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Exam Code: CIS-ITSM
Exam Name: Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版)
Certification Provider: ServiceNow
Corresponding Certification: CIS-Service Management

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CIS-ITSM日本語

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Updated: Jun 02, 2026

No. of Questions: 201 Questions & Answers with Testing Engine

Download Limit: Unlimited

Choosing Purchase: "Online Test Engine"
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Exam Preparation

Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in the following pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.

On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.

Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals

  • Automated Test Framework (ATF) Fundamentals (On-demand)
  • ServiceNow Fundamentals (ILT)
  • Major Incident Management (On-demand)
  • ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
  • Mobile Development Fundamentals (On-demand)
  • Knowledge Management Fundamentals (On-demand)
  • Knowledge Management Implementation (On-demand)
  • ServiceNow Platform Implementation (ILT)
  • Service Portal Fundamentals (On-demand)
  • CIS-IT Service Management Exam Prep

Candidates can get the details for these pieces of training on Now Learning portal

The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination

  • General familiarity with industry terminology, acronyms, and initial-isms
  • At least six months of hands-on experience working on ServiceNow Platform
  • At least six months of hands-on experience in implementing applications on ServiceNow Platform

Reference: https://nowlearning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&achievement_id=6c8e1d77dbc27f40de3cdb85ca961970

Certified Implementation Specialist - ServiceNow Training and Certification

Preparation Guide for ServiceNow CIS-ITSM Certification Exam

Introduction

The Certified Implementation Specialist - IT Service Management Certification Exam certifies the candidate having skills and essential knowledge to configure, implement, and maintain ServiceNow ITSM application.

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