Apple Macintosh Service Sample Questions:
1. Which TWO of the following are symptoms of a 'no video' condition? SELECT TWO
A) The cursor is frozen and the system is unresponsive.
B) The power button or power indicator lights up.
C) You may hear fan or drive noise.
D) You can't connect to the Internet.
E) You don't hear a startup chime.
2. Which of the following is a valid precaution you should take when replacing a processor in a Mac Pro (8x)?
A) Avoid touching the cables near the processor.
B) Remove both heat sinks before replacing either processor.
C) Leave the heat sinks removed for at least thirty minutes before replacing the processor.
D) Avoid touching the silver coating on the underside of the heat sink and the top of the processor.
3. Which one of the following is NOT a risk when working around CRTs?
A) Overheating
B) Electric shock
C) Toxic materials
D) Implosion
4. A power adapter originally supplied with a MacBook can charge a MacBook Pro's main battery while it is powered on.
A) True
B) False
5. According to Apple service manuals, what steps should you take before performing any take-apart steps when replacing a part in any Apple product?
A) Order all available service parts for the appropriate configuration of the product.
B) Gather all necessary tools and perform all preliminary steps.
C) Disconnect and reconnect all internal cables.
D) Lay the product on its side so it will not fall over.
E) Discharge the CRT and establish an ongoing ground.
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |

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By Sam


