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Last Updated: Aug 03, 2026
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Following are the quick details related to the Oracle 1z0-996 Certification Exam
The certification exam is designed to help the candidate excel and command his future progression. It is designed to:
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Preparation Guide Oracle 1Z0-996-20: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Exam
Introduction
The 2019 Implementation Essentials Certification Exam of Oracle Services Customer Cloud Service certifies that the applicant understands Oracle Services Customer Cloud technologies. The Oracle 1z0-996 Exam is also called this credential and it is a benchmark for employees worldwide recognized experience and skills. Oracle is a global US information technology corporation with headquarters in California. Oracle is a global organisation developing enterprise tech apps. Oracle offers a range of cloud technologies and platforms as well as hardware and resources that help businesses grow their operations. Data management, business analytics, IT operations management, enterprise resource planning, security, and emerging technologies are the focus of Oracle's applications. Oracle is best known for its cloud software and technology. Oracle Cloud, a relational Database Management System (DBMS), is one of the most popular corporate database products. Oracle also designs and installs software and solutions for middle-stage information management systems, CRM systems (HCM), enterprise resource planning systems (ERP), and supply chain management systems (SCM). A Multi Model Database Management System is the Oracle Database Foundation, widely known as Oracle Database Management System (DBMS). It is a commonly used database to carry out database analysis and data storage functions. Oracle Database is available on server, premises or a mixed cloud system through a variety of service providers. This exam guide gives a brief introduction to the topics of 1z0-996-20 practice exams and 1z0-996-20 exam dumps.
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Information and Financial Management | 18% | - Customer Account Management
|
| Topic 2: Devices, Metering and Usage | 20% | - Meter Data Management
|
| Topic 3: Operational Device Management and Integration | 15% | - System Administration
|
| Topic 4: Credit and Collections | 10% | - Debt Management
|
| Topic 5: Billing, Rates and Payments | 22% | - Billing Configuration
|
| Topic 6: Field Activities and Service Orders | 15% | - Operational Processes
|
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