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Certification Path
The ITIL Foundation certification includes only one ITIL Foundation certification exam.
How much ITIL Foundation Exam Cost
The price of the ITIL Foundation exam is $349 USD.
ITILFND Test Details
In the actual test, exam-takers will have 40 questions formatted in multiple choices and they are to answer them in 1 hour. Also, the ITIL ITILFND test has a passing score of 65% and costs $383 in the USA. In the next section, we will look into the study books to use so that you can attract the indicated passing score. Commonly, the books are a pre-eminent aspect of the exam as they enable comprehension of the varied objectives designed for the final test. For the ITILFND, candidates need to satisfy fixed learning outcomes that include:
- Selected functions;
- Technology as well as architecture;
- Service lifecycle associated with ITIL;
- Selected roles;
- Competence in addition to training.
- Key principles as well as models;
- The practice known as service management;
- Generic concepts in addition to definition;
EXIN ITILFND Exam Overview:
| Certification Vendor: | EXIN / PeopleCert (ITIL accreditation) |
| Exam Name: | ITIL 4 Foundation Examination |
| Exam Number: | ITILFND (commonly ITIL4 Foundation / EX0-... depending on provider) |
| Exam Price: | Varies by region (typically ~USD 200–350 equivalent) |
| Exam Format: | Multiple choice, Closed book, Single-answer and multiple-choice questions |
| Passing Score: | 65% (26 out of 40 questions) |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Strategic Leader ITIL 4 Specialist ITIL 4 Practice Manager |
| Available Languages: | English, German, French, Spanish, Japanese, Portuguese, Chinese (Simplified) |
| Certificate Validity Period: | Indefinite (Foundation certificate does not expire under ITIL 4 scheme) |
| Exam Duration: | 60 minutes |
| Real Exam Qty: | 40 |
| Recommended Training: | Official ITIL 4 Foundation Training PeopleCert Accredited Training Providers |
| Exam Registration: | EXIN ITIL Certification Portal PeopleCert ITIL Registration |
| Sample Questions: | EXIN ITILFND Sample Questions |
| Exam Way: | Online proctored or onsite test center (depending on provider such as EXIN or PeopleCert) |
| Pre Condition: | No formal prerequisites required. Basic understanding of IT service management is recommended. |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-foundation-187 |
ITIL v3 Foundation: Career opportunities
Those professionals who have the ITIL v3 Foundation certification are popular among most companies that have adopted the ITIL technology as their internal IT standard. This certificate is valuable for any specialist regardless of the field that he or she has majored in. Moreover, this certification will make you valuable to small- as well as medium-sized businesses. They are increasingly recognizing the value of ITIL and looking for the employees who hold this certificate. Thus, if you obtain it, you will be able to get promotion, salary increment, and respect from your colleagues. The average salary of any certified professional is $88,108 and can be as high as $148,000.
EXIN ITILFND Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: ITIL Guiding Principles | - Keep it simple and practical - Start where you are - Optimize and automate - Progress iteratively with feedback - Think and work holistically - Collaborate and promote visibility - Focus on value |
| Topic 2: Four Dimensions of Service Management | - Organizations and people - Partners and suppliers - Information and technology - Value streams and processes |
| Topic 3: ITIL Management Practices (Overview) | - Technical management practices (e.g., Deployment Management) - General management practices (e.g., Continual Improvement, Change Control) - Service management practices (e.g., Incident Management, Service Desk) |
| Topic 4: ITIL Service Value System (SVS) | - Guiding principles integration - Governance - Service Value Chain activities - Opportunity, demand, and value |
| Topic 5: Key Concepts of Service Management | - Value, outcomes, costs, and risks - Service relationships and value co-creation |
By Hilary
