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IBM A2070-580 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Assessment: IBM Case Manager V5.0 |
| Exam Number: | A2070-580 (also referenced as C2070-580) |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Real Exam Qty: | 58 - 60 |
| Passing Score: | 70% - 72% |
| Certificate Validity Period: | No fixed expiration (typically valid until product version is retired) |
| Exam Format: | Scenario-based, Multiple Choice, Drag and Drop |
| Exam Price: | Approx. $200 USD (varies by region) |
| Related Certifications: | IBM Certified Specialist - Enterprise Content Management |
| Recommended Training: | IBM Education Courses IBM Case Manager V5.0 Documentation |
| Exam Registration: | Pearson VUE Registration IBM Certification Portal |
| Sample Questions: | IBM A2070-580 Sample Questions |
| Exam Way: | In-person at Pearson VUE centers or online proctored |
| Pre Condition: | No formal prerequisites; recommended: hands-on experience with IBM Case Manager V5.0, FileNet Content Manager, BPM, WebSphere, DB2 |
| Official Syllabus URL: | https://www.ibm.com/certify |
IBM A2070-580 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Configuration | 10% | - Single and distributed server installation - Deployment validation and verification - Case Manager Administration Client (CMAC) usage - Deploying add-on components |
| Migration, Troubleshooting and Maintenance | 14% | - Logging, monitoring and troubleshooting - Performance tuning and maintenance - Solution migration to production |
| Planning and Architecture | 14% | - Solution identification and use cases - IBM Case Manager architecture overview - Minimum installation and system requirements - Integrated product capabilities - Development vs production environment differences |
| Designing, Deploying and Testing Case Solutions | 45% | - Solution deployment and testing procedures - Case Analyzer, Case Monitor and eForms integration - Case Manager object model - Case Builder features and artifacts - Case tasks, process fragments and BPM integration - Case Client and space templates - Security model and permissions - Custom mashup pages and UI customization |
| Extending Case Management Solutions | 17% | - REST API usage and integration - Integration with other IBM products - iLog JRules and business rules integration - Analytics and reporting customization - Custom widgets and eForms development |
IBM Assessment: IBM Case Manager V5.0 Sample Questions:
Question #1
In Case Builder, how do you allow a case worker to be able to create a new task to handle an unexpected situation in the Case Client?
- A. You need to create an optional task in Case Builder and define how the Task will start.
- B. You do not need to do anything specifically because IBM Case Manager handles ad-hoc Case Tasks as part of the base product.
- C. You need to create a required task in the Case Builder and define its precondition to specify it is to be ad-hoc.
- D. You need to create an optional task in Case Builder and a new corresponding page to be used for steps in an ad-hoc task process.
Correct Answer: A 🗳️
Question #2
How would you hide the create and manage spaces and catalog entries from the user interface on a Mashup Server in a production environment?
- A. In Case Manager Administration Client, configure and run the Deploy Case Manager Client task with Modify Pages setting unchecked
- B. In Case Manager Administration Client, configure and run the Export Pages task with Read Only option selected
- C. In the WebSphere administration console, from the Resource environment providers > Mashup ConfigServices > Custom properties set com.ibm.mashups.lockeddown to True
- D. In the Mashup Center Space Manager, select Hide Create and Manage spaces from the Actions function
Correct Answer: C 🗳️
Question #3
By default, IBM Case Manager automatically assigns a unique case ID to a case type by using the case type unique identifier plus a 12-character number sequence. Can that case type unique identifier be changed after deployment, and if so, how?
- A. The default case type unique identifier can be changed after deployment by changing the value of the case identifier prefix in the case type folder
- B. The default case type unique identifier cannot be changed after deployment
- C. The default case type unique identifier can be changed after deployment by changing the CmAcmCaseIdentifier in the case type folder
- D. The default case type unique identifier can be changed after deployment by changing the value of the case identifier mask in the case type folder
Correct Answer: A 🗳️
Question #4
A Case Manager Builder profile consists of individual configuration tasks. Which of the individual configuration tasks need to be done when you use the Case Manager Administration Client to configure and deploy the Case Manager Builder the first time?
- A. Configure Development Environment, Configure Login Modules, Configure LDAP, Import LTPA Key, Deploy Case Manager API, and Deploy Case Manager Builder Application
- B. Configure LDAP, Deploy Case Manager API, and Deploy Case Manager Builder Application
- C. Configure Login Modules, Configure LDAP, Import LTPA Key, Deploy Case Manager API, and Deploy Case Manager Builder Application
- D. Configure Login Modules, Configure LDAP, Deploy Case Manager API, and Deploy Case Manager Builder Application
Correct Answer: A 🗳️
Question #5
In the development target object store, choose two possible non-Case Management assets that could be used in a solution? (Choose two)
- A. JRules definition file
- B. Connection definition file
- C. Stored search templates
- D. WebSphere process service reference
- E. Form templates and workflow attachments
Correct Answer: C,E 🗳️
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