Exam Code: HP3-C17
Exam Name: HP Scanjet N6350 Service and Support
Certification Provider: HP
Corresponding Certification: HP Certification III

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Name: HP HP3-C17 Exam
Brand: HP
SKU: HP3-C17
Price: 59.00 USD
Availability: InStock
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Updated: Sep 03, 2026

No. of Questions: 28 Questions & Answers with Testing Engine

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HP HP3-C17 Exam Overview:

Certification Vendor:	Hewlett-Packard (HP)
Exam Name:	HP Scanjet N6350 Service and Support Certification
Exam Number:	HP3-C17
Certificate Validity Period:	Retired / legacy certification (no longer actively issued)
Real Exam Qty:	Not publicly available (typically 40-60 range)
Available Languages:	English
Exam Price:	USD Not publicly available (varies by region/testing center)
Exam Format:	Scenario-based questions, Multiple choice
Passing Score:	Not publicly available
Related Certifications:	HP Imaging and Printing Support Certifications
Exam Duration:	90 minutes
Sample Questions:	HP HP3-C17 Sample Questions
Exam Way:	Typically delivered via authorized HP training partners or legacy HP certification testing systems (may be retired)
Pre Condition:	Basic knowledge of HP imaging devices and general IT support recommended
Official Syllabus URL:	https://www.hp.com/education

HP HP3-C17 Exam Syllabus Topics:

Section	Objectives
Customer Support and Service Procedures	- Best practices 1. Preventive maintenance steps 2. Customer troubleshooting guidance - Support workflow 1. Warranty and service policies 2. Escalation procedures
Installation and Configuration	- Driver and software setup 1. Driver configuration and updates 2. HP scanning software installation - Device setup and initialization 1. Calibration and initial test scan 2. Network scanner setup
Maintenance and Troubleshooting	- Diagnostics and repair procedures 1. Error code interpretation 2. Basic component replacement guidance - Common hardware issues 1. Scan quality issues (lines, blur, distortion) 2. Paper feed and ADF jams
Scanning Software and Features	- Scanning workflows 1. Image vs text scanning configurations 2. Document scanning modes - Advanced features 1. Batch scanning and automation 2. OCR (Optical Character Recognition) usage
HP Scanjet N6350 Hardware Overview	- Supported environments 1. Operating system compatibility 2. Connectivity interfaces (USB / network) - Device architecture and components 1. ADF (Automatic Document Feeder) operation 2. Scanner hardware modules and function

HP Scanjet N6350 Service and Support Sample Questions:

Question 1

What happens to the 10/100 Ethernet interface and all network scan functionality when the USB Cable is connected to the ScanJet N6350?

A. Duplex scanning is notavailable
B. The ScanJet is then accessible via USB and the Network simultaneously.
C. The Scanjet N6350 ADF is disabled
D. The 10/100 Ethernet interface, along with all network scan functionality, will be disable

Question 2

Which items are included in the ScanJet N6350 Box? (Select three)

A. Getting Started Guide
B. ScanJet N6350 roller replacement kit
C. Wireless ethernet router
D. HP ScanJet N6350 Flatbed Document Scanner
E. Scanning software CDs
F. USB active powered hub

Question 3

Which ScanJet N6350 Scanner Tools Utility Network Tab option provides a means of checking scanner Network Status?

A. MAC Address Interigator
B. Set PIN
C. Connect Scanner
D. Check Status

Solutions:

Question 1
Answer: D

Question 2
Answer: A,D,E

Question 3
Answer: D

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