          • 1. Communication and governance
            • 2. Collaboration and partnership models
              - Performance improvement
              • 1. KPIs and measurement systems
                • 2. Continuous improvement approaches
                  Procurement and Supply Context- External business environment
                  • 1. Economic and regulatory influences
                    • 2. Market conditions and supply markets
                      - Role of procurement in organisations
                      • 1. Organisational objectives and procurement contribution
                        • 2. Stakeholder expectations and value delivery
                          Procurement Process and Sourcing- Supplier selection and evaluation
                          • 1. Supplier appraisal techniques
                            • 2. Pre-qualification and tendering
                              - Sourcing strategies
                              • 1. Make or buy decisions
                                • 2. Outsourcing and insourcing approaches
                                  Risk, Ethics and Sustainability- Ethical and sustainable procurement
                                  • 1. Sustainable sourcing practices
                                    • 2. Corporate social responsibility
                                      - Procurement risk management
                                      • 1. Risk identification and mitigation
                                        • 2. Supply chain disruptions
                                          Procurement Technology and Innovation- Digital procurement tools
                                          • 1. E-procurement systems
                                            • 2. Data analytics in procurement
                                              - Innovation in supply management
                                              • 1. Automation and AI applications
                                                • 2. Process optimisation

                                                  CIPS Procurement and Supply in Practice Sample Questions:

                                                  Question #1

                                                  KPI should be written to match which area of an organization?

                                                  Reveal Solution  Discussion  0

                                                  Correct Answer:

                                                  See the answer in explanation.
                                                  Explanation:
                                                  Key performance indicator (KPI) is another method of monitoring how a supplier is delivering on a contract.
                                                  When creating KPIs to manage suppliers and their contracts the areas monitored should be related to the organization's overall strategy that is where organization's success will be measured.

                                                  Question #2

                                                  What are advantages and disadvantages of the two types of specifications?

                                                  Reveal Solution  Discussion  0

                                                  Correct Answer:

                                                  See the answer in explanation.
                                                  Explanation:
                                                  Ones the need is understood, the procurement professional develops the specifications while working together with stakeholders and colleagues to ensure that the final design is fit for purposes that it meets the generated need.
                                                  Specification can be focus on performance or conformance.
                                                  Performance specification states what the product or service must do or how it should perform but leave the supplier the freedom to achieve this, however they wish.
                                                  Performance specification brings the following advantages; it allows supplier innovation, promote competition in the market place, shorter document, quick to prepare. The disadvantage of perfor-mance specification is that buyers may not know exactly what they will be getting.
                                                  Conformance specification gives clear instructions to the supplier about what is required and how it should be achieved. Examples of conformance specifications are chemical formulae, recipes and technical drawings.
                                                  Conformance specification specifies which standards a requirement must meet or exceed. The advantage of using it is; buyers know exactly what they will get. It has the following disadvantages; the buyer bears the risk, it does not encourage supplier to innovate, take longer and complex documentation.
                                                  * Refer to the question column for response

                                                  Question #3

                                                  Which products or services should not be considered for outsourcing, according to Carter's out-sourcing matrix

                                                  Reveal Solution  Discussion  0

                                                  Correct Answer:

                                                  See the answer in explanation.
                                                  Explanation:
                                                  Carters outsource matrix is a useful tool that procurement professionals uses to decide which products or services has a high or low contribution to the organization operation performance and its strategic importance.
                                                  The matrix segments products/services into four quadrants. These are Eliminate, outsource, strategic alliance and retain.
                                                  According to Carters outsource matrix, all product/services that has a high strategic importance should not be outsourced. They should rather be retained in house or carefully chose suitable sup-pliers and go into strategic alliance.

                                                  Question #4

                                                  What are five recognized types of modern slavery?

                                                  Reveal Solution  Discussion  0

                                                  Correct Answer:

                                                  See the answer in explanation.
                                                  Explanation:
                                                  Modern slavery is against ethical and responsible sourcing. Modern slavery is one of the areas to understudy for procurement professionals to carry out ethical and responsible sourcing and this is recognized in five ways.
                                                  1. Human trafficking: The process of seeking, recruiting, transporting and exploiting individuals to work against their will. Often human trafficking includes violence, deception, and coercion.
                                                  2. Bonded labour (debt bondage): This is an individual's promise to provide service through ex-ploitation as repayment, or part thereof, of a dept or other obligation.
                                                  3. Forced labour: Work that people are forced to do with the treat of punishment if it is not carried out.
                                                  4. Children labour: The exploitative and illegal employment of children.
                                                  5. Domestic slavery: Individuals exploited through working in private households for little or no money in return for living accommodation

                                                  Question #5

                                                  Describe four factors that could damage reputation within the supply chair

                                                  Reveal Solution  Discussion  0

                                                  Correct Answer:

                                                  See the answer in explanation.
                                                  Explanation:
                                                  The reputation of all the organizations within a supply chain is linked. A Company's reputation is an intangible asset that can contribute to the failure of an organization if damaged. Factors that could damage organizational reputation within the supply chain are;
                                                  1. Quality: if the product or service quality is poor the organization may not satisfy it customers and this can lead to a loss of reputation in the market. For example, a residential building construction company contracting a supplier that would do a bad job which in three months may require home owners to reinstall new doors.
                                                  2. Sustainability: if the organization is not replenishing that which it is extracting, it will some day run out of business or probably loss loyal customers. For example a drilling company that spills hydrocarbon as it drills.
                                                  3. Fit for purpose: if an organization produce a product or carry out services that are not fit for purpose, it may run at loss for there will be so much rejection and rework. This can lead to customers switching to another organization which product or services are fit for their purpose.
                                                  4. Contract management: an organization will have to manage its suppliers and the contracts to ensure they are delivering what they were contracted to do. A poor contract management is a waste in the process of delivery that can lead to reputational loss.

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