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Avaya 6402 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office Implementation |
| Exam Number: | 6402 |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Available Languages: | English |
| Related Certifications: | Avaya IP Office Support Avaya IP Office Platform Credentials Avaya IP Office Configuration and Maintenance |
| Sample Questions: | Avaya 6402 Sample Questions |
| Exam Way: | Typically delivered as a proctored certification exam through authorized Avaya testing channels, available online or at a testing center depending on regional policies. |
| Pre Condition: | Practical knowledge of Avaya IP Office solutions and enterprise voice networking is recommended. Prior implementation training or equivalent experience is beneficial. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 6402 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Applications and Unified Communications | - Integrated applications
|
| IP Office Solution Architecture | - Platform fundamentals
|
| Installation and Initial Configuration | - System deployment
|
| User and Telephony Configuration | - Endpoint configuration
|
| Troubleshooting | - Problem diagnosis
|
| System Maintenance and Verification | - Operational management
|
| Networking and SIP Integration | - Network services
|
Avaya IP Office Implementation Sample Questions:
Question 1
Which Short Code type has the highest priority when dialing a number on an IP Office terminal?
A. User
B. Line
C. Route
D. System
Question 2
A customer engages some sales reps who are only in the office occasionally. They will share the same telephone. Which user profile will you configure for this scenario?
A. Hot Desk User
B. Agent
C. No User
D. Standard User
E. Remote Manager
Question 3
In the exhibit, the User Profile for Amy Clement shows button programming. All buttons have a small lock that appears to the left of the button. What does the lock indicate?
A. The buttons have been programmed within User Rights.
B. The buttons can be changed or configured by the user.
C. The buttons ate unavailable to users setas Basic Worker.
D. The buttons only appearwhen the useris set to be a Public User.
Question 4
A customer wants to use Avaya 16xx Series IP Phones. Which DHCP option is used for these telephone types?
A. 384
B. 242
C. 176
D. 255
Question 5
A customer with digital stations uses their outbound digital lines at 95% of capacity. Which variable should be considered when planning for future growth?
A. the number of users
B. the number of VCM channels
C. the number of hunt groups
D. the number of trunks
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: D |
By Philip
