Exam Code: CIS-HAM
Exam Name: Certified Implementation Specialist - Hardware Asset Management
Certification Provider: ServiceNow
Corresponding Certification: CIS-Hardware Asset Management

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Name: ServiceNow CIS-HAM Exam
Brand: ServiceNow
SKU: CIS-HAM
Price: 69.00 USD
Availability: InStock
Rating: 4.6 (886 reviews)

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Updated: Jul 30, 2026

No. of Questions: 198 Questions & Answers with Testing Engine

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ServiceNow CIS-HAM Exam Overview:

Certification Vendor:	ServiceNow
Exam Name:	Certified Implementation Specialist - Hardware Asset Management
Exam Number:	CIS-HAM
Passing Score:	Pass/Fail (exact score not publicly disclosed)
Exam Format:	Multiple Choice, Multiple Select, Scenario-based questions
Exam Price:	$450 USD
Real Exam Qty:	60
Certificate Validity Period:	1 year (requires annual maintenance / certification maintenance program)
Available Languages:	English
Exam Duration:	90 minutes
Related Certifications:	ServiceNow Certified Implementation Specialist (CIS) ServiceNow Hardware Asset Management Fundamentals ServiceNow IT Asset Management (ITAM)
Recommended Training:	ServiceNow IT Asset Management (ITAM) Learning Path Hardware Asset Management (HAM) Fundamentals
Exam Registration:	ServiceNow Learning Platform (Now Learning) ServiceNow Certification Portal
Sample Questions:	ServiceNow CIS-HAM Sample Questions
Exam Way:	Online proctored or testing center (Pearson VUE / Kryterion depending on region and ServiceNow delivery partner)
Pre Condition:	No strict prerequisite required; recommended familiarity with ServiceNow platform and IT Asset Management fundamentals.
Official Syllabus URL:	https://www.servicenow.com/services/portfolio/certifications.html

ServiceNow CIS-HAM Exam Syllabus Topics:

Topic	Details
Topic 1	Creating hardware assets and CIs Automating asset population into ServiceNow
Topic 2	Automating asset inventory with HAM Operational Integration of IT Asset Management Processes
Topic 3	Application Introduction and Recommended Practices ServiceNow hardware model Content Service
Topic 4	Key components of hardware contract financials Core IT asset management terminology, concepts, and goals
Topic 5	Data Integrity - Attributes and Data Sources Automating hardware asset lifecycle with HAM
Topic 6	Implementing hardware asset management Understand IT Cost Management
Topic 7	Generating asset reports for IT Asset Management Automating stock management in ITSM Asset Management and HAM
Topic 8	Implementing hardware asset management in ServiceNow - ITSM Asset Management and Hardware Asset Management (HAM)
Topic 9	Asset management vs. configuration management Managing inventory and stock
Topic 10	Hardware asset lifecycle, stages, and components IT Asset Management Overview & Fundamentals
Topic 11	Extending asset management and configuration management Managing hardware assets and CIs

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hardware-asset-management.pdf

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CIS-HAM Product FAQ's

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What kinds of study material TopExamCollection provides?

Test Engine: CIS-HAM study test engine can be downloaded and run on your own devices. Practice the test on the interactive & simulated environment.
PDF (duplicate of the test engine): the contents are the same as the test engine, support printing.

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You will receive an email attached with the CIS-HAM study material within 5-10 minutes, and then you can instantly download it for study. If you do not get the study material after purchase, please contact us with email immediately.

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Once download and installed on your PC, you can practice CIS-HAM test questions, review your questions & answers using two different options' practice exam' and 'virtual exam'.
Virtual Exam - test yourself with exam questions with a time limit.
Practice Exam - review exam questions one by one, see correct answers.

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Yes, you will enjoy one year free update after purchase. If there is any update, our system will automatically send the updated study material to your payment email.

What's the applicable operating system of the CIS-HAM test engine?

Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.

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All the products are updated frequently but not on a fixed date. Our professional team pays a great attention to the exam updates and they always upgrade the content accordingly.

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