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SAP C-C4C12-1811 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1811 |
| Exam Number: | C-C4C12-1811 |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud |
| Exam Price: | USD $200–$500 (varies by region and subscription type) |
| Exam Duration: | 180 minutes |
| Available Languages: | English |
| Real Exam Qty: | 80 |
| Certificate Validity Period: | Typically 2 years |
| Exam Format: | Multiple-choice, Scenario-based, Single/multiple response |
| Passing Score: | 61% |
| Recommended Training: | C4C10 – SAP Cloud for Customer Implementation SAP Learning Hub – C4C / Sales Cloud Curriculum |
| Exam Registration: | SAP Certification Hub (CER006) SAP Training & Certification Shop |
| Sample Questions: | SAP C-C4C12-1811 Sample Questions |
| Exam Way: | Online proctored via SAP Certification Hub; Onsite at authorized Pearson VUE / SAP training centers |
| Pre Condition: | Basic knowledge of SAP Sales Cloud / Cloud for Customer and hands-on experience recommended; no mandatory prerequisite exam |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4c12_1811-sap-certified-application-associate-sap-sales-cloud-1811 |
SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Lead and Opportunity Management | 8%–12% | - Opportunity lifecycle and forecasting - Sales methodology configuration - Lead qualification and conversion |
| Topic 2: Reporting and Analytics | 8%–12% | - Custom report creation - Data sources and key figures - Standard reports and dashboards |
| Topic 3: Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Topic 4: Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Topic 5: User Management | 8%–12% | - Business user setup - Role and access management - Organizational structure |
| Topic 6: Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Topic 7: Visit Planning and Execution | <8% | - Mobile and offline features - Activity planning |
| Topic 8: Integration | 8%–12% | - Web services and APIs - Middleware and communication arrangements - Integration with SAP ERP / CRM |
| Topic 9: Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Quote creation and processing - Sales order integration |
| Topic 10: Fine Tuning | <8% | - Business configuration activities - Adaptation tools |
| Topic 11: Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Topic 12: Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Topic 13: Product and Pricing | 8%–12% | - Price lists and discount determination - Product master data - Pricing configuration |
| Topic 14: Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Topic 15: Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Question #1
You can upload a cloud data source both manually and using web services. Determine whether this statement is true or false.
- A. True
- B. False
Correct Answer: A 🗳️
Question #2
You need to record the level of influence that a customer's employee is having on an opportunity. What do you use to record this influence?
- A. Influencer map
- B. Buying center
- C. Sales team
- D. Parties involved
Correct Answer: B 🗳️
Question #3
What type of confirmation is received for an availability check when you use the Quotation Request External Pricing option from SAP Hybris Cloud for Customer?
- A. Non-binding Confirmation
- B. Binding Confirmation
- C. Semi-binding Confirmation
- D. Future Confirmation
Correct Answer: A 🗳️
Question #4
Sales Plans are maintained in MS Excel. Determine whether this statement is true or false.
- A. True
- B. False
Correct Answer: A 🗳️
Question #5
For which of the following systems does SAP Hybris Cloud for Customer provide standard integration content for regulated products?
- A. SAP Hybris Marketing
- B. SAP Hybris Commerce
- C. SAP ERP
- D. SAP CRM
Correct Answer: C 🗳️
By Conrad
