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IBM C2070-580 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Case Manager V5.0 |
| Exam Number: | C2070-580 |
| Certificate Validity Period: | No expiration (version-specific) |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60 |
| Related Certifications: | IBM Business Process Manager IBM FileNet P8 |
| Exam Price: | $200 USD |
| Passing Score: | 70% |
| Exam Format: | Scenario-Based, Drag and Drop, Multiple Choice |
| Available Languages: | English |
| Recommended Training: | IBM Education - Case Manager V5.0 Training |
| Exam Registration: | IBM Certification Portal Pearson VUE Registration |
| Sample Questions: | IBM C2070-580 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; basic knowledge of IBM FileNet P8 and business process management recommended |
| Official Syllabus URL: | https://www.ibm.com/certify/exams/C2070-580 |
IBM C2070-580 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Migrating to Production Environment | 9% | - Solution export/import procedures - Environment configuration - Deployment validation |
| Installation and Configuration | 10% | - Case Manager Administration Client (CMAC) - Deploying add-on components - Post-installation validation - Single-server and distributed installation |
| Monitoring and Troubleshooting | 5% | - Performance tuning - System monitoring tools - Log analysis and common issues |
| Extending Case Management Solutions | 17% | - Rules and analytics customization - REST APIs and custom applications - Integration with other IBM products - Integrating custom widgets and eForms |
| Designing, Deploying and Testing Case Solutions | 45% | - Case Client and Mashup Center - Case Manager object model - Case tasks, process fragments, and WPS integration - Security model and permissions - Case Builder and solution artifacts - Custom widgets and pages - Case Analyzer, Monitor, eForms, and iLog JRules - Deployment structure and solution templates |
| Planning and Architecture | 14% | - Development vs production environment differences - Integrated components and licensing - Solution suitability and use cases - Minimum installation and system requirements - IBM Case Manager V5.0 architecture overview |
IBM Case Manager V5.0 Sample Questions:
Question #1
An administrator has installed IBM WebSphere ILog JRules under the Case Manager License agreement and is going to deploy an ILog Decision Service. Which statement is correct?
- A. The Decision Service may be invoked by any program as long as it is in response to a request that has originated from IBM Case Manager
- B. The Decision Service may only be invoked directly by IBM Case Manager
- C. The Decision Service may only be invoked by a custom program and cannot be invoked directly by IBM Case Manager
- D. The Decision Service may be invoked by any program, irregardless of whether this is done in response to a request that has originated from IBM Case Manager
Correct Answer: A 🗳️
Question #2
What can IBM Content Analytics be used for? (Choose two)
- A. Get data on the average time to complete business tasks during a specific time interval
- B. See which words and phrases occur frequently in many cases
- C. Discover unexpected correlations between words and phrases
- D. Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively
- E. Reporting on cases and tasks that are currently active
Correct Answer: B,C 🗳️
Question #3
Using the Content Engine APIs, you can extend some of the custom classes to develop a customized Case Manager solution. Which two of the classes listed must be subclassed first before they can be used? (Choose two)
- A. Deployed Case Type
- B. Case Comment
- C. Case Task
- D. Case Folder
- E. Solution Type
Correct Answer: C,D 🗳️
Question #4
Which two components are optional with the IBM Case Manager? (Choose two)
- A. IBM Content Engine
- B. IBM Process
- C. IBM WebSphere Process Server
- D. IBM Case Analyzer
- E. IBM Mashup Center
Correct Answer: C,D 🗳️
Question #5
You are getting a "FNRPA0024E IBM Case Manager Builder cannot connect to the Process Engine" error message when logging into the Case Manager Builder page. What Process Engine log files can you check to see if Process Engine is up and running?
- A. Check the pe.log file located in the the Process Engine virtual server directory ( Process_Engine_installation_directory/data/pesvr. Process_Engine_virtual_server_name)
- B. Check the pe.log file, which is located in the logs directory under the Process Engine virtual server directory (Process_Engine_installation_directory/data/pesvr.Process_Engine_virtual_server_name/logs)
- C. Check the pesvr.log file, which is located in the Process Engine virtual server directory(Process_Engine_installation_directory/data/pesvr.Process_Engine_virtual_server_name)
- D. Check the pesvr_system.log file, which is located in the logs directory under the Process Engine virtual server directory ( Process_Engine_installation_directory/data/pesvr. Process_Engine_virtual_server_name/logs)
Correct Answer: D 🗳️
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By Sophia
