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ASQ CMQ-OE Exam Overview:
| Certification Vendor: | ASQ (American Society for Quality) |
|---|---|
| Exam Name: | Certified Manager of Quality/Organizational Excellence Exam |
| Exam Number: | CMQ-OE |
| Exam Duration: | 258 (4 hours 18 minutes) |
| Related Certifications: | ASQ Certified Quality Engineer (CQE) ASQ Certified Quality Auditor (CQA) ASQ Certified Six Sigma Black Belt (CSSBB) |
| Certificate Validity Period: | 3 years (recertification required) |
| Available Languages: | English, Mandarin (select paper-based centers) |
| Passing Score: | 550/750 (scaled score) |
| Exam Price: | $485 (members) / $585 (non-members); Retake: $385 |
| Exam Format: | Computer-based / Paper-based, Multiple-choice questions, Open-book exam |
| Real Exam Qty: | 180 (165 scored, 15 unscored) |
| Recommended Training: | ASQ Official Training Courses CMQ/OE Body of Knowledge & Handbook |
| Exam Registration: | Prometric Scheduling ASQ Official Registration |
| Sample Questions: | ASQ CMQ-OE Sample Questions |
| Exam Way: | Computer-based (Prometric centers / remote proctored) or paper-based; open-book |
| Pre Condition: | 10 years of full-time work experience in relevant areas; minimum 5 years in decision-making roles; education waivers available |
| Official Syllabus URL: | https://asq.org/cert/manager-of-quality |
Certification Path
The ASQ Certified Manager of Quality/Organizational Excellence certification path includes only one CMQ-OE certification exam.
Difficulty in writing CMQ-OE Exam
ASQ Certified Manager of Quality/Organizational is the most powerful certification that candidates can have on their resume. But for this, they will have to pass CMQ-OE questions. CMQ-OE is a challenging exam to pass this exam Candidates will have to work hard with the help of right focus and preparation material passing this exam is an achievable goal. TopExamCollection help candidates by providing the most relevant and updated CMQ-OE exam dumps. Furthermore, We also provide the CMQ-OE practice test that will be much beneficial in the preparation. TopExamCollection aims to provide the best CMQ-OE exam dumps that is verified by the ASQ experts. If Candidates feel any doubt in the CMQ-OE practice test then our team is always there to help them. CMQ-OE exam dumps are the perfect way to prepare CMQ-OE exam with good grades in the just first attempt. So, Candidates want instant success in the CMQ-OE exam with quality CMQ-OE training material then TopExamCollection is the best option for them because our management is well trained in it and we update each question of all exams on regular basis after consulting recent updates with our ASQ certified professionals.
How much CMQ-OE Exam Cost
The price of the CMQ-OE exam is $568 USD.
CMQ-OE Study Areas
In general, ASQ tests a candidate's knowledge of the seven core domains listed below. Understandably, candidates are expected to be familiar with the topics prior to attempting the validation.
- Quality Management Tools
There, the candidate will be tested on the various quality management tools including process improvement tools, basic management tools, innovation & creativity tools, and lean instruments. The candidate will also be expected to have a good understanding of measurement and metrics, which encompasses areas such as statistics, sampling techniques, and trend analysis.
- Training and Development
This domain evaluates the candidate's ability to create training plans and develop training materials, use different tools along with techniques to identify training needs and assess training effectiveness.
- Strategic Plan Development and Deployment
This section mainly tests the understanding of strategic planning models, the business environment, and strategic plan deployment. In particular, candidates should be familiar with market forces, risk analysis, stakeholder analysis, internal analysis, the role of technology and legal factors, resource allocation and deployment, quality, and organizational performance.
- Customer-Focused Organizations
This objective mainly assesses the candidate's knowledge of the different types of customers, customer segmentation, and customer relationship management including customer satisfaction and loyalty, principles for services, dealing with external and internal customers, and finally, focus group output.
- Supply Chain Management
Under such a topic, candidates are expected to have a sound understanding of all aspects of supply chain management. This includes supplier selection, supplier communication, supplier performance and improvement, supplier certification, and supplier logistics.
- Management Elements and Methods
This portion tests all areas of management including human resource management, finance management, risk management, and knowledge management. It also checks the candidate's knowledge of communications skills, project management, quality system, quality models, and theories.
- Leadership
The candidate's knowledge of leadership techniques, teamwork, organizational structures, and ASQ code of ethics will be tested here. Furthermore, the candidate's understanding of the challenges faced by leaders, the roles and responsibilities of leaders alongside managers, change management techniques, types and roles of teams, team development stages, and team evaluation will be looked at.
Reference: http://asq.org/cert/manager-of-quality
ASQ CMQ-OE Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Quality Management Tools and Methods | 31% | - Problem Solving and Process Improvement
- Statistical Methods and Data Analysis
|
| Topic 2: Training and Development | 16% | - Training Delivery and Facilitation - Training Needs Analysis and Planning - Curriculum Design and Material Development - Evaluation of Training Effectiveness |
| Topic 3: Customer-Focused Organizations | 22% | - Voice of the Customer (VOC) Collection and Analysis - Customer Segmentation and Requirements Management - Complaint Management and Service Recovery - Customer Satisfaction and Loyalty Measurement |
| Topic 4: Management Elements and Methods | 26% | - Quality Management Systems
- Management Principles and Theories - Financial and Resource Management - Human Resources and Workforce Management |
| Topic 5: Supply Chain Management | 19% | - Supplier Selection, Evaluation, and Approval - Supplier Development and Partnerships - Supplier Risk and Performance Management - Logistics, Material Control, and Acceptance |
| Topic 6: Leadership | 28% | - Teams and Team Processes
|
| Topic 7: Strategic Plan Development and Deployment | 23% | - Business Environment Analysis
- Strategic Planning Models
|
ASQ Certified Manager of Quality/Organizational Excellence Sample Questions:
Upper management will be most responsive to which of the following cost comparisons?
- A. Quality costs as a percent of overhead costs
- B. Operational costs as a percent of production costs
- C. Inspection costs as a percent of production costs
- D. Quality costs as a percent of net sales
Correct Answer: D 🗳️
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Which of the following groups would benefit most from detailed training on policy implementation, tactical decision-making, teamwork concepts, and technical quality tools?
- A. Executive management
- B. Individual contributors
- C. Middle management
- D. Customers and suppliers
Correct Answer: C 🗳️
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When promoting quality improvement plans, the quality manager should take which of the following actions first?
- A. Perform a market growth analysis
- B. Obtain information about competitor processes
- C. Perform a benchmarking study
- D. Perform a benchmarking study
Correct Answer: B 🗳️
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XYZ is a business-to-business company that knows the following about its customers.
* They each use XYZ ' s products differently, depending on their industry.
* They are located in various regions of North America and Europe.
* They have employee workforces of different sizes at different plants
* They pay different prices for the same products, depending on the volume purchased.
- A. pay different prices for the same products
- B. use the products differently
- C. have employee workforces of different sizes and locations
- D. are located in various geographical regions
Correct Answer: B 🗳️
Explanation: Only visible for TopExamCollection members. You can sign-up / login (it's free).
Flexibility, faster time to market, improved design, and lower costs are all benefits of:
- A. Material requirements planning (MRP) systems
- B. Customer partnering programs
- C. Customer satisfaction surveys
- D. Certification programs
Correct Answer: B 🗳️
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