Exam Code: C-TCRM20-73
Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3
Certification Provider: SAP
Corresponding Certification: SAP Certified Application Associate

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Name: SAP C-TCRM20-73 Exam
Brand: SAP
SKU: C-TCRM20-73
Price: 89.00 USD
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Updated: Aug 07, 2026

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SAP CRM Certification Exam Topics:

Topic Areas	Topic Details, Courses, Books	Weighting
SAP CRM Master Data	Describe Business partners, organizational management and product master TCRM10 OR CR100	> 12%
SAP CRM Technology & Integration	Describe SAP CRM Solution - Foundation & Architecture, SAP NetWeaver Fundamentals TCRM10 OR SAPCRM, CR100	> 12%
CRM Middleware	Describe CRM Middleware, Data Exchange with R/3 Backend TCRM20 OR CR500	8% - 12%
CRM User Interface	Describe CRM user interface TCRM20 OR CR580	> 12%
SAP CRM Business Scenarios	Describe SAP CRM Marketing, SAP CRM Sales, SAP CRM Service and SAP CRM Analytics. TCRM10 OR SAPCRM	8% - 12%
SAP CRM Basic Functions	Describe CRM Billing, partner processing, actions and pricing fundamentals TCRM20 OR CR100	> 12%
SAP CRM Transactional Processing	Describe Activity management and transactional processing TCRM20 OR CR100	8% - 12%
SAP CRM Interaction Channels	Describe SAP CRM Channel Management, SAP CRM Field Applications and SAP CRM Interaction Center TCRM10 OR SAPCRM	> 12%

SAP C-TCRM20-73 Exam Overview:

Certification Vendor:	SAP
Exam Name:	SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3
Exam Number:	C_TCRM20_73
Exam Duration:	180 minutes
Exam Format:	Multiple Choice, Multiple Response
Real Exam Qty:	80
Exam Price:	USD 500
Certificate Validity Period:	Version-specific certification; valid for SAP CRM 7.0 EhP3 release
Passing Score:	64%
Related Certifications:	SAP Certified Application Associate - CRM Fundamentals
Available Languages:	English, German, Japanese
Sample Questions:	SAP C-TCRM20-73 Sample Questions
Exam Way:	SAP authorized testing center or SAP certification delivery platform (availability depended on region and certification lifecycle).
Pre Condition:	No mandatory prerequisite certification. SAP recommends practical knowledge of CRM business processes and SAP CRM 7.0 EhP3 fundamentals.
Official Syllabus URL:	https://training.sap.com/certification/c_tcrm20_73-sap-certified-application-associate---crm-fundamentals-with-sap-crm-70-ehp3-g/

SAP CRM Certification Exam Details:

Sample Questions	SAP CRM Certification Sample Questions
Reference Books	TCRM10, TCRM20
Level	Associate
Duration	180 mins
Number of Questions	80
Passing Score	C_TCRM20_73 - 63%
Exam Code	C_TCRM20_73
Schedule Exam	SAP Training OR Pearson VUE
Exam Price	$550 (USD)
Exam Name	SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3

Reference: https://training.sap.com/certification/c_tcrm20_73-sap-certified-application-associate---crm-foundation-with-sap-crm-70-ehp3-g/

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