Exam Code: 9L0-064
Exam Name: OS X v10.8 Troubleshooting Exam
Certification Provider: Apple
Corresponding Certification: Mac OS X

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Name: Apple 9L0-064 Exam
Brand: Apple
SKU: 9L0-064
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Updated: Aug 28, 2026

No. of Questions: 68 Questions & Answers with Testing Engine

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Apple 9L0-064 Exam Overview:

Certification Vendor:	Apple
Exam Name:	Apple OS X v10.8 Troubleshooting Exam
Exam Number:	9L0-064
Related Certifications:	Apple Certified Technical Coordinator (ACTC) 10.8 Apple Certified Support Professional (ACSP)
Exam Format:	Multiple choice, Scenario-based questions
Available Languages:	Japanese, English
Sample Questions:	Apple 9L0-064 Sample Questions
Exam Way:	Typically delivered as proctored online or onsite multiple-choice exam via authorized testing centers.
Pre Condition:	Basic knowledge of macOS (OS X 10.8) usage and navigation is recommended.

Apple 9L0-064 Exam Syllabus Topics:

Section	Objectives
Topic 1: File Systems and Storage	- Disk management 1. Partitioning and formatting drives 2. Disk Utility usage - Data protection 1. Time Machine backups 2. Data recovery basics
Topic 2: Applications and System Services	- System services 1. Launch services and daemons 2. Login items and startup services - Application troubleshooting 1. Compatibility issues 2. App crash diagnostics
Topic 3: User Accounts and Permissions	- File system permissions 1. Fixing disk permissions 2. Permission structure in OS X - User account management 1. Login issues and keychain problems 2. Admin vs standard user roles
Topic 4: Security and Updates	- System security 1. FileVault basics 2. Firewall configuration - Software updates 1. Mac App Store updates 2. System update troubleshooting
Topic 5: Troubleshooting and System Management	- System performance and maintenance 1. Activity Monitor and system diagnostics 2. System logs and troubleshooting tools - macOS startup process and boot issues 1. Recovery and safe boot troubleshooting 2. Startup sequence and boot modes
Topic 6: Networking and Connectivity	- Network services 1. DNS and DHCP issues 2. Network diagnostics tools - Network configuration 1. Wi-Fi and Ethernet troubleshooting 2. TCP/IP configuration basics

Apple OS X v10.8 Troubleshooting Sample Questions:

Question 1

You would like to copy a 4 GB file from your MacBook Pro (Retina, Mid 2012) to a co-worker's MacBook Air (Mid 2011). Both Macs have OS X Mountain Lion installed. Which method requires the least configuration?

A. Transfer with AirDrop.
B. Use an ethernet cable and enable file sharing.
C. Upload the file to an online file storage service, then download it.
D. Set up Bluetooth File Exchange.

Question 2

From the list below, choose two valid features of the Guest Account in OS X Mountain Lion. Select Two:

A. A password can be set for additional security when using a Guest account.
B. Guest accounts appear automatically and cannot be disabled on 05 X Mountain Lion.
C. Is limited to local login only, and cannot access network shared folders.
D. It can be managed with Parental Controls.
E. When a Guest User logs out, the Guest Account's home folder is deleted.

Question 3

How would an OS X Mountain Lion user change the order of the network services, so that Wi-Fi is the first choice?

A. Select Wi-Fi as primary service in the Security & Privacy > Firewall settings.
B. Select Wi-Fi as the default network interface in the info tab of the Network Utility.
C. Set Wi-Fi as the priority network service in the Airport Utility preferences.
D. Select "Set Service Order" in the Network preference pane's Action menu, then drag Wi-Fl to the top of the list.

Question 4

When looking at a Time Machine timeline, what visually indicates that a backup is a local snapshot rather than on a Time Capsule or backup disk?

A. Local snapshots will appear on the timeline along with regular backups, distinguished by different colors.
B. The backups will be in a section labeled "Local Snapshots.
C. The local snapshot backup is badged with a home folder icon.
D. The backup timestamp is the only indication.

Question 5

Which of the following features of OS X Mountain Lion helps protect you from downloading and installing malicious software on your Mac?

A. FileVault 2
B. Gatekeeper
C. Mission Control
D. Location Services

Solutions:

Question 1
Answer: A

Question 2
Answer: D,E

Question 3
Answer: D

Question 4
Answer: A

Question 5
Answer: B

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