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Salesforce Plat-UX-102 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Strategy Designer |
| Exam Number: | Plat-UX-102 |
| Passing Score: | 70% |
| Real Exam Qty: | 60-65 |
| Exam Price: | USD 200 (retake: USD 100) |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Exam Format: | Multiple-choice, Scenario-based |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Platform Strategy Designer Certification Prep |
| Exam Registration: | Salesforce Certification Registration |
| Sample Questions: | Salesforce Plat-UX-102 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended experience in strategy design, Salesforce solution design, or user experience design |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/platform-strategy-designer |
Salesforce Plat-UX-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Value Design | 32% | - Ethics and value alignment - Value measurement and outcomes - Context and innovation impact - Strategic direction and rationale |
| Leveraging Adjacent Roles and Skills | 19% | - Working with product and business teams - Collaboration with architects and designers - Leading cross-functional work - Integrating UX and technical perspectives |
| Tools and Artifacts | 23% | - Documentation and visualization - Strategy mapping and modeling - Decision-making tools - Design frameworks and methods |
| Intangible Deliverables | 26% | - Culture and capability building - Change and adoption enablement - Stakeholder alignment - Governance and mindset |
Salesforce Certified Platform Strategy Designer Sample Questions:
A strategy designer is pitching a vision presentation to their customer ' s lead to get final approval for a new project. The lead is not comfortable or familiar with design thinking and has been distrustful of the process so far. Investing in this new initiative will put their reputation on the line. Which strategy should the designer employ to communicate the vision?
- A. Ask the customer to participate in the presentation to pitch the vision to their lead, signaling buy-in and shared ownership of the project work.
- B. Ask a master presenter to stand in on the project and deliver the vision; they know how to sway any hesitant executive.
- C. Ask each team member to present a few slides to signal the presentation is the result of many people ' s ideas and consensus.
Correct Answer: A 🗳️
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A start up company that develops machine learning based tools which track the performance of carbon offsets wants to reinforce the positive perception of the validity of its data. The company starts by developing a need statement and a challenge statement. What is the commonality between the two statements?
- A. Both explain the scope of the possible solution.
- B. Both are tactics intended to solve a problem.
- C. Both are solution-free statements.
Correct Answer: C 🗳️
Explanation: Only visible for TopExamCollection members. You can sign-up / login (it's free).
At a project kickoff, a stakeholder shared the hypothesis that the price point was the reason their product was failing in the market. But when the design team conducted qualitative research, they learned that customers wanted an entirely different type of product. How should the design team present this information knowing they would challenge a stakeholder ' s hypothesis?
- A. In an insights workshop with plenty of time for group discussion
- B. In a walking deck with video clips from research sessions
- C. In a ' How Might We ' statement to encourage new ideas
Correct Answer: A 🗳️
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Cloud Kicks wants to improve its digital commerce experience because it is losing prominence in the market.
What should a strategy designer rely on to get stakeholder buy-in for a redesign?
- A. Wireframes and a total addressable market (TAM) calculation
- B. Research findings and a competitive analysis.
- C. Inspiring graphics and personas
Correct Answer: B 🗳️
Explanation: Only visible for TopExamCollection members. You can sign-up / login (it's free).
A tech company that specializes in mobile app development is looking to innovate and launch a new app that helps users manage their mental health. The company ' s target audience is young adults aged 18-35. What external factor might impact the strategy for this development?
- A. Customer adoption
- B. Push notifications
- C. HIPAA regulations
Correct Answer: C 🗳️
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By Edwiin
