Exam Code: HP0-M86
Exam Name: HP Service Manager Software Design and Tailoring v7
Certification Provider: HP
Corresponding Certification: HP ExpertONE Certification

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Name: HP HP0-M86 Exam
Brand: HP
SKU: HP0-M86
Price: 888.00 USD
Availability: InStock
Rating: 4.6 (870 reviews)

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Updated: Sep 17, 2026

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HP HP0-M86 Exam Overview:

Certification Vendor:	HP
Exam Name:	HP Service Manager Software Design and Tailoring v7
Exam Number:	HP0-M86
Certificate Validity Period:	3 years
Exam Price:	Not officially published, typically $150–$250 USD
Exam Duration:	180 minutes
Passing Score:	75%
Available Languages:	English
Related Certifications:	HP ExpertONE Certification HP Service Manager v7 Implementation
Exam Format:	Virtual Lab Access, Multiple Choice, Performance-Based
Real Exam Qty:	100
Recommended Training:	HP Service Manager v7 Design and Tailoring Training
Exam Registration:	HP ExpertONE / OpenText Learning Prometric Test Centers
Exam Way:	Proctored exam at authorized testing centers, includes access to a live SM7 virtual lab environment
Pre Condition:	Recommended: 1+ year hands-on experience with HP Service Manager 7.x; no mandatory prerequisite exam
Official Syllabus URL:	https://community.opentext.com/t5/Resource-Library/HP0-M86-Exam-Preparation-Guide/td-p/356751

HP HP0-M86 Exam Syllabus Topics:

Section	Weight	Objectives
Deployment & Installation	20%	- Solution requirements and sizing - Upgrade and migration procedures - Installation, setup and configuration
Database & Integration	20%	- RDBMS implementation and configuration - Data model and schema design - Integration methods and web services
Design & Tailoring	25%	- Form, view and workflow customization - Security, profiles and access control - JavaScript and script library usage - Tailoring tools and RAD application
SM7 Technologies & Methodologies	15%	- Architecture and core components - Supported ITIL processes and functions - Feature comparison with legacy products
Troubleshooting & Performance	20%	- Performance tuning and optimization - Log analysis and debugging techniques - Common issues and resolution

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HP0-M86 Product FAQ's

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What kinds of study material TopExamCollection provides?

Test Engine: HP0-M86 study test engine can be downloaded and run on your own devices. Practice the test on the interactive & simulated environment.
PDF (duplicate of the test engine): the contents are the same as the test engine, support printing.

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Once download and installed on your PC, you can practice HP0-M86 test questions, review your questions & answers using two different options' practice exam' and 'virtual exam'.
Virtual Exam - test yourself with exam questions with a time limit.
Practice Exam - review exam questions one by one, see correct answers.

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Yes, you will enjoy one year free update after purchase. If there is any update, our system will automatically send the updated study material to your payment email.

What's the applicable operating system of the HP0-M86 test engine?

Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.

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All the products are updated frequently but not on a fixed date. Our professional team pays a great attention to the exam updates and they always upgrade the content accordingly.

Do you have money back policy? How can I get refund if fail?

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