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ISQI CTFL-UT Exam Overview:
| Certification Vendor: | ISTQB / iSQI |
|---|---|
| Exam Name: | ISTQB CTFL-UT – Certified Tester Foundation Level Extension: Usability Testing |
| Exam Number: | CTFL-UT |
| Exam Format: | Multiple-choice questions |
| Related Certifications: | ISTQB Certified Tester Foundation Level (CTFL) |
| Certificate Validity Period: | Lifetime (ISTQB certifications do not expire) |
| Available Languages: | English |
| Recommended Training: | ISTQB Accredited Training Providers iSQI Training Options |
| Exam Registration: | ISTQB Official Website iSQI Exam Provider |
| Sample Questions: | ISQI CTFL-UT Sample Questions |
| Exam Way: | Online or onsite via authorized ISTQB exam providers (e.g., iSQI) |
| Pre Condition: | No formal prerequisites; ISTQB CTFL certification is recommended as a foundation. |
| Official Syllabus URL: | https://www.istqb.org |
ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Planning and Designing Usability Tests | - Test objectives and scope definition - Test scenarios and task design - Test participants and user profiles |
| Usability Evaluation Methods | - Usability testing approaches (moderated/unmoderated) - Cognitive walkthrough - Heuristic evaluation - User observation and feedback methods |
| Usability in Software Development Lifecycle | - Integration of usability in requirements - Usability considerations in design and implementation |
| Analysis and Reporting | - Defect reporting and UX reporting - Interpreting usability findings - Usability metrics (effectiveness, efficiency, satisfaction) |
| Fundamentals of Usability | - Human factors in software usage - Usability concepts and definitions - User experience (UX) principles |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Your last 20-pages usability test report wasn't received well by the developers; only two of the 25 usability problems have been fixed. This time, you want to stick to the best practices in order to obtain better acceptance by the development team.
What are you going to do differently this time?
- A. Make the report more detailed and longer
- B. Include contact details of the test participants so that the development team can contact them in case they have questions
- C. Add the low-priority findings you didn't include in the first report
- D. Include positive findings in the report, not only usability problems
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In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?
- A. They use prototyping in their development process
- B. They focus on quantitative usability evaluations
- C. They also seek to address users with limitations
- D. They focus on agile development
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What is good accessibility?
- A. Good usability of a software product by people with limited vision, hearing, dexterity, cognition or physical mobility
- B. Good usability of a software product by people with limited knowledge of the software
- C. Good usability regardless of disturbances like bright sunlight, noise or wind
- D. Good usability of a software product on all devices (smart phone, computer, etc.)
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Which of the following are common mistakes made in usability testing?
i. The user is too active
ii. Critical results are ignored
iii. No observers involved
iv. Scheduling too late
v. Incorrect focus
- A. ii, iv & v are true, i & iii are false
- B. i, ii & iii are true, iv & v are false
- C. i & iii are true, ii, iv & v are false
- D. ii & iv are true, i, iii & v are false
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By Hubery
