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ServiceNow CIS-TPRM Exam Overview:
| Certification Vendor: | ServiceNow |
| Exam Name: | ServiceNow Certified Implementation Specialist - Third-party Risk Management Exam |
| Exam Number: | CIS-TPRM |
| Exam Format: | Multiple Choice (single answer), Multiple Select (multiple answers) |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Exam Price: | USD $450 |
| Related Certifications: | Certified Implementation Specialist - Governance, Risk and Compliance Certified Implementation Specialist - Vendor Risk Management |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 60 |
| Passing Score: | Pass/Fail (not publicly disclosed) |
| Recommended Training: | Third-Party Risk Management Implementation Training CIS-TPRM Exam Study Guide |
| Exam Registration: | Pearson VUE Registration ServiceNow Learning Portal |
| Sample Questions: | ServiceNow CIS-TPRM Sample Questions |
| Exam Way: | Online proctored (OnVUE) or in-person at authorized test centers |
| Pre Condition: | Recommended: Completion of ServiceNow Fundamentals training, hands-on experience with TPRM application, and completion of CIS-TPRM recommended training courses. No mandatory prerequisites. |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials?id=kb_article_view&sys_kb_id=972b80cb9370fa10f2d9bc686cba109b |
ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Process Automation and Workflows | 19% | - Issue and action item management - Approval processes and escalation rules - Task assignment and tracking - Workflow design and customization |
| Topic 2: Assessment Configuration and Management | 33% | - Inherent Risk Questionnaire (IRQ) configuration - Scoring calculations and risk rating determination - Assessment lifecycle, scheduling, and generation - Questionnaire templates and scales setup - Assessment types: internal, external, due diligence |
| Topic 3: TPRM Application Overview and Core Configuration | 24% | - Risk intelligence and integration configuration - Contacts and engagement setup - Application architecture and key components - Risk domains, criteria, and scoring rules - Third-party record management and hierarchy |
| Topic 4: Reporting, Integration, and Compliance | 6% | - Compliance frameworks and regulatory alignment - Integration with GRC and other ServiceNow applications - Dashboards, reports, and analytics |
| Topic 5: Third-Party Portal and Collaboration | 18% | - Access management and permissions - Request management: questionnaires, documents, evidence - Portal configuration, branding, and navigation - Communication and notification setup |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. What is a crucial aspect to consider when assigning tasks in third-party risk management to ensure effectiveness?
Response:
A) Ensuring tasks align with the individuals, expertise and responsibilities
B) Randomly assigning tasks to available personnel
C) Allowing third-party vendors to choose their tasks
D) Limiting task assignments to high-level management
2. Why is role definition critical in Contact Configuration within a Third-party Portal?
Response:
A) It enhances the security of third-party communications
B) It simplifies the escalation process in case of issues
C) It clarifies communication channels and reduces the risk of misunderstandings
D) It allows for the automation of all communication processes
3. What is the impact of failing to conduct thorough technical assessments in Third-party Risk Management?
Response:
A) Improved financial performance
B) Higher risk of security breaches and compliance violations
C) Increased operational efficiency
D) Enhanced third-party relationships
4. Why is it important to update Third-party Portfolio Configuration regularly?
Response:
A) To meet compliance requirements
B) To account for shifts in third-party risk profiles
C) To reflect changes in the organizational hierarchy
D) To reduce the number of third parties involved
5. What ServiceNow feature helps companies manage third parties without emails and spreadsheets?
Response:
A) The Customer Service Portal
B) The Third-party Portal
C) The Third-party Platform
D) The Third-party Registry
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: B |
By Xenia
