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IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:

1. Where is the one place where Business Partner Sellers an find presentations, pricing details, links to demonstrations and white papers on IBM APM?

A) The IBM sales kit on PartnerWorld
B) The new C&SI Landing page
C) The IBM Service Management Connect site
D) The Tivoli RFE community

2. The IBM SmartCloud Analytics portfolio includes which of these three capabilities?

A) Search. Watson, and alert
B) Predict, alert, and search
C) Predict, search, and optimize
D) Streams. Big Insights and alerts

3. IBM APM supports both agent-based and agent-less transactions. When a transaction spans domains, for example from MG to CICS, what do operators need to do to stitch the transaction together to see end-to-end?

A) Similar to our competition, the customer must look at the transaction in each domain and map fields from one domain to another manually
B) Nothing. IBM and our competitors all automatically stitch transactions together for the user
C) Nothing, IBM APM will automatically interrogate and stitch transactions that span domains, this is a competitive advantage

4. Which one of these statements best explains the business value of IBM Endpoint manger (IEM) to your customer?

A) IBM Endpoint Manager (BigFix) provides real-time visibility and control to help IT findand fix problems fast using a single agent, console and server to manage over 150k endpoints, BigFix helps clients streamline processes, reduce infrastructure costs and ensure continuous compliance.
B) IBM Endpoint Manager (BigFix) secures mobile devices and endpoints.
C) IBM Endpoint Manager helps Business Operations find and fix problems fast using a single agent, to manage over 250k endpoints, BigFix helps clients streamline processes and reduce infrastructure costs.
D) IBM Endpoint Manager (BigFix) provides real-time visibility and control to help IT find and fix problems in minutes, across all endpoints. on and off the corporate network, compressing patch/inventory cycles to minutes/hours and ensuring continuous compliance.

5. Which of the following metrics are needed to license Netcool Operations Insight?

A) OMNIbus Base License. Impact Base License. Gateways and possibly event forwarding.
B) Device Resource Value Units, EMS Resource Value Unit, DSA and possibly a Basic Device RVU.
C) Managed Virtual Servers, Managed Virtual Network Devices. Connections and possibly Managed Client Devices.

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