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Avaya 3000.2 Exam Overview:

Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS phone. What will resolve the problem?

A) The 5420 DS is corrupted and must be replaced.
B) The CCR lost connection to IP Office; just wait until the LED on the CCR status turns green again and the phone will start to work.
C) If IP Office does not restart correctly; power-off and power-on IP Office and the problem will be corrected.
D) The 5420 DS is no longer supported.
E) Start the IP Office Manager application.

2. You are installing a 4 port expansion card into an IP500 to support eight DS 30 and two Phone 30 modules. What is the correct cabling scheme to connect the expansion modules to the TDM expansion ports?

A) Install the expansion card in slot four of the IP500 and the eight DS 30s cabled to TDM ports 18 using the one meter blue cable; then the two Phone 30s to TDM ports 9-10 using the two meter yellow cables.
B) Install the expansion card in slot one of the IP500 and the eight DS 30s cabled to TDM ports 18 using the one meter blue cable; then the two Phone 30s to TDM ports 9-10 using the two meter yellow cables.
C) Install the expansion card in slot four of the IP500 and the eight DS 30s cabled to TDM ports 310 using the one meter blue cable; then the two Phone 30s to TDM ports 1-2 using the two meter yellow cables.
D) Install the expansion card in slot one of the IP500 and the eight DS 30s cabled to TDM ports 18 using the cable that will reach; then the two Phone 30s to TDM ports 9-10 using the cable that will reach.

3. The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI located at the main office which will be used by the remote office for inbound and outbound calls. The main site has forty users and one fax machine; the remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the remote site where all phones are digital?

A) IP500 Essential edition, one Analog Phone 2 Card, VCM32, one DS30 module
B) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card
C) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32
D) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32

4. A customer is requesting space required for an IP500 and expansion modules. IT says that they have 12U space (2U = 73mm / 2.9") available in their rack. 35 DS phones and 30 analog phones are required. The customer also has one analog trunk. In case of power failure, one analog phone has to ring. The VMPRO server takes 4U space on the rack. What is the minimum space required for the IP Office?

A) 2U
B) 6U
C) 12U
D) 8U

5. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed? (Choose two.)

A) Backup Server IP Address configured on IP Office
B) Secondary VoiceMail Pro Server installed on the network
C) Primary Server IP Address configured on the secondary server
D) License for the secondary VoiceMail Pro Server

Solutions: