Oracle Fusion CRM: Sales 2014 Implementation Essentials Sample Questions:

1. You are the CRM administrator of a new project to revitalize the lead Assignment manager rules to ensure the proper sales salesperson is getting assigned based on new geographies and current workloads.
Select the three Fusion Assignment Manager components that should be part of your planning process to plan the configuration of Assignment Manager.

A) Business Objects
B) Assignment Criteria
C) Dynamic Assignment
D) Resources
E) Attributes
F) Schedules

2. When a sales person updates a revenue item in an opportunity, the unsubmitted, unadjusted forecast automatically updated to reflect the change.
Identify the correct sequence of activities performed during this process.

A) Update existing forecast items, and update forecast Items that no longer meet forecast criteria.
B) Create new forecast items for transactions that meet forecast criteria, update existing forecast items, and remove forecast items that no longer meet forecast criteria.
C) Create new forecast item for transactions that meet forecast criteria, remove existing forecast items, and update forecast items that no longer meet the forecast criteria.
D) Create new forecast item for transactions that meet forecast criteria, and remove existing.
E) Create new forecast items for transactions that meet forecast criteria, and update forecast Items that no longer meet the forecast criteria.

3. Which three options qualify as Master Geographical elements, while defining Geography dimension and building a Territory Zone Hierarchy?

A) Western USA
B) Eastern Europe
C) Middle East Africa
D) Japan
E) France
F) London

4. Which two Customer Center Profile Options would be used to automatically assign Territories to Sales Accounts?

A) None. Territories must be manually assigned to Sales Accounts.
B) ZCA_SA_AUTO_ASSIGN_ON_UPDATE
C) ZCA_SA_TERRITORY_ASSIGNMENT D
D) ZCA_SA_AUTO_ASSIGN_ON_CREATE D
E) MOO_AUTO_ASSIGN

5. Developer1 and Developer2 work for a large manufacturing company that has recently purchased Fusion. Both developers have been asked to import data from the company's legacy system. Developer1 configures the Opportunity import job while Developer2 configures the Customers import job. During the mapping configuration, Developer 1 selects the Lock check box. Identity the two true statements based on this scenario.

A) Developer1 cannot use the mapping for import or edit the mapping.
B) Developer1 can edit the mapping, but cannot use the mapping for import.
C) Developer2 cannot use the mapping for import or edit the mapping.
D) Developer2 can use the mapping for import, but cannot edit the mapping.
E) Developer l can use and edit the mapping.
F) Developer1 can use the mapping for import, but cannot edit the mapping.
G) Developer2 can edit the mapping, but cannot use the mapping for import.
H) Developer2 can use and edit the mapping.

Solutions: