Salesforce Certified B2B Solution Architect Sample Questions:

1. AC Computers is launching a new subscription bundle service and plans to primarily sell through direct sales and a website storefront for existing customers. Direct Sales needs the ability to configure complex deals and manage subscription. Existing customersneed the ability to initialize a request for additional products and services from the storefront and seamlessly send the request directly to Sales to finalize the quote.
Which three recommendations should a Solution Architect make to meet these business requirements?
Choose 3 answers

A) CPQ B2B Commerce Connector
B) Salesforce Billing
C) Salesforce Order Management
D) B2B Commerce
E) Salesforce CPQ

2. GG3 has gone live with a B2B multi-cloud solution and plans to add more functionality over time. The company has a team of system administrators who each focus on a specific cloud and area of functionality.
GG3 has decided to use an Org-Based deployment approach. It wants to protect the investment made and set the team up for success in the future.
What should a Solution Architect recommend as a best practice to put checks in place for decisions on changes moving forward?

A) Set up a Governance and Monitoring structure that includes a Steering Committee, a Center of Excellence, and a Data governance council.
B) Engage Salesforce services to manage all governance and represent as the Steering Committee.
C) Engage a third-party company to manage all governance and represent as the Steering Committee.
D) Budget for a Governance and Monitoring structure that includes a communications plan and project methodology for the following year.

3. Universal Containers (UC) currently utilizes Sales Cloud and ExperienceCloud for its customers. For the next phase in its digital transformation, UC would like to enable its vast dealer network with the kinds of tools its direct Sales teams are currently using. UC is considering Partner Communities (PRM) on Experience Cloud.
UC's concern at the moment is making sure that its dealer network only gets access to the opportunities they themselves bring to UC or that UC submits to the dealer to close. This is a concern for the VP of direct sales who has issues with bringing PRM inat all.
What is the initial suggestion a Solution Architect should provide to make Partner Communities work for UC?

A) Utilize the external sharing model to differentiate the sharing models between Internal Sales users and External Communities users.
B) Create public groups of partner companies and users at dealers, and share the opportunities using sharing rules.
C) Create two account lookups on the opportunity, one for dealer and one for partner company, and create sharing rules to share the records.
D) Utilize the same sharing model within the Partner Community that customers are currently using within the Customer Community.

4. Universal Containers (UC) is about to implement Sales Cloud, Service Cloud, and Revenue Cloud within its newly created Salesforce environment. But before UC begins, the CIO would like to understand the options for creating and migrating changes within Salesforce. UC is about to use a sandbox for the initial build and will deploy customisation up to the production environment. UC has decided to build packages of metadata to silo the functionality between the three clouds it is implementing for.
What are two key considerations a Solution Architect should keep in mind when recommending packaging?
Choose 2answers

A) Design the package as modular, loosely coupled units of metadata rather than large chunks of an org.
B) Only utilize one functional automation tool (Flow, Workflow Rules, Process Builder) per object.
C) It is impossible to track source controlwith package development; either the org owns the source or a source control does, but never both.
D) Clouds like Revenue Cloud have their own packages so it is easy to work with them because their automation is limited.

5. Universal Containers recently began a project to connect its ERP with Salesforce. One of the requirements is a daily batch process to create and update orders and order product information. The development team, using the corporate ETL tool, has created two processes to create these records using Bulk API. The test in the development environment worked fine, but in the production environment, some orderproduct records were not updated and showed an error "UNABLE_TO_LOCK_ROW:unable to obtain exclusive access to this record". There is one Process Builder on the Order Product object and no async process.
Which two steps should a Solution Architect recommend to avoid this error?
Choose 2 answers

A) Use the import wizard instead of Bulk API.
B) Change the Bulk API call to use Bulk API 2.0.
C) Sort the order product records by account and order before the Bulk API load.
D) Add a retry process for the records rejected by this error.

Solutions: