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Skills Outline

There are three topics that make up the content of the Microsoft MB-210 exam and they are described below:

The first subject area is called Performing Configuration and makes up 25-30% of the exam syllabus. In this topic, the candidates will have to demonstrate their skills, such as configuring sales settings, configuring processes, as well as creating and configuring sales visualizations with the help of different tools and techniques.

The next domain is Managing Key Sales Entities that makes up about 50-55% of the whole content. The subtopics that you will have to master within this area include creating and managing accounts & contacts; managing leads; formulating & managing opportunities; creating and managing quotes; managing sales order processing; managing and creating products as well as product catalogs.

The last section that is included in the Microsoft MB-210 exam is Configuring Additional Tools & Services that makes up the remaining 15-20% of the entire content. Here the learners will have to configure integration with external sales applications, manage forecasting, as well as create and customize playbooks.

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How to study the MB-210: Microsoft Dynamics 365 Sales Exam

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Topics of MB-210: Microsoft Dynamics 365 Sales Exam

Candidates must know the exam topics before they start of preparation. because it will really help them in hitting the core. Our Microsoft MB-210 exam dumps will include the following topics:

1. Perform configuration (40-45%)

Configure sales settings

• Configure goal management components
• Configure fiscal year
• Create and manage sales collateral
• Configure sales team roles
• Configure sales territories
• Configure sales security roles
• Configure playbook management
• Configure business closures
• Configure currencies
• Configure auto number settings
• Configure relationship cards
• Configure default revenue type

Configure processes

• Configure out of the box sales business process flows
• Configure record creation rules

Create and configure sales visualizations

• Execute and analyze sales reports
• Configure sales content pack for Power BI
• Design and create sales charts
• Configure sales dashboards

Configure integration with external sales applications

• Implement LinkedIn Sales Navigator
• Configure and enable embedded intelligence
• Implement Dynamics 365 AI for sales
• Implement social selling assistant

2. Manage core sales entities (20-25%)

Create and manage leads

• Create and search for leads
• Convert activities to leads
• Perform lead qualification
• Scan business card
• Configure status reasons

Create and manage opportunities

• Close opportunity as won or lost
• Track stakeholders and sales team
• Customize the Opportunity Close form
• Add product line items to opportunity
• Create and search for opportunities
• Configure status reasons

3. Manage sales entities (35-40%)

Create and manage quotes

• Convert quotes to orders
• Send quotes to customers
• Edit quotes in various stages
• Add quotes to opportunities
• Create a template from a quote

Create and manage sales order processing

• Create and manage competitors
• Create and manage invoices
• Create and manage orders

Create and manage product and product catalog

• Configure product lifecycle
• Configure product families, bundles, and products
• Configure price lists
• Configure unit groups
• Configure discount lists

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

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Microsoft MB-210 Exam Syllabus Topics: