Avaya 7004.1 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam |
| Exam Number: | 7004.1 / 7004-1 |
| Real Exam Qty: | 60-66 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Scenario-Based Questions |
| Exam Price: | $125 - $150 USD (varies by region) |
| Passing Score: | 70% |
| Related Certifications: | Avaya Aura Certified Specialist Avaya Communication Server 1000 Series |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Avaya Communication Server 1000 for Avaya Aura Maintenance Training |
| Exam Registration: | Avaya Learning Center Pearson VUE |
| Sample Questions: | Avaya 7004.1 Sample Questions |
| Exam Way: | Online proctored or Onsite at authorized testing centers |
| Pre Condition: | Recommended: Basic telephony/IP networking knowledge, hands-on experience with CS 1000, completion of related Avaya training courses; no mandatory prerequisite exam |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 7004.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting & Fault Resolution | 20% | - Diagnostic Tools
|
| System Architecture & Components | 20% | - CS 1000 Hardware and Software Architecture
|
| Maintenance & Monitoring | 25% | - Routine Maintenance
|
| System Administration & Configuration | 25% | - Feature Implementation
|
| Security & System Management | 10% | - Access Control & Security
|
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
1. Click the Exhibit button.
You manage a Communication Server 1000 RIs. 7 x system at a customer site. The customer reports that extension 2000 cannot make an unassisted long distance calls.
With reference to the exhibit, which feature is restricting the user?
A) CCSA
B) CLRO
C) CLS
D) CCBA
2. You are implementing IP Peer Networking in a Communication Server 1000 network. For correct call routing, the digits dialed by users must be manipulated to conform to the dialing requirements of the trunk. Which statement describes a property of digit manipulation?
A) It is only available on branch offices
B) It uses 64 tables for digit replacement
C) Programming is shared across all network common trunks
D) It has the ability to delete and insert leading digits
3. You are configuring a bandwidth management zone on a Communication Server 1000 RIs. 7 x Call Server. The Call Server zones will be used for interface communications between endpoints (IP telephones and gateways).
Which is the preferred bandwidth management strategy, assuming the network has adequate bandwidth?
A) Allocated Bandwidth (AB)
B) Best Bandwidth (BB)
C) Best Effort (BE)
D) Best Quality (BQ)
4. A customer has a Communication Server 1000 RIs. 7 x system at their site. You have been asked to add the Call Pickup feature to the ten IP telephones in the sales department. The customer wants to be sure active calls are not lost when the change are made.
Which Phones Configuration feature can be enabled allowed you to ensure changes to the telephones are not transmitted to the call server until the telephone is not busy?
A) Template change
B) Courtesy change
C) Group change
D) Bulk change
5. When configuring Zone Based Dialing, what option would you select to create new zones for routing calls through a centralized Call Server?
A) Dialing Configuration Details link
B) Bandwidth Zones link
C) Dialing Configuration Details for Flexible Dial Plan link
D) Numbering Zones link
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: C |

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