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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. A phlebotomist is preparing to perform a phlebotomy procedure on a hospitalized patient. Which of the following steps should the phlebotomist take for the initial introduction?

A) Knock on the door, greet the patient, and introduce themselves.
B) Turn the patient's bed lights on, greet the patient, and check the provider's prescription.
C) Enter the room quietly, inform the patient of the procedure, and confirm the patient's name.
D) Turn on the lights in the patient's room, introduce themselves, and check the patient's ID band.

2. A phlebotomist is scheduled to perform a venipuncture on a patient who had a bilateral radical mastectomy. Which of the following actions should the phlebotomist take?

A) Obtain the specimen from the subclavian vein.
B) Contact the provider for approval.
C) Obtain the specimen from the ulnar vein.
D) Contact to receive the surgical outpatient records.

3. A phlebotomist is collecting blood from a patient with small fragile veins. Which of the following devices is most appropriate?

A) Lancet for venous collection
B) Blood culture bottle adapter only
C) 16-gauge needle
D) Winged infusion set

4. A phlebotomist notices that a serum separator tube has not clotted before centrifugation. Which of the following actions should the phlebotomist take?

A) Shake the tube vigorously to accelerate clotting.
B) Centrifuge the tube immediately.
C) Transfer the specimen into a plasma tube.
D) Allow the tube to clot completely before centrifuging.

5. A blood specimen is rejected by the laboratory for testing. Which of the following actions should the phlebotomist take?

A) Send the patient their laboratory results via mail.
B) Shred the test result documentation.
C) Contact the patient to repeat venipuncture collection.
D) Document in the patient's health record to redraw for the next yearly visit.

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